Internet and Web

Your internet connection, web sites and services.

How can I get an email from myself without me knowing it?

Joe from Los Angeles, CA

Episode 1283

Joe got an email from himself today and he checked his Gmail sent box and it was there. Leo says that's an indication that someone actually got into his account. Leo recommends changing the password immediately and enabling 2nd factor authentication. There's also a link at the bottom of his Gmail account that will tell him where his account is being accessed. He should check that as well. He can also go to and see what programs he's given access to. Then he can disable any program he doesn't recognize.

Why do I keep getting asked if I want to save my passwords?

Joan from Anaheim, CA

Episode 1283

Joan uses Gmail for her webmail. It keeps asking her if she wants to save her password. Leo says that sounds like her browser is doing that, and she's using Internet Explorer or Microsoft Edge. Leo recommends Google Chrome because both Microsoft browsers have the ability to save the password, but it's not encrypted or protected. It sounds like it's not even doing that, though.

Johnny Jet on Travel

Episode 1283

Johnny Jet is cruising in Portugal with his wife on the new Viking Sea. Large rooms. Great WiFi. This week's travel tip is to fly with JetSuite. It's a private jet charter service that will cost you as low as $109. And it flies out of local FBOs on the airport from Los Angeles and San Jose. They also fly to Las Vegas and will go to Bozeman, MT. Leo says it's Uber for Jets. They've also partnered with Jet Blue to earn miles.

Website - RoutePerfect. It will help you plan the perfect tip.

What's the difference between IMAP and POP3?

Mike from Portland, MN

Episode 1283

Mike uses Thunderbird with POP3 and wonders if he should use IMAP. He doesn't know anything about it, though. Leo says that Thunderbird is the best email client out there and Leo uses IMAP with it. POP (post office protocol) will download his email and then remove it from the servers. IMAP, by contrast, will allow him to see the email and keep copies of it on the server. This is beneficial because people use more than one computer and mobile phone.

What are the best battery powered security cameras?

Episode 1282

Daniel from Las Vegas, NV
Netgear VueZone Wire-free Video Monitoring System

Daniel wants to know about wireless home security cameras. He's looking for a good 5GHz camera that can be battery powered. Leo says that battery powered cameras aren't always on -- they use motion detection.

NetGear's VueZone is a good brand. 5GHz, on the other hand, isn't as good as 2.4GHz, even though it's less congested. The higher you go in frequency, the more likely the signal will bounce around and get interference. The batteries do last for a year in those cameras, though.

Johnny Jet on Travel

Episode 1281

Johnny Jet

Johnny Jet and his wife traveled back to the US, and now his wife has a green card to stay in the US for as long as she wants. Which is important because she's going to have a baby!

Website for people who have mobility difficulties - ACComable. It's a listing of hotels, AirBnBs, canal boats, and other travel options that accomodate those with mobility issues.

How can I get my Yahoo Mail password?

Perry from Riverside, CA

Episode 1280

Perry has his life on Yahoo and he can't find his password. He wants to reset it, but it requires a cell phone number and his cell phone doesn't work. Leo says that with this unique situation, the solution would be to write Marissa Mayer at Yahoo and ask if she can help. She'll likely assign a high level tech support person to help. But there's a good chance that he won't be able to get it unless he can remember the password.

Where is the certificate for an encrypted file?

Yogi from Belmont Shores, CA

Episode 1279

Yogi wants to know about file encryption. He encrypted a file and then wanted to take the key off and put it on a USB key, but he can't find it. Leo says that the certificate is the key. If he can find the certificate, he can copy it. If he were to copy the file without the certificate, no one would be able to get to that file. The idea is that he's encrypting the file so that it can't be opened by anyone who isn't himself, and the way he can prove his identity in this case is by logging into his system. Someone would have to have both his login and the password to access that file.