Tablets

iPad, Android, Kindle, or Windows tablets.

Why can't I see YouTube videos on my Android tablet?

Episode 1277

Fern from Junction City, KS

Fern is only getting audio from YouTube videos, but the actual video is just colored lines. Leo would try going to youtube.com/html5 in her browser on the Android tablet. She should make sure YouTube isn't trying to send her Flash video content. Leo also suggests getting the YouTube app from the Google Play store. If she still can't see videos with it, she should take it back to Verizon, where she got it.

Why does my iPad keep asking me to update?

Episode 1276

George from Santa Monica, CA

George has an iPad and he keeps getting notified to upgrade to iOS 9.3.1. He keeps installing it, and it still asks him to upgrade it. Leo says that if he's not experiencing his iPad freezing up, then it really isn't as crucial to install it. But if he wants to do it, he should turn off the iPad completely and then turn it back on and install it. If that doesn't work, then Leo says that a visit to an Apple genius may be in his future.

Why is my tablet screen black?

Episode 1263

Deborah from Santa Monica, CA

Deborah got a new tablet when she renewed her contract with AT&T, but she's getting what's called a black screen of death where the screen isn't displaying anything. Leo says that what's probably happening is the screen brightness has been turned down to zero. Leo suggests a system reset. She should hold down the power button and then hold down the volume up button. That should get the tablet into a recovery mode. One she's in that recovery screen, she can do a complete factory reset.

What should I get to replace my iPad?

Apple MacBook

Episode 1257

Tom from Charlotte, NC

Tom needs to replace his MacBook and iPad with newer models and he's not sure he needs to replace both. Leo says it's a good idea to wait because Apple will be announcing new Skylake models soon. One thought though is that the new 12" MacBook would give him the portability of the iPad and the functionality of a MacBook. And it has a gorgeous Retina screen. But it's that Type-C connector that people don't like.

Is a tablet better than an eBook reader?

Apple iPad Mini

Episode 1256

Mel from Eagle River, AL

Mel's wife is having issues with her Kindle Paperwhite and she wants a new reader. Should he get her a tablet? Leo says he can, but remember that the Kindle Paperwhite is easier to read on than a tablet. But they're limited in what they can do and sales have plummeted on Kindles since the iPad came out. Leo says that Amazon updated the Kindle Paperwhite recently, so Mel may want to get that. But Leo recommends getting her the iPad Mini. Then she gets the best of both worlds.

How can I stream all my music from my iPad?

Episode 1255

Bobbie from Hunting Beach, CA

Bobbie has ripped all her CDs and is trying to sync them to her iPad, but they won't sync. Leo says it's likely that her iPad is full and just can't take anymore data. Leo says she can manually manage her iTunes music, or she can use playlists. That way she can replace her playlists as needed. She can also use iTunes Match, which for $25 a year, will enable her to stream music from the cloud. She could also get a device that supports Bluetooth or AirPlay. Then she can stream to her home theater or Bose system.