Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.
Chris needs an app to create a live stream on a budget. Leo just saw a great tool on both Android and iOS that uses camera phones and Wi-Fi to connect and then uses one device to act as a switcher. He should check out Switcher Studio. It does just that, but it's currently iOS only. Cinemaker is another one. It also is just for iOS, but the Android version is coming soon. Chris could also look into Manycam.
Jack is learning computer animation with Blender and wants to know what other computer software he can learn to do animation with. Leo says that Blender is a great power tool to get started on, but it's hard to use. A great place to learn more is UDEMY. It's on sale for $10 for a limited time, and there is a complete Blender course. Taking that can help give him tips and tricks to make using Blender a lot easier.
Aaron wants to know about Windows' Advanced Settings that he can access via Windows Key + X. He's noticed it gives access to Control Panel and Leo says it has several settings to add and take away different features. But Aaron says the recent Windows 10 Creator's Update now puts his PC to sleep after a minute or two. How can find it in the new Control Panel? Leo says to look under the Power and Sleep settings. He went there and set it to 2 hours, but it still goes to sleep after a minute.
Victor's HP All-in-One speakers quit working after he upgraded to Windows 10. Leo says that it could be a software issue, but it could also be that the cable that comes from the speaker itself may have become unseated. Leo says it's more likely that it's a driver issue, though. Victor should try Windows Key + X for the Device Manager and look into the settings for his audio driver and see if there's an X or a triangle with an exclamation mark to indicate a driver failure. Victor says it doesn't show his speakers at all and he can't install the drivers to get it going.
Rick has a 15 year old computer that still works. Leo says that's 210 in computer years! It's still working, but the question is, what can he really do with it?
Rick wants to know what a factory image is. Leo says that it's the official version of Windows that's a pure Windows 10 install without any of the features that his computer company adds (Leo calls that trialware or bloatware). Rick can download the Windows 10 Media Creation Tool and make a copy of it to install on his computer.
Kyle is having trouble updating Windows 10 to the Spring Creator's Edition on his HP PC. HP has had problems with the Spring Creator's Update and Leo has a hunch the fall update will have similar issues. Leo says not to force the update. Microsoft will only offer the update when the machine is ready to receive it. It locks up after about 35%. Leo says to get it as a stand alone update and update it that way. He should download it directly as a file and install from a thumb drive. If that doesn't work, he can try the latest update from Microsoft with the media creation tool.
Al wants to install Windows on his second computer. Can he do that? Rich says that his license for Windows is only good for one computer. He could install it, but it won't activate. He'll have 30 days to use it, but then it will require a license key. So he'll have to bite the bullet and buy another copy of Windows.
Gary got Windows 10 and didn't like it, so he downgraded to Windows 8.1. If he buys another computer, can he use the image ID of Windows 8 on it? Leo says he really won't want to do that. Ultimately, he'll have to go to Windows 10 and it's pretty much the same, anyway. It sounds to Leo like Gary didn't have his Windows 10 machine properly set up and he couldn't find anything he needed. Microsoft used to have a free utility called Easy Transfer Wizard, but they've killed it and now he would have to buy one from Laplink.
Lou wants to re-partition his hard drive so he doesn't have his data sharing the same drive as his OS and programs. Leo says that with modern operating systems, it's not really necessary anymore. But it is good drive "hygiene," and he won't run the risk of wiping out his data when updating or reinstalling Windows. It's also easier to back up his data that way.
Dave is running an old computer on XP and Verizon conned him into installing their "in home agent," which was a home dialer. Now he can't get rid of all of it. Leo says that software was unnecessary. Back in the early days of DSL, Verizon made that required and it's some of the worst software ever. Leo recommends ShouldIRemoveIt.com, which they promise can remove that software automatically. Leo says that he's never used it, but it looks to be an automatic removal tool that can do the job.