Tablets

iPad, Android, Kindle, or Windows tablets.

Where are all the tablet apps for the Microsoft Surface Pro?

Microsoft Surface Pro

Episode 1433

Bret from Temecula, CA

Bret recently bought the Microsoft Surface Pro, which he hopes will replace his laptop. But he's found that on the tablet side of the equation, he doesn't see many apps at all, especially Words with Friends. Leo says that's not exactly accurate. There may be few apps in the Windows Store, but he can get Windows apps all over the place. However, the apps he's used may not have made a Surface app yet. Will Bluestacks work for running Android apps? Leo says that's the idea, but it doesn't really work.

How can I protect my kids online?

Google Family Link

Episode 1432

Ron from Mountain View, CA

Ron got his granddaughter a Google Tablet and his parents want him to set it up with parental controls. Leo says that there's built-in settings for Google Play. He could also restrict it at the router level using OpenDNS and the router's own settings. This won't help when the phone is taken outside of the home network, however, so here are some options that can run on the phone itself:

Why can't I stream with my iPad anymore?

Apple iPad

Episode 1431

Victor from Carlsbad, CA

Victor's iPad has stopped working for streaming. It says the audio stream isn't available. Leo says that his old iPad has an OS that may not support the current standard anymore. iHeartRadio was probably updated and it simply no longer will work with it. What can he do with it? Leo says that's the sad part about planned obsolescence. Technology that is perfectly good, but times have passed them by. Leo doesn't like it either.

How can I use my tablet as a switcher for live streaming?

Switcher Studio

Episode 1431

Chris from Ohio

Chris needs an app to create a live stream on a budget. Leo just saw a great tool on both Android and iOS that uses camera phones and Wi-Fi to connect and then uses one device to act as a switcher. He should check out Switcher Studio. It does just that, but it's currently iOS only. Cinemaker is another one. It also is just for iOS, but the Android version is coming soon. Chris could also look into Manycam.

Why am I getting popups on my tablet?

Samsung Galaxy Tab

Episode 1411

Dave from Crystal Lake, IL

Dave has a Samsung Galaxy Tab and he's worried it may have malware. He's getting strange popups. Leo says it's possible, since Android is more porous to malware than iOS is. If he hasn't updated it lately, that could be part of the problem. Leo suggests backing up the data on the tablet and doing a factory reset. He'll have to reinstall all of his apps, but Leo suspects that a rogue app is the problem. Then he can reinstall them one at a time until the culprit reveals itself.

Can I fix my laptop's keyboard?

Laptop Keyboard

Episode 1411

Carrie from Hermosa Beach, CA

Carrie turned on her laptop and a few of her keys don't work anymore, so she can't log in. Leo says that may indicate that her keyboard is dead or that those keys have broken. The good news is that she can plug in a USB keyboard and use it that way. She could also pry up the key caps on her laptop keyboard and see if there's some dirt or lint in them. That can easily cause a lack of connection between the keys above and below. Canned air will get rid of all that.

What's a good tablet with LTE?

Apple iPad Pro

Episode 1402

Jay from Providence, RI

Jay wants to get a new tablet with LTE. What should he get? Leo says it's hard to beat the iPad. And if he's going to spend that much on a tablet, he's better off with the iPad Pro because it's as powerful as a laptop. If that's outside of his budget, Samsung makes a good one and Leo recommends going to the carrier to get it. That way he can get a subsidized price.

How can I reset my iPad?

Apple iPad

Episode 1401

Ashley from Newport, CA

Ashley's having problems with her refurbished iPad, so Leo advises resetting it. To do that, she'll need to press and hold the on/off switch and home button at the same time until she sees the Apple logo. Another option is a DFU reset. She'll have to plug in her iPad to the computer, open iTunes, then turn if off, and press and hold the on/off button for 3 seconds. Then she'll add the Home button for another 10 seconds. This will reset the firmware. If she sees the Apple logo, she'll have to start over.