iPad, Android, Kindle, or Windows tablets.
Alice is having an issue with her iPad going crazy during FaceTime. Leo says that the iPad could be overheating. She gets crazy colors and the video goes bad. But if she exits out of it, it works fine. Leo says it may not be Alice's iPad, it may be her daughter's iPad that's having a hardware issue. What it sounds like, is her camera has a defective camera. Have her call someone else with FaceTime to see if she can replicate the issue. You can even do that yourself just to be sure. Then, she'll need to bring it into the Apple Store and have a genius take a look at it.
Joe's Google Nexus 7 tablet has gotten super slow and he tried rebooting it and it won't boot anymore. He's afraid the flash memory is gone. Leo says it could be. 4-5 years old or more, it may have just died. What tablet should he buy to replace it? Leo says that the Asus Zenpad is a great tablet for the money. And you should pull the trigger quickly because it's a dying category as fewer companies are making them now. Even Google doesn't anymore. Lenovo makes a great high end tablet, but in the low end, they're not that great.
Bret recently bought the Microsoft Surface Pro, which he hopes will replace his laptop. But he's found that on the tablet side of the equation, he doesn't see many apps at all, especially Words with Friends. Leo says that's not exactly accurate. There may be few apps in the Windows Store, but he can get Windows apps all over the place. However, the apps he's used may not have made a Surface app yet. Will Bluestacks work for running Android apps? Leo says that's the idea, but it doesn't really work.
Ron got his granddaughter a Google Tablet and his parents want him to set it up with parental controls. Leo says that there's built-in settings for Google Play. He could also restrict it at the router level using OpenDNS and the router's own settings. This won't help when the phone is taken outside of the home network, however, so here are some options that can run on the phone itself:
Victor's iPad has stopped working for streaming. It says the audio stream isn't available. Leo says that his old iPad has an OS that may not support the current standard anymore. iHeartRadio was probably updated and it simply no longer will work with it. What can he do with it? Leo says that's the sad part about planned obsolescence. Technology that is perfectly good, but times have passed them by. Leo doesn't like it either.
Chris needs an app to create a live stream on a budget. Leo just saw a great tool on both Android and iOS that uses camera phones and Wi-Fi to connect and then uses one device to act as a switcher. He should check out Switcher Studio. It does just that, but it's currently iOS only. Cinemaker is another one. It also is just for iOS, but the Android version is coming soon. Chris could also look into Manycam.
Ceres wants a tablet for her daughter that won't break in 20 minutes. Leo says that Amazon has a tablet called the Fire Kids Edition tablet. Users can download Netflix content to the tablet, and there are very good parental controls, plus a kid-safe browser. It is great for ages 3-12, contains books/games. and costs $90.
Dave has a Samsung Galaxy Tab and he's worried it may have malware. He's getting strange popups. Leo says it's possible, since Android is more porous to malware than iOS is. If he hasn't updated it lately, that could be part of the problem. Leo suggests backing up the data on the tablet and doing a factory reset. He'll have to reinstall all of his apps, but Leo suspects that a rogue app is the problem. Then he can reinstall them one at a time until the culprit reveals itself.
Carrie turned on her laptop and a few of her keys don't work anymore, so she can't log in. Leo says that may indicate that her keyboard is dead or that those keys have broken. The good news is that she can plug in a USB keyboard and use it that way. She could also pry up the key caps on her laptop keyboard and see if there's some dirt or lint in them. That can easily cause a lack of connection between the keys above and below. Canned air will get rid of all that.
Brian wants to know if he should get a mobile phone or a dedicated GPS. Leo says that the benefit of using a smartphone is that he'll get a map with his GPS bearing. He can also cache the maps locally onto the phone and not use data when he's out of reach of WiFi.