Wi-Fi routers, home servers, virtual private networks, and more.
Gina's iPhone 6 is having problems connecting to the internet via Wi-Fi. Leo says to make sure she can't get on anyone else's Wi-Fi. If that's not the case, then there is clearly something wrong with the phone or its Wi-Fi settings. It's possible that the settings are preventing it from connecting, but it's also likely the hardware has failed. The only real people who can solve a hardware issue are Geniuses at the Apple Store. Gina should set up an appointment and have the Genius take a look at it.
Is powerline networking a decent option these days? Leo says that it's improved a lot since it was introduced 20 years ago. It was horrible back then. Now it's much better. He won't get the full throughput, though – Only about 60%. And he'll have to be on the same fuse box. Leo also recommends the Plume routers because they have ethernet connections as well, so he could plug in there.
Melissa's Wi-Fi is really slow of late. Leo says that everyone is experiencing bad Wi-Fi these days because we're doing more with it and dozens of devices are typically connected to it. Congestion is a serious problem. To eliminate her ISP as the problem, she should connect directly to her router and see how it performs. If it's just the same, then she'll know that the ISP needs to fix the problem. But if it improves, then it's her Wi-Fi network.
Autumn has been having buffering problems while trying to watch YouTube videos. Leo says there are a number of things that could be causing this. It may not even be her internet, it could be her computer. Autumn says her computer is a five year old Lenovo that doesn't seem to be slow otherwise. It's not unusual for DSL to have trouble with bandwidth as well. The problem with DSL is that the company that sells it is at the mercy of the phone company.
Dave bought a five drive Synology NAS. He was having trouble with parity checking and so he had to go turn off services in order to get through it all. He should also use the Synology Connection System, which is a lot easier.
Albert bought a Linksys Velop Mesh Wi-Fi router, but it doesn't work with his Chromecast when trying to cast something from his Chrome browser on the desktop. His mobile devices do work, however. His Chromecast can get it on the network, but he can't see it from his desktop browser. Leo doesn't think there's a particular problem with the Velop and the Chromecast. If the computer and the Chromecast are on the same network, he should be able to cast to it.
David has multiple TVs and computers and would like to link them all together with a switch. Should it be managed or unmanaged? Leo says that networking is a high end technical topic. A router manages the traffic and routes it through to the proper device. Routers use QOS or "quality of service" to do it. A switch is still needed, though, and it reduces traffic. A managed switch would allow him to run protocols and control the network properly. Most people don't need a managed switch.
Bob wants to buy a Synology NAS and discovered that it doesn't come with hard drives. Leo says that's correct. That way he can put in the right hard drive for his needs. If he's going to stream a lot of video, he'll want a faster hard drive. It isn't a cheap NAS.
Paul's daughter has a really old router and it's starting to flake out, so it's time to get a new one. Leo says she should get a dual band router that supports not only 2.4 Ghz, but also 5Ghz. She'll want one that supports 802.11ac. The reason to get a dual band router is that everyone is on 2.4 these days, and while 5 GHz is limited and won't go through walls, it is barely used.
Bill is a retired electrician and wants to learn networking and computers. Leo says it depends on how he best learns. There's a ton of great books, but ITPro.TV has a great video course on networking and IT subjects. Another good site is PracticallyNetworked.com. There's great tutorials there on networking.
(Disclaimer: ITPro.TV is a sponsor)