iPhone, Android, Windows Phone 7, Blackberry, or feature phones.
Lou has an LG G4, but it over heats a lot and the battery dies quickly. Leo says that can happen because of an application that keeps running. But Lou says he's had the problem with three different G4s and multiple batteries. When an app won't stop, it just kills the battery and can overwork the processor to the point of overheating. There also can be lemons. When a company makes millions of phones, a certain percentage can end up that way.
Joe uses Cricket and he's rooted his Android phone and installed a custom ROM. But some of the hardware doesn't work right. Leo says that's the nature of rooting and ROMs, Sometimes they don't support different hardware. It's not uncommon. Leo suggests Joe try a different mod.
Chris had downloaded a video app called AutoTube, and now it doesn't work on Wi-Fi. But he's got problems with other apps as well, and he doesn't get any support replies. Leo says apps don't live forever, and the developers may go out of business.
Kyle has an Android phone that is very slow to charge. Leo says that there's more wattage through the plug in adapter than the USB adapter. That's because a wall charger has more amps. He can get a higher wattage charger, which will make it faster. The larger the pipe, the faster he can fill it. Plugging into his computer with a USB cable won't go that fast.
David has finally convinced his girlfriend to move over to T-Mobile. Now he's upgrading his Moto and is going with the Samsung Galaxy Grand Prime. Leo says that it's essentially a Samsung Galaxy handset. And for $100, he'll also get a SIM card and removable battery. Dave has also found that it's been upgraded to Lollipop. Leo says that Dave's girlfriend is golden if that's the case.
Anna has a mobile phone and she's having issues with missing text messages. She's been told a reset will help. Leo says it could and it's not all that bad to do once in awhile. She should just make sure she's backed up all of her images, videos, and music before she does. Apps will just reinstall.
Anna should go into settings, and look for "Backup and Reset." This will backup her settings and apps. Then she can do a factory reset once she logs back into Google. It'll install everything and she'll be back up and running.
Rick wants to get the Google Nexus 6. Leo recommends the Nexus 6P through Google Fi. Nexus is the best choice because it's pure Android with no overlays like TouchWiz. He'll always get the next update of Android's OS because it's coming directly from Google.
Marilyn has her phone plugged in and it's still losing power. Leo says that runaway software that doesn't close out can cause it as it's always checking for updates. One thing she can do is shut it down and turn it back on to charge it. Plug it in, and then turn it off.
Matthew wants to upgrade either to an LG G3 or a Samsung Galaxy Note 4. Leo says both are great options, but they're a generation behind. The LG G4 and Samsung next gen Galaxy Note will be out by March. And if he goes with the LG G3 or Note 4, they may get stuck in Android Marshmallow due to carriers.
Of those, though, Leo says the Note 4 is a better option because he can get a backup battery. Apple may be announcing a smaller iPhone based on the iPhone 5s size called "iPhone 5se.
It would be as fast as the modern iPhones, though, and would cost less.
Jim lives in a remote area and he uses LTE as his main internet connection with a 10GB package. He'd like to set up a video security system to check with his cell phone. But since he's hotspotting, he can't use an ethernet connection to communicate.