Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How do I transfer my data to a new phone?

Episode 1425

Ron from Laguna, CA
SMS Backup and Restore

Ron wants to transfer all his data and contacts from one phone to another. He wants to transfer everything from a Samsung Galaxy S4 to a Motorola Moto X. This includes contacts, photos, and voicemails. Rich says that voicemails are handled by the carrier, so they should be carried over automatically. Calendars, contacts, and photos can all be synced through the cloud with Google, and chances are a lot of that data is synced up already.

Why does Siri sometimes not make phone calls?

Episode 1424

Ron from Chatsworth, CA
Siri & Search in iPhone Settings

Ron has an iPhone 7 and when he asks Siri to call someone, sometimes she gets it right, sometimes she doesn't because he has to unlock his phone first. Rich says that there are a couple of settings in the Siri tab that has to do with authorization and contacts. It has to do with privacy and security. He can enable "Allow Siri while locked" if the phone is locked. He can also go through the process of setting up his "Hey Siri" voice by disabling, and re-enabling Siri in Settings.

How can I export my contacts from my iPhone?

Episode 1424

David from Logansport, IN
iPhone 8 and 8 Plus

David wants to know how he can print out the contact list from his iPhone. Rich says that the best way to do this would be to export his contacts as a CSV (comma separated values) file, and then he can open it into a spreadsheet like Excel. There may be an app that will do it for him, but if he uses Google contacts, he can export them from there.

Should I return my iPhone 7?

Episode 1424

Paul from Diamond Bar, CA
Apple iPhone 8 and 8 Plus

Paul got a great deal on the iPhone 7, but now that the iPhone 8 is out, he's wondering if he should take it back and get the iPhone 8. Rich says that the iPhone 7 is a year old, and he'll only spend another $100 to get the iPhone 8. It'll be faster, have a better camera, and double the storage. It's definitely worth paying the extra money, and since he's within his two week return period, he should go for it. But Paul may also have to pay a restocking fee. So it's best to ask about that. He won't want to pay $50 for that mistake.

Apple Launches iPhone 8

Episode 1424

Apple iPhone 8 and 8 Plus

Apple released the iPhone 8 and iPhone 8 Plus this week. Rich says that while a decade ago there were lines around the block, this time around, there was nobody waiting to get one. That's not because the iPhone falls flat, however. Quite the opposite. It's because most people are ordering their iPhone 8 online. It could also be that people are waiting for the iPhone X, though he believes the iPhone 8 may be a better phone.

New iPhones Announced, but the Note 8 Is Here Now

Episode 1423

Samsung Galaxy Note 8

Apple unveiled the new iPhone 8, 8 Plus and the tenth anniversary iPhone X, but Leo says he's not really thrilled. Leo says it's more of a refresh of the iPhone 7, and the iPhone X is too expensive. But it does have wireless charging via Qi, which is good.

Leo is more excited about the new Android phones coming out, especially the Samsung Galaxy Note 8. The Note 8 also has wireless Qi charging, and an OLED screen. And you don't have to wait until November or later to get it, like the iPhone X.

What's a good mini Bluetooth keyboard?

Episode 1422

Greg from Minnesota
Rii i8+

Greg is locked into using an old phone because his skin is too dry to use a touch screen. Is there a smartphone that has raised keys anymore? Leo says Greg could use a standard Bluetooth keyboard with any smartphone and that would solve a lot of his problem. Leo recommends the Aerb wireless keyboard at Amazon. It has a trackpad with it, and is only the size of a game controller. The RII i28 is another one.