Your internet connection, web sites and services.
Internet and Web
Jerry has been using an app to hack a neighbor's Wifi for free WiFi. Leo says that is a violation of federal law and Jerry really shouldn't be doing that. And it probably doesn't work anyway since most wifi routers are using WPA2 these days and that's a lot harder to crack.
John has noticed that there isn't spell check in Android for Gmail anymore. Leo is surprised by that, but he uses Inbox instead of Gmail and that has it. Why would Google turn off spell check in gmail? Leo says it's a setting that got turned off. John should look in his settings.
Claire had a Yahoo email account and forgot to reset her recovery phone number, so she's now locked out of her account. Leo says that she can try and log into the general Yahoo.com. If that works, then she should be able to go into her account and change the phone number.
Will's mom works for a Church and she's looking for a way to access groups in Gmail when she creates group emails. She can't do it on her iPad. Leo has a crazy workaround: Create a comma-separated list of emails for a single contact. That single contact then becomes a mailing list. Leo says, however, that using Gmail to maintain the groups is not the best option, because it could be viewed as a spam mail. So Leo suggests a mailing list management service like Constant Contact or Mail Chimp.
Equifax was recently hacked and over 143 million people had their credit information stolen. Even worse, Equifax executives sat on the news for five weeks while many executives sold stock before it would tank. Leo says that this was insider trading plain and simple. Equifax has a higher duty to protect user credit information because we are required to have our credit monitored. They had one job: Protect the data that they gathered without our permission.
Cecil has been dealing with issues with Spectrum and he's replaced the router. Can he replace the modem too? Leo says yes. He can buy his own modem and save himself a $10 a month rental charge in the process. He'll want to check with Spectrum to see what routers Spectrum supports, and based on those, he can buy his own. Most support the Surfboard DOCSIS III. There's also the NETGEAR Nighthawk.
Joe uses Internet Explorer 11 for his surfing because of work, and he's having issues when trying to download an image. He gets tabs that popup when he hovers over the pictures. What is that? Leo says that's likely because of an extension and Leo recommends resetting his browser, which will remove all extensions.
The chatroom says that Internet Explorer has a display accelerator button on the selection menu that could be causing it. Leo advises going into Internet Options, then the Advanced tab. Then he should look at the browsing extensions and uncheck the ones he doesn't want.
Tom got AT&T fiber internet in his house. His speed test is slower than he'd like at 400 Mbps. Leo says that if he's doing WiFi over GB ethernet, he should get 400 Mbps. So that's about right. He should also try using multiple speed test sites to get a more accurate depiction of how fast his broadband really is.
Cindy wants to know if the Echo can work as an intercom all around the house. Leo says it can, but the Echo Dot requires external speakers, while the Echo has its own speaker. There's also the Echo Show, which also has video. She heard that it can make phone calls. Leo says it doesn't make phone calls, but it can make Echo to Echo calls to anyone in her network. If she wants to make phone calls, then Google Home is the way to go. It uses Google Voice.