iPad, Android, Kindle, or Windows tablets.
Mark uses a flip phone. It's just easy to use. But his friends are trying to get him to adopt a smartphone. He finds them complicated, though. Leo says smartphones are more computers that can make a call, not a phone that can get online. Leo says that since Mark likes the reliability of a flip phone, he should just keep it, and then get a tablet like an iPad to connect online. That's the simple solution.
Ron wants to know if he can organize his photos on his iPod touch like he can on his windows computer. Leo says no. Apple doesn't want you to do that, so you don't get access to the file structure. An iPad will have the same problem. The Microsoft Surface Go Tablet will not only do it, but he can also transfer windows files directly over.
Caleb has made the switch to a Google Pixel Android phone and has moved everything to over. He's replaced everything except his iPad, so now he's looking for an Android option. Leo says a Chromebook is a good choice and many are convertibles.
Scott ordered a Samsung Galaxy Tab and it was stolen while being delivered from FedEx. He couldn't get a refund for three weeks. Leo says that package theft happens a lot in the course of delivery. In fact, Leo heard that police recently busted a ring of FedEx employees that were stealing packages. So it's really on FedEx to insure delivery when it's in their custody. Is there an alternative to Samsung tablets? Leo says that Samsung does offer the best Android tablets on the market. Google no longer makes them.
Clyde's wife has an iPad and it's switching between apps accidentally. Leo says iOS 12 has a new interface that enables users to swipe left or right and change apps. It's a new feature and she may be doing that by accident. It is possible that there may be a stuck button that's causing it. Leo recommends going to the nearest Apple Store and setting up an appointment with a Genius. She should describe the problem, and they'll show her what's going on. They may even have one-on-one training.
Charles' wife is bedridden and needs something to keep her occupied. Leo says the iPad is an ideal choice. It has a nice screen and decent speakers. She could stream video and even watch live tv. Then she can switch to playing a game. Leo says it's the ultimate entertainment device. Leo would recommend the 12.9" model.
Fiona is thinking of getting a tablet because she can add it for $20 a month to her cell phone service. Which should she get? Leo recommends the iPad. They start at $329, with Black Friday deals this week of under $200. She's retired and on a budget, though. Leo says she can go with Android, but any tablet under $200 is going to be pretty cheap. She should try and get an iPad on a Black Friday deal. They should be good through Monday. And she should pick up a Bluetooth keyboard, too. Anker makes one for around $25.00.
BJ wants to know if he needs to reinstall the OS on his tablet in order to change the carrier for it. Leo says no, and since BJ's tablet is with Verizon, he can just replace the SIM card with another. If it doesn't work, he can go to Verizon and ask them to unlock it. They have to unlock it by FCC mandate. He shouldn't need to unlock it, though.
Jude wants to get a tablet and LTE access. Leo says she should get a tablet with LTE and buy an iPad from Apple. Android tablets are an option, but they're not nearly as good, or as elegant to use as the iPad.
How can she use it hands-free in her truck? She should make sure Bluetooth is turned on, and she can enable "Hey Siri". If she doesn't want her phone to respond to that command, then she should put it face down. Then just her iPad will answer to "Hey Siri".