Software

Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.

How can I authenticate Windows 10 after replacing my motherboard?

Episode 1375

John from Portland, ME
Windows Start Menu

John wants to know if he can reactivate Windows after replacing the Motherboard. Leo says he probably can. He'll just have to contact Microsoft and tell them what he's had to replace, and they will understand and authenticate. If he replaced more than half the computer, they may take issue. But with just replacing the motherboard, he should be able to get it authenticated. Windows may reject him when he tries, but then he can just contact Microsoft.

What software can I use to run my business?

John from Baton Rouge, LA

Episode 1371

John recently bought a business, but the software that runs it is hard to use. Leo says that the problem with custom software is that it isn't usually documented or user friendly. Leo says that a good CRM program will serve him well. CRM stands for "Customer Relationship Management." Add in inventory control and he's looking at SalesForce.com as his best bet. It's cloud based, too. Quickbooks is good for accounting. Microsoft's CRM software is also very good.

Why is my PC running so hard?

Hugo from San Diego, CA

Episode 1370

Hugo got the Windows Anniversary update and he finds that the PC runs at 100% all the time and that it runs hotter. Leo says that has been a common problem for many users, and once you've upgraded to a new OS from an old OS, it may inherit some issues. Leo advises using Microsoft's Media Creation tool and backup his data, format his hard drive and reinstall Windows using the Windows Install he just created. That'll definitely fix it. He can think of it as Spring cleaning. There could also be some bugs in it that is causing some services to run even after he's closed a program out.