Media

Downloading, streaming, or encoding music and movies.

Why are the dimensions of my scanned photos suddenly different?

Vicky from San Diego, CA

Episode 911

The scanner probably reset itself to the default settings. She changed the settings to what she wanted, but the change isn't taking. Leo suggests using the scanner in pro or expert mode, because basic mode will make choices for her. It also sounds like buggy software, so check for updates on the site. Remember that the scanning software that comes with the scanner is only as up to date as the day the scanner was built.

Why are my ripped DVDs playing fine on my PC, but not playing audio when I burn another disc?

Shelley from Agoura Hills, CA

Episode 910

Shelley is ripping her DVDs using WinX DVD Ripper. It plays fine on her PC, but when she burns it in Roxio, there's no audio. Leo says that her settings in Roxio is likely the issue. Leo advises burning in the MPEG2 format instead, with AC3 for audio. It needs to be in that format for the DVD to play correctly.

How can I transfer an MP4 video file from my Windows computer to a friend's iPad?

Episode 908

Steve from Mill Valley, CA

Leo says that the easiest way is to import it to iTunes. Not all mp4s are encoded the same way, though, and it may not be compatible with the iPad. He did use Handbrake and used the iPad preset to encode it, so that should be fine.

When he connects the iPad to iTunes, it wants to erase the iPad. Leo says that's normal, and for copy protection reasons it won't let him sync that iPad to another computer. He could give his friend the file, he could import it to his iTunes library, and sync it to his iPad.