Any device that connects to the computer, such as a printer, scanner, monitor, keyboard or mouse.
Wade has a Chromebook and wants to know how he can scan with it. Leo says that the Epson All-In-One will scan to Google Drive. He can set up his Chromebook with Google CloudPrint and Google Drive, and then he can scan directly to it. Leo says that a Chromebook really is the answer for most people because they can store everything in the cloud and it's just simpler, more secure, and there really isn't anything you can't do with it.
(Disclaimer: Epson is a sponsor)
Rocko wants to know if there's a simpler keyboard for someone who has motor control issues or are vision challenged. Leo recommends going to Living Made Easy, which is a British company. He should also check a local independent living resource center as well, as they could help him out. Hypertec is a good company that offers larger button keyboards. Rocko should also check out BigKeys.com. Fry's and Walmart are known to carry large key keyboards as well.
Christian bought the Epson EcoTank ET4550 printer and the ET2550 and he really likes the scan to cloud feature. But the problem is that that 2550 doesn't support it, even though it says it does. Leo says that the menu system may be different and it could be located in another place.
Leo also says to be sure he has an Epson Connect account set up. He should also update the firmware. He should check out this FAQ page on epson.com for more information.
John bought a Samsung Galaxy tablet and he's having trouble wirelessly printing due to a print spooler error. Leo says that a print spooler is computer storage to spool out the document so that the printer can handle it. If the spooler is broken, that means the print driver is broken. So John should download the latest driver, uninstall his current one, and reinstall it. That should solve it.
Rose needs an inexpensive black and white wireless printer. Leo says she can get a black and white wireless printer for $50, but the cost of consumables (ink) is the true cost of the printer. Ink Jet printers are generally more expensive than laser printers on a per page basis. But Epson has lowered the cost of ink so that it costs about 1.3 cents per page. Another option is the Canon Pixma, costs 4.3 cents per page, and 2.8 cents for color. Epson also has a line of printers that come with the ink in the box. They have a long lasting line that has two years worth of ink included.
Leo says he can get lipstick sized chargers that contain 3350mAh batteries. Anker makes them for $10, and it charges via USB. It would fully charge it one and a half times. He can get larger ones as well that can charge the phone several times.
Dave has an Epson printer and it keeps getting clogged up, prompting him to have to run the cleaning utility, which wastes ink. Leo says that people hardly print anymore and it could be that since Dave doesn't print all that often, that the printer head has dried ink inside it which is causing it to clog. Replacing the head would work, and some people even replace the heads every time they replace the ink cartridge. That's a better way to do it. But if he doesn't print all that much, a laser printer may be a better long term option.
Mike bought a new Dell Laptop with Windows 10 and now his printer isn't supported. Leo says that a lot of people are discovering that many printers and other peripherals don't work with Windows 10. But that isn't the fault of Microsoft, it's the manufacturer of the printer. They haven't made a driver for it. And they most likely want to sell him a compatible printer instead. There are other choices, however. CUPS drivers are generic and could work. They're based on Linux and he would just need a CUPS to Windows driver to serve as a middle man.