Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Is it safe to keep my passwords in a spreadsheet?

LastPass Vault

Episode 1508

Bob from Tulsa, OK

Bob has all his passwords inputted in a spreadsheet. Is that secure? Leo says if it works for him, that's one step better than just using the same password over and over. But if someone gets ahold of that file, they have the keys to his kingdom. That's why using LastPass, which generates complicated and secure passwords is a good idea. Bob agrees, but he doesn't know how to use it to change his passwords. Leo says if he goes to LastPass's help desk, they describe step by step how to do it.

How can I use call waiting with a Bluetooth headset?

Plantronics M70 Bluetooth Headset

Episode 1508

Ed from Las Vegas, NV

Ed is blind and uses a Plantronics Bluetooth headset with his iPhone. When he gets an incoming call while he's on a call, he can't do anything without cutting off his current call. Leo says that call waiting is an imperfect technology and he doesn't use it. Leo says that if he can tell Siri to put it on hold, and take the other one, that would be great. Ed should talk to an Apple Genius at the Apple Store. They may know something.

Why can't I cast my phone's map app to my car's LCD screen?

Ford Fusion Energi

Episode 1507

Richard (The Old Chef Guy) from California

Richard bought a new 2015 Ford Fusion Energi car and he's trying to use his Google Pixel 2 with it. It's having issues showing up in the dash. Leo says that Android Auto is what many of the new cars use. His Ford with SYNC2 may not support that, however. The Pixel 2 has a Type-C port and he can use audio out. But Video may be an issue. It wouldn't be an unusual thing for the manufacturer to omit video from the Type-C connector.

Why does my iPhone screen go black when using Facebook?

Apple iPhone 7 and 7 Plus

Episode 1505

George from Victor, MT

George has an iPhone 7 Plus and the screen goes black when he's in Facebook. Leo says that it's possible that his case could be squeezing the phone, causing it to shut down. Also, restarting the phone once a week will clear out any code that could cause problems.

Scooter X says that in iOS 9, there was an issue where Facebook would go dark. So George should make sure he's updated. While he's at it, he should just uninstall Facebook and download and reinstall the app. There could be a problem with Facebook. There was something similar happening a few years ago.

Why can't I connect my iPhone to my TV?

Apple TV 4K

Episode 1505

Tim from Murrietta, CA

Tim has an iPhone 6S and when hooking it up to his smart TV, nothing happens. The TV says it has the signal, but nothing happens. It has worked in the past. Leo says that it sounds like HDCP may be the issue. That's digital copy protection. Everything in the chain has to be HDCP compliant to work. But that should only be an issue if he's watching YouTube or a movie. It should work with photos and home videos no problem. Tim says a friend's iPhone works though. Leo says it sounds like an iOS issue, then.

What's a good cheap phone to use with the Wyze Cam?

Wyze Cam

Episode 1504

Jean from Valley Village, CA

Jean wants to get a Wyze Cam, but she can't control it without a phone. So what's a good budget mobile device to buy for it? Leo says that any sub $100 Android phone or tablet should do the trick. But she'll also need internet access with a wireless router or wireless access point to be able to access it from anything. Or she can use a microSD card in the camera itself.