Downloading, streaming, or encoding music and movies.
Ray bought some movies from iTunes and would like to strip the DRM off them. Leo directs him to this LifeHacker Article, which uses a utility called NoteBurner M4V Converter Plus to convert them. It's $50. Leo then advises not buying movies from iTunes anymore, and to go with Amazon instead.
Adam started a movie video podcast with his daughter called Piper's Picks TV and they've been doing it for years. They're moving to YouTube because they can monetize it, but YouTube is starting to take down videos because of complaints from others.
Bob has an iPod Touch connected to Ford Sync via USB. When he stops the car, he loses his place in the podcast he's listening to. Leo says iTunes and the iPod is set up so that if it stops in the middle of a song, it would start over, but if it's an audiobook or podcast, it would start where it left off. It does this based on hidden data in the file to tell the iPod what type of file it is.
Roseanne doesn't watch TV and her new iMac doesn't have an optical disc player in it. She'd like to watch both her DVDs and her VHS tapes. Leo says that DVDs are just the VHS tapes of today. The real trends are towards streaming online via services like Netflix and Hulu+.
John is a photographer for a local high school and he shoots images. He needs to organize both stills and videos and get them up to the cloud. Leo says that putting video up to the cloud just isn't practical. He'd need what Leo calls "more bandwidth than God" to upload video. Upload speeds are just too slow. According to Wolfram Alpha, at 50mbps (which is high), it would take almost two days to upload 1TB of data if nothing else was being done. Slower connections could take up to 61 days for 1TB! Rely on backup hard drives that he can take off site. It's far cheaper as well.
Morgan has a Panasonic VHS / DVD recorder and she's trying to record TV sequentially on her DVD. She gets error messages, though. Leo says that the recorder could be finalizing the DVD as it stops recording. It could also be the media discs that Morgan is using. They could be cheap or defective. There are companies online that sell DVD sampler packs. She can also try DVD-RW discs. Morgan is having trouble with both formats, however.
Leo is back from the Super Bowl, and he says football is a lot like the tech world. High risk, high reward plays in football can result in a touchdown. Much like an app, such as Instagram. Then there's companies that grind out a running game, and switch directions - pivoting when there's trouble up ahead. Leo says that's Netflix.
Daryl has DirecTV and he used to be able to record things via a DVD recorder, but now he's getting errors because of what they claimed was copy protection. Leo says that's a sad addition, and providers are increasingly paranoid about piracy to the point where they consider everyone a pirate.
Last year, the Super Bowl was streamed solely on Verizon's NFL app and a record number of people watched the stream through it - more than any other live sporting event. This year, it's being streamed through CBS.com, NFL.com and the Verizon NFL app. Leo says that live event coverage is the last great domino to fall for cord cutters. We're not quite to the era where we can get our entertainment content direct from the studios, but we're close.