Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How can I take the scenic route in Google Maps?

Episode 1493

Dave from Anaheim
Google Maps logo

Dave uses Google Maps on his phone, but it always chooses the faster routes and sometimes he wants to take the scenic route. How can he do that? Leo says that if he looks in the options, he can choose to avoid highways. That's a start. Although the desktop version of Google Maps will let users move routes with a click and drag, the mobile app doesn't support that yet.

Why does my phone keep casting to my TV?

Episode 1492

Brett from Woodbridge, NJ
YouTube app

Brett has issues accidentally casting to his TV while watching YouTube. How can he stop doing that? Leo says that something on the TV or streaming box is enabled. It's probably a Smart TV feature. Can he get rid of the button in YouTube? Leo says no, it's part of the app. He can go into his phone settings and disable casting, though. He could also look in his router and disable casting there. If his cable router doesn't do that, then he can buy his own router for $100, and it'll pay for itself in no time. Then he can block it that way, too.

What should I do if my phone battery bulges?

Episode 1492

Ryan from Anaheim, CA
Samsung Galaxy S6 Edge

Ryan sent his mobile phone to Samsung to have a swollen battery replaced. They had the phone for a month. Ryan is a super Samsung customer and the company wants to keep people like him happy. But more than that, if a bulging battery gets compromised, it could catch fire and explode. So there's a definite safety issue, and Samsung learned that the hard way with the Note 7.

What's the best way to bring my mobile phone to Europe?

Episode 1490

Lori from Santa Monica, CA
Skyroam Solis

Lori is traveling to Europe soon with her family and they all have iPhones, but they have separate carriers and plans. What's the best solution for them as they travel? Leo says first thing is to find out what their international roaming plans are. They're better than they used to be, but it's still pretty expensive for what they would get. International data roaming can cost thousands if they're not careful. Leo recommends using Wi-Fi as much as possible, and they should pre-cache maps in Google Maps. They can get a local SIM in the country they're visiting.

Why do I have hundreds of strange contacts on my phone?

Episode 1490

Bob from San Jose, CA
Samsung Galaxy S9

Bob bought a Samsung Galaxy S9 and he thinks it's too large for his hand. Leo says that larger phones are the future, as people prefer a larger screen to hand comfort. Bob also has hundreds of contacts on his phone that aren't his after he synced it. Leo says it's possible that AT&T or Samsung sold Bob a phone that was returned and hadn't wiped it before doing so. But if they sealed it up to make it look new, that's against the law.

What's the best way to have cellular while traveling overseas?

Episode 1489

Edward from Corona, CA
Skyroam Solis

Edward is traveling to Europe for six weeks and wants to know the best option for having cellular service. Leo says that laws in the EU recently changed and roaming is available across the entire EU. So one SIM will work in all countries. Leo recommends going over to prepaidwithdata.wikia.com. It will have information about what the best cell provider is in every country and where to buy a SIM. He'll also need to have his phone unlocked to take a new SIM and he'll get a new number.

Can I run my phone apps on my computer?

Episode 1489

Linda from Quincy, IL
Android logo

Linda wants to know if she can run her Android apps on her Windows machine. Leo says that there is an emulator called BlueStacks which is supposed to give Windows users that functionality. But Leo's experience is that it isn't all that consistent. And Leo says this is something that people are starting to want, and why developers are being encouraged to create Progressive Web Apps that run in the cloud.