Downloading, streaming, or encoding music and movies.
Leo says they're not doomed just yet, but that seems to be the trend. People interested in buying music players tend to go with smartphones and double up so they don't have to carry multiple devices. There's always a need for music players for people working out and hiking, though.
The scanner probably reset itself to the default settings. She changed the settings to what she wanted, but the change isn't taking. Leo suggests using the scanner in pro or expert mode, because basic mode will make choices for her. It also sounds like buggy software, so check for updates on the site. Remember that the scanning software that comes with the scanner is only as up to date as the day the scanner was built.
Shelley is ripping her DVDs using WinX DVD Ripper. It plays fine on her PC, but when she burns it in Roxio, there's no audio. Leo says that her settings in Roxio is likely the issue. Leo advises burning in the MPEG2 format instead, with AC3 for audio. It needs to be in that format for the DVD to play correctly.
Leo believes it may be an issue with the on-board sound card. He could buy a cheap sound card and that would not only give him a better sound, but would eliminate the issue. In fact, a USB sound card would be ideal because they're cheap and because it's outside of the computer.
Leo says that the easiest way is to import it to iTunes. Not all mp4s are encoded the same way, though, and it may not be compatible with the iPad. He did use Handbrake and used the iPad preset to encode it, so that should be fine.
When he connects the iPad to iTunes, it wants to erase the iPad. Leo says that's normal, and for copy protection reasons it won't let him sync that iPad to another computer. He could give his friend the file, he could import it to his iTunes library, and sync it to his iPad.
Dutch bought a Panasonic VHS to DVD burner, but it won't play on any other DVD players. Leo says that's because Dutch made a multi-session DVD. Or, it could be that he forgot to finalize the DVD. It also could be a different type of DVD, such as DVD-RAM, which could confuse a normal DVD player.