Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.
Lou wants to re-partition his hard drive so he doesn't have his data sharing the same drive as his OS and programs. Leo says that with modern operating systems, it's not really necessary anymore. But it is good drive "hygiene," and he won't run the risk of wiping out his data when updating or reinstalling Windows. It's also easier to back up his data that way.
Dave is running an old computer on XP and Verizon conned him into installing their "in home agent," which was a home dialer. Now he can't get rid of all of it. Leo says that software was unnecessary. Back in the early days of DSL, Verizon made that required and it's some of the worst software ever. Leo recommends ShouldIRemoveIt.com, which they promise can remove that software automatically. Leo says that he's never used it, but it looks to be an automatic removal tool that can do the job.
Jeffrey asks Leo if "coding" is the same as what he used to call "programming" back in high school. Leo says it is, and theorizes about the new mindset in modern computer programming.
David can't highlight text in Excel or Word when he's in remote desktop with his Mac to his 64-bit Windows PC. Leo says that there may be an issue with the functions in remote desktop and he can verify that by trying with another PC. The Mac isn't using any resources, it's just a window. So there's something wrong with the 64-bit Windows PC that David's trying to access. Leo says that there's possibly bad rendering going on with Windows Remote Desktop. Alternatively, install Office for the Mac.
Pam used to use Adobe Streamline to scan line drawings, but Leo says it's been discontinued. What are her alternatives? Leo says that Adobe put that feature into Adobe Illustrator, now called Image Trace. Customers have to subscribe to Creative Cloud to get it, and that has a monthly fee. Other options include CorelDRAW and Xara Extreme. Finally, a good open source free option is INKSCAPE.
Mike is building a new machine, using a lot of his old PC parts, but upgrading the mother board. Unfortunately, he can't reinstall Windows because the computer can't read the product key. What gives? Leo says it should install, even if it doesn't activate. That will give him 30 days to activate it. He also may want to try Rufus, another free media creation tool that will create a Windows install. Mike likely has a faulty USB key that is causing installation to have issues.
Andy is having issues with opening Word from the desktop icon in Windows. Leo says to type Windows Key plus "WORD" and see if it launches. If it does, that means his desktop icon is corrupted. Leo advises to just delete the icon and create a new shortcut. Additionally, one can pin it to the task bar and start menu.
Joe uses Internet Explorer 11 for his surfing because of work, and he's having issues when trying to download an image. He gets tabs that popup when he hovers over the pictures. What is that? Leo says that's likely because of an extension and Leo recommends resetting his browser, which will remove all extensions.
The chatroom says that Internet Explorer has a display accelerator button on the selection menu that could be causing it. Leo advises going into Internet Options, then the Advanced tab. Then he should look at the browsing extensions and uncheck the ones he doesn't want.
Brian wants to know if there's an easy way to search for things on his Mac. Leo says that CMD + spacebar will bring up spotlight search. He can just start typing and he'll find what he needs right away.