iPhone, Android, Windows Phone 7, Blackberry, or feature phones.
Doug has tried to rip CDs to make MP3 with Windows Media Player and he can't do it. Leo says it depends on your phone. On Android, you connect the phone to USB and select Target Disk Mode or Mass storage device. Then you can just drag and drop. Couldn't be simpler.
Chris is having problems with the keychain password feature of his iPhone. He can't change the phone number associated with his keychain on any of his devices. Leo says that is a recovery feature that will send a recovery code via SMS to change your passwords. Leo says that a second factor authentication is an important thing. But if you have to get rid of the number, simply deleting it is what Apple recommends. But they've also had trouble with keychain. Apple support may be needed and have them reset the keychain from their end.
Chris has a friend who is using the beta version of iOS 10. How can he get it? Leo says that iOS 10 is a public beta and he can sign up and download it from Apple at beta.apple.com. Chris should understand that this is pre-release software and it could cause some of his software and apps to stop working. It may also make his iPhone unreliable.
Ed is blind and he's sad that Pokémon Go isn't accessible to the blind. He thinks that if Pokémon put in an audio tone targeting system, then those who can't see would be able to play. Leo says that's a great idea. Accessibility is very important and smartphones have gotten very good at being accessible, so there's no reason why a game like Pokémon shouldn't be.
Fitness tracking apps have reported a dramatic spike in walking and movement since the launch of Pokemon Go. Leo says that the game is actually not only getting people out and about, but it's got them talking and working together. There has never been anything like it. Father's and sons playing the game together. People meeting each other at Pokestops. It's like a party. Leo also says that businesses are taking advantage by putting out lures to get people to come into their stores to get Pokemon and then maybe stop to shop.
Scott was an iPhone user, then moved to Android, and now he's back on iPhone because he's blind and the iPhone has better accessibility features. He really likes his Galaxy S7, though, so he's going to end up with two phones. He's going to be using his S7 for photos and such, and he's put a 128GB microSD card in it. How does he move stuff from the internal memory to it? Leo says that he can move pictures, movies, and other media to the SD and he can set his camera to save to it. Apps are more complicated and many apps simply can't use the SD storage.
Reilly wants to know how to backup his text messages to his computer. For iPhone, PhoneView by eCamm is the way to go. For Android phones, SMS Backup and Restore by Carbonite gets 4 1/2 stars, which is pretty impressive. It will back up his messages to Google Drive or DropBox, and it's free.
What's the difference between SMS and MMS? Leo says that SMS is text, MMS is media/images.
Mark's son has an 8GB Samsung Android phone. How can he make more room on it? Leo says to do a factory reset. That will wipe the entire phone and leave just the operating system. From there, he'll have a good idea of how much room that phone really has on it. It won't be much. Apple doesn't sell 8GB phones anymore, neither do most of the Android makers. They're about to dump 16GB models as well.
Pokémon Go is a new mobile game that's taking the US and Australia by storm. It uses augmented reality to motivate people to get out of the house and interact with the world around them. Leo says that what's great about the game is that it gets you out and moving, plus you meet other people playing the game. Leo tried it this week and walked five miles playing the game. It's kind of like Geo Caching meets Pokémon. Leo says that it's serious too, because shares of Nintendo have risen 15% in the last few weeks. The question is, will it be a fad with a quick burn out factor like Flappy Bird?
Mark is having issues with his mobile phone because it keeps turning down 75% of volume when he plugs it into his aux jack on his stereo. Leo says that there's a feature that will limit the volume when headphones are plugged in and the phone thinks he's listening on headphones. That's what's going on here. He may be able to disable that feature in his phone settings.