iPad, Android, Kindle, or Windows tablets.
Ed's wife bought an Amazon Fire tablet for about $150, but it won't play any of the games that she likes. Leo says that's because the games that she uses require Flash, and Flash is dying as a format. It will work on a Surface tablet because that's a full Windows computer. Adobe doesn't even support Flash anymore. Leo advises looking for something similar as an app instead.
Bob has found that the search feature in his YouTube app has stopped working. He uninstalled and reinstalled it, and it worked shortly, but then stopped working again. Leo says that it could be anything from the app itself, to the service, to the iPad itself. Leo suggests talking to the genius at the Apple Store. Meantime, he should try resetting his network settings.
Greg has a Mavic Pro Drone and he wants a new tablet to pair with the controller for a larger screen. Leo says that the Mavic is a very nice quadcopter with a nice camera in it. Leo says the iPad Mini is a good one, but the standard iPad would also be good, and larger. He should look to spend between $300 and $400 for it. Sadly, Samsung has stopped upgrading the software for their Galaxy Tab line, so that really won't be a good idea.
Jack is having issues with his iPad internet connection dropping out with streaming video. Leo says that his tablet may be older than his phone, so his phone is just getting a better, faster stream. Although it's working perfectly well for everything else, it may be time to get a new iPad for streaming. One thing he can try before he gets a new one is to reset the iPad. He should erase everything and reset it. Then update the OS. Then install Netflix and see how it goes.
Gene has an old iPad 1 and 2, but he's forgotten his iCloud password to it so he can't get the old data off it. Leo says that Apple has a system called iForgot to reset passwords, but Gene no longer has the phone number it's identified with. Leo says if he calls Apple and explains that he no longer has that phone and number, Apple can still identify him manually. Once they've verified that Gene is Gene, they can reset the iCloud password.
Barb wants to give her old iPad to her granddaughter. She wants to know how she can transfer her old data onto her new iPad and then wipe the old one. Leo says to connect her iPad to her computer and fire up iTunes. Then she can run the backup and sync utility (it should run automatically). Then, she'll check the iPad icon on iTunes and see when it's synced. She can also check encryption. That will encrypt everything including passwords. She'll just give it a master password, and then it'll backup the iPad.
Diana just bought a second tablet. How can she sync her games on both so she can play them? Leo says that's a feature of the game itself, not the OS or the tablet. She may have the ability through Google Play Games, but the app must support it.
Alice is having an issue with her iPad going crazy during FaceTime. Leo says that the iPad could be overheating. She gets crazy colors and the video goes bad. If she exits out of FaceTime, however, it works fine. Leo says it may not be Alice's iPad. It may be her daughter's iPad that's having a hardware issue. It sounds like her device has a defective camera. Alice should have her call someone else with FaceTime to see if she can replicate the issue. She can even do that herself just to be sure. Then she'll need to bring it into the Apple Store and have a genius take a look at it.
Joe's Google Nexus 7 tablet has gotten super slow and he tried rebooting it and it won't boot anymore. He's afraid the flash memory is gone. Leo says it could be. 4-5 years old or more, it may have just died. What tablet should he buy to replace it? Leo says that the Asus Zenpad is a great tablet for the money. And you should pull the trigger quickly because it's a dying category as fewer companies are making them now. Even Google doesn't anymore. Lenovo makes a great high end tablet, but in the low end, they're not that great.
Bret recently bought the Microsoft Surface Pro, which he hopes will replace his laptop. But he's found that on the tablet side of the equation, he doesn't see many apps at all, especially Words with Friends. Leo says that's not exactly accurate. There may be few apps in the Windows Store, but he can get Windows apps all over the place. However, the apps he's used may not have made a Surface app yet. Will Bluestacks work for running Android apps? Leo says that's the idea, but it doesn't really work.