iPad, Android, Kindle, or Windows tablets.
Carrie turned on her laptop and a few of her keys don't work anymore, so she can't log in. Leo says that may indicate that her keyboard is dead or that those keys have broken. The good news is that she can plug in a USB keyboard and use it that way. She could also pry up the key caps on her laptop keyboard and see if there's some dirt or lint in them. That can easily cause a lack of connection between the keys above and below. Canned air will get rid of all that.
Brian wants to know if he should get a mobile phone or a dedicated GPS. Leo says that the benefit of using a smartphone is that he'll get a map with his GPS bearing. He can also cache the maps locally onto the phone and not use data when he's out of reach of WiFi.
Jay wants to get a new tablet with LTE. What should he get? Leo says it's hard to beat the iPad. And if he's going to spend that much on a tablet, he's better off with the iPad Pro because it's as powerful as a laptop. If that's outside of his budget, Samsung makes a good one and Leo recommends going to the carrier to get it. That way he can get a subsidized price.
Ashley's having problems with her refurbished iPad, so Leo advises resetting it. To do that, she'll need to press and hold the on/off switch and home button at the same time until she sees the Apple logo. Another option is a DFU reset. She'll have to plug in her iPad to the computer, open iTunes, then turn if off, and press and hold the on/off button for 3 seconds. Then she'll add the Home button for another 10 seconds. This will reset the firmware. If she sees the Apple logo, she'll have to start over.
Apple announced new iPad Pros at its event a couple weeks ago, and Leo has the new 10.5" iPad in studio. He's had it for a little more than a week, and he has thoughts on it after using it for awhile. It looks very familiar compared to past iPads, and the changes to the new one are incremental. There's finally a decent camera in it — it has the same camera as the iPhone 7. The new screen is remarkable as well, it has richer colors and is more accurate. It also has a snappy A10X processor, which is noticeably faster — it even bests the latest 13" MacBook Pro.
Mike says he can backup his iPad Air 2 to iTunes, but he can't get it to restore to a new iPad. It won't sync at all. Apple says that the backup is corrupt. Leo says if there's something wrong with the iPad's OS as it's installed, that may be true. Leo recommends backing up and wiping the old iPad. Then he should try and restore to that one. If that doesn't work, then Apple's theory is correct.
He could try making a local backup to his computer. He could also do a factory reset and let it load the OS all over again.
Rodney wants to know if he can use a less expensive third party pencil for his iPad. Jason says that the Apple Pencil isn't cheap at $99, but it's very integrated into the Apple OS and it's got a lot of advanced features. He also thinks it's the best stylus for the iPad Pro.
Mike wants to buy an iPad to go along with his iPhone 6s. Should he get an iPad Pro or will a standard iPad be sufficient? Jason says it depends on how heavily he'll use the iPad, and for what. If he's editing audio like Mike wants, then an iPad Pro would be a lot nicer. There's a great app for it called Ferrite Recording Studio. It's only $20. Jason says it's as good as Logic or Audacity.
Elena wants to get an iPad Pro for teaching. Should he buy the current version or wait until later this year? Leo says that Apple is due to refresh the iPad Pro, but who knows when they'll come out with them, and when they do, will it be that much more powerful? If she can wait until they come out, it'll be worth it to wait. Even if she doesn't want the newest version, the current model may go down in price.
When a story came out recently that a JPL Engineer was detained and his work phone seized, it caused Leo to do some research about your legal rights coming back into the country. Turns out that the 4th amendment's protection against unlawful search and seizure has been suspended when you're in "international waters," and that's what an airport technically is. So the Border Patrol and the TSA have the legal right to take your phone, computer and tablets and demand the password to access all your data.