Any device that connects to the computer, such as a printer, scanner, monitor, keyboard or mouse.
James got a hand me down printer, but now it's saying that there's no paper in the tray even though there is. It used to work fine, but now it just won't. Leo says he really doesn't know what it could be, other than a sensor or a lever in the printer that isn't working properly anymore.
Marty bought an Amazon Fire TV and he wants to use a Bluetooth keyboard remote with it. It comes with a dongle that he needs to plug into the FireTV. Leo says that the Fire TV has bluetooth, so he may not need the dongle for it to work. He can just put both the keyboard and the Fire TV into pairing mode and they should pair. He'll know he's in pairing mode when the light goes from solid to blinking on each. One it pairs, it'll go solid again.
Scott has an Apple wireless keyboard, but now there is some battery corrosion and he can't get it out to clean it. Leo says this is why you should always remove a battery if you're not going to use a device for awhile. Leo advises bringing it to the Apple store. Scott did and Apple ended up replacing it free of charge. Leo says that's why you pay more for Apple.
Wade has a Chromebook and wants to know how he can scan with it. Leo says that the Epson All-In-One will scan to Google Drive. He can set up his Chromebook with Google CloudPrint and Google Drive, and then he can scan directly to it. Leo says that a Chromebook really is the answer for most people because they can store everything in the cloud and it's just simpler, more secure, and there really isn't anything you can't do with it.
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Rocko wants to know if there's a simpler keyboard for someone who has motor control issues or are vision challenged. Leo recommends going to Living Made Easy, which is a British company. He should also check a local independent living resource center as well, as they could help him out. Hypertec is a good company that offers larger button keyboards. Rocko should also check out BigKeys.com. Fry's and Walmart are known to carry large key keyboards as well.
Christian bought the Epson EcoTank ET4550 printer and the ET2550 and he really likes the scan to cloud feature. But the problem is that that 2550 doesn't support it, even though it says it does. Leo says that the menu system may be different and it could be located in another place.
Leo also says to be sure he has an Epson Connect account set up. He should also update the firmware. He should check out this FAQ page on epson.com for more information.
John bought a Samsung Galaxy tablet and he's having trouble wirelessly printing due to a print spooler error. Leo says that a print spooler is computer storage to spool out the document so that the printer can handle it. If the spooler is broken, that means the print driver is broken. So John should download the latest driver, uninstall his current one, and reinstall it. That should solve it.
Rose needs an inexpensive black and white wireless printer. Leo says she can get a black and white wireless printer for $50, but the cost of consumables (ink) is the true cost of the printer. Ink Jet printers are generally more expensive than laser printers on a per page basis. But Epson has lowered the cost of ink so that it costs about 1.3 cents per page. Another option is the Canon Pixma, costs 4.3 cents per page, and 2.8 cents for color. Epson also has a line of printers that come with the ink in the box. They have a long lasting line that has two years worth of ink included.