Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Why does my phone butt dial?

Episode 1438

Dave from Ridgecrest, CA
Feature Phone

Dave has a problem with a Tracfone that "butt dials" 911. What can he do? Leo says that there's a feature in Tracfone that has physical buttons and a lock that prevents them from being depressed when he has it in his pocket. Modern phones solve this problem with lock screens, but Leo says it doesn't always work either because people don't wait until the screen locks before putting the phone in their pocket. It could be that his phone lock is broken.

One Week with the iPhone X

Episode 1438

One week with the iPhone X and Leo says he's still digging' it. But he's still smarting over the price because he thinks the iPhone X is the phone that everyone should have moving forward. But that cost is staggering. Things he really likes is the Clips app that allows you to put yourself into different scenes, which maps the world around you and sticks you into augmented reality with amazing speed.

Scott Wilkinson on Home Theater

Episode 1438

Scott Wilkinson

Scott joins Leo to talk about the OLED burn-in problem that some LG phone users have been complaining about. Scott says that OLED TV makers have been using a technique called "pixel shifting" or "pixel orbiting" to combat burn-in since the pixels are subtly and constantly changing. Now phone makers are using the same technique. But it's odd because Leo says that both Samsung and Apple are using OLED screens and there haven't been many complaints. Scott says as long as you don't have the same TV image on for hours at a time, burn-in won't be an issue.

How can I send text messages to large lists?

Episode 1438

Alexandra from Fullerton, CA
Texting

Alexandra works for a non-profit and she's having issues sending text messages to large lists of clients. There's now a limit of only 10 per text. Leo says the same thing happened with email. It's all because of spam, so they're limiting it. That's why Leo recommends a mass text service. Leo recommends EasyTexting.com. They offer low cost or even free service for non-profits.

Is there a bug in the iPhone X's ringer?

Episode 1437

Todd from New Jersey
Apple iPhone X

Todd just got the iPhone X. He likes it. He doesn't even notice "the notch." Leo says you don't really notice it until you see a page that has a white background. Then it pops. And there are some apps that have to be updated to make room for it. David thinks there may be a bug though. When the screen is unlocked, the ring isn't very loud when he gets a call. Leo says that's probably a feature since he's already looking at the phone. So why would he need a loud ring?

What phone should I buy for controlling a drone?

Episode 1437

John from Long Island, NY
iPhone 8 and 8 Plus

Joe is frustrated with replacement iPhones because they keep failing with the dreaded touch screen disease. So he bought a brand new one for navigating his DJI drone. How does it restore the old apps? Leo says it doesn't. It always goes out and gets the newer version. If he prefers the older version, he may be out of luck. But he doesn't want a SIM card for it. Leo says to use his own SIM card to activate the phone. Then pop it back out and it should stay activated.

Why can't I block spam calls?

Episode 1437

Omar from La Mirada, CA
Man Yelling at Phone

Omar keeps getting spam calls and he can't block them because they keep spoofing the number. Leo says it's called Neighbor Spoofing because they use a number that sounds like it comes from his neighborhood. It's illegal, but good luck trying to catch them. The problem is that spoofing a phone number is very easy. The caller ID is useless. And there's no real way to block them. He can at least complain to YouTube and they will pull his channel down since he's breaking the law by posting recordings of the calls.

Can I unlock my iPhone X?

Episode 1437

Howard from Mission Viejo, CA
iPhone X

Howard is going to get an iPhone X, but can he get an unlocked one? Leo says not yet. Apple will eventually do that, but if he buys the Verizon version, a SIM from any carrier will work because they have all the radios and Verizon is under an order from the federal government to unlock all phone's LTE SIMs. It's not exactly an unlocked phone per se, but it works like one.

He should check out iMore's article: "Here's now to buy an iPhone X that's unlocked."

Should I turn off my phone's background refresh and location services to save battery life?

Episode 1437

Mike from Maine
iOS Privacy Settings

Mike just upgraded to iOS 11.1 and he's wondering if turning off Background App Refresh and Location Services will save battery life. Does it make a difference? Leo says that he would do that for privacy issues rather than battery life. It's a good idea to change it to use his location only when the app is working. Apple would let him decide both by app. Leo does recommend leaving it on for his maps app, though. Apple does a very good job of managing battery life, and in most cases, turning off all those services is a finesse he doesn't need to really hassle with.

Is the iPhone X really worth it?

Episode 1437

Patrick from Lafayette, IL
Apple iPhone X

Patrick doesn't think the iPhone X is durable enough compared to other Android phones that he says does the same thing. Leo says that the iPhone X feeds into a "tech fetish" because of its style and form over function. But it sure does work great. Leo says that Apple is a fashion company more than a tech company, but he gives credit where credit is due, and the iPhone X is a great phone. Android is more customizable, though, sure. But Android can be less secure. iOS is updated all the time, directly from Apple without any delays from manufacturer or carrier.