Internet and Web

Your internet connection, web sites and services.

Can I transfer my domain name?

Address bar in browser

Episode 1494

Lee from Panama City, FL

Lee wants to know how to register his domain and DNS so he knows he owns it. Leo says that ICANN is a non-governmental organization that handles the DNS "phone book." They maintain 13 main DNS name servers, and his domain name needs to be on one of those servers. He'll have to go to a registrar that's been approved by ICANN. GoDaddy is one such registrar, but Leo isn't a fan of it. He prefers Hover. If he wants to change registrars, he can do that. But he'll have to jump through a hoop or two to do it.

Johnny Jet on Travel Tech

Johnny Jet

Episode 1494

Tip of the week: You can save money traveling to Europe by flying to a secondary city. But you have to pack light or you'll get socked by extra baggage fees. You can fly into Milan, instead of Rome, and then take the train and save thousands. Go to Google Flights and put in your departure city. Then you'll get a map that shows you different destinations and prices. Kayak does it too. Also plan to leave plenty of time in between flights. Even spend the night. Another great flight is Fly 4 Free.

Why doesn't my Gmail work?

Gmail logo

Episode 1493

Jerald from San Diego, CA

Jerald is having issues with Gmail. It comes up, but when he tries to open an email, it goes blank. It works when he logs on somewhere else, though. Leo says that Gmail is a web application that runs Javascript. So it may be that his browser is blocking that. Ad blocking software may also be doing it. He should try disabling his ad blocker and see if that works. Click the on/off switch at the top of the page and see if it loads up.

Why doesn't my 4K TV stream Netflix in 4K?

Roku Streaming Stick+

Episode 1493

Steve from California

Steve is frustrated with his Vizio 4K smart TV, which has a Netflix app, but it only supports 1080p and not 4K. Leo says that's because the TV is using an older version of the Netflix app. Leo recommends getting a Roku or Apple TV and then use the 4K version of the app, and it will stream in 4K. This is why Leo prefers so-called "dumb" TVs which don't have smart apps. He uses a Roku, which gets updated far more often and supports 4K apps.

Why can't I adjust the aspect ratio in my streaming app?

Sony TV

Episode 1492

John from Boston, MA

John is trying to stream movies using the FilmStruck app and they all end up 16:9. What can he do? Leo says that the Sony TV that John has uses a variety of aspect ratios. One setting is dot for dot or 1-to-1. That will give him the image it was meant to have. But the TV app is overriding that setting. It sounds like it's a shortcoming of John's smart TV. This is why Leo isn't a fan of smart TVs. Leo recommends using a Roku or cast it from his phone so that it won't override the TV aspect ratio settings.

Should I link my WordPress blog to my domain or transfer it?

web address

Episode 1492

Gerald from Texas

Gerald is setting up a website in WordPress and wants to know if he should set it up with a domain name or link to it. Leo says it's a good idea to have his own domain that he can control. From there, he can forward it to his website on WordPress and let them host it, or he can host it himself on his own server. It's not really practical to "roll your own" hosting. Gerald should let WordPress handle the hosting and just have the domain name forward to the website. That won't cost him anything.