Peripherals

Any device that connects to the computer, such as a printer, scanner, monitor, keyboard or mouse.

Why can't I print a PDF?

Charlie from Mizzoula, MT

Episode 1166

Charlie can't print an attachment but he can print other things. The attachment is zipped and when he unzips it, it's a PDF file. Leo says that in order to print PDF files, you need a PDF reader and Windows didn't come with PDF readers until Windows 8. Most people go with Adobe Reader, but Leo says to open it in Google Drive, which will read it and it will be able to print from there. There's also CutePDF. But you have to update those.

How can I scan to my Mac?

Episode 1164

Kathy from Oxnard, CA
Epson WorkForce Printer

Kathy has an Epson Workforce printer and she can print to it, but she can't scan from the front panel and output it to the computer. Leo says she can scan to Google Drive, but to scan to her computer, she would probably need to scan from the computer itself. It works on her Windows computer, just not her Mac. Leo says that may be a driver issue. Epson has an FAQ on its support site, though.

(Disclaimer: Epson is a sponsor)

Can I use remanufacturered or third party ink cartridges with my Epson printer?

Episode 1155

Julian from Santa Barbara, CA
Epson Workforce Printer

Julian bought an Epson Workforce Printer with Precision Core. Can he use third party ink cartridges with it? Leo says that he thinks those solutions are a false economy. First, they may replace the head when they replace the ink cartridge. But if it's a multi cartridge printer, then they probably won't.

What's a good Bluetooth keyboard for my iPad 1 and iPad 2?

Episode 1153

Dan from Huntington Beach, CA
Apple Bluetooth Keyboard

Dan wants a keyboard for his iPad. What one would be best? Leo says that any bluetooth keyboard will work with the iPad. Many companies make keyboard cases, such as Logitech. But Apple's own bluetooth keyboard is excellent for a standard bluetooth keyboard. Caller Rob likes the KeyFolio Pro 2.

Another option is a foldable Bluetooth keyboard, like the iLepo on Amazon.

What's a good printer that's cheap on ink?

Episode 1150

Donald from Lion, IL
Printer ink

Donald would like to find a printer that's really good with ink. Leo says that companies don't really care about selling printers anymore, which is why they're so cheap. They make up the money with ink. Ink per gallon is one of the most expensive fluids around. They won't let consumers use third party cartridges, and they actually use circuitry to prevent it. It requires special formations of ink to print it out. And much of the ink doesn't get used on the page.

Where is the voice in my Bluetooth headset coming from?

Episode 1150

Chris from Charlestown, RI
Plantronics Voyager Legend

Chris has two Android phones and after getting an update, he keeps hearing an unfamiliar voice through his headset. Leo says that the headset offers voices from Cortana, Siri or Google Now. The headset uses the voices from his phone, and that's likely what Chris is hearing.

BlueAnt is a great headset because it will talk you through setup and announce the callers. That's what the Voyager Legend does as well. But it's drives Chris crazy. Leo says it's likely coming from the phone and he can turn it off in the settings.

Should I get a keyboard protector for my desktop PC?

Episode 1147

Sam from San Diego, CA
Keyboard

Sam is thinking about getting a keyboard protector. Leo says he doesn't need it, because keyboards are cheap and he could just replace it if something happened to it. Leo also suggests he clean it out, by turning it over and banging out the crumbs, then using a Clorox hand wipe. And if it's really bad, he can put it in the dishwasher. If he does that, he should wait until is completely dry before using it. But he will run the risk of it not working again if he does this.