Your internet connection, web sites and services.
Internet and Web
Emilio is looking for a good file management utility that has good accessibility features, chiefly via speech. He wants to be able to sort and make documents that are easily searchable. Evernote doesn't do it. Leo says they should.
Johnny Jet run in the New Year by slumming it in the Hawaiian islands. Leo wants to know what Johnny thinks about hotels blocking WiFi and Cellphone signals to force them to use paid WiFi.Marriott says it's because of "security reasons," but it's apparent because they want to protect the $15 a day or more charge for crappy WiFi. Johnny says it's BS. He's a fan of Marriott, but he's totally against that. Leo says he thinks they'll eventually back down. If people are legally tethering they shouldn't be blocked.
Paul would like to scan documents, organize them, and save them online. Leo says he can pick up a scanner and scan his documents. To organize them, Leo recommends using Evernote. He can scan directly to it, and then Evernote will categorize them automatically. Another option is Neat Receipts, a software utility that will work with his scanner to scan and organize receipts.
In spite of smartphones and the Sony Hack, Leo says that the biggest tech story of the year is still the battle over Net Neutrality. With the FCC trying to put rules in place that would give ISPs the ability to give certain paid traffic preferential treatment, instead of treating all bits the same, Net Neutrality has never been more important. But those who control the "last mile" of the Internet, are determined to make the Internet more like cable, rather than have it be open and free.
Mary wound up getting a program called Trovi installed, and she can't get rid of it. Trovi is a lot like Conduit, and it's a browser hijacker that often comes with free software. Some don't think it's malware, but if it tricks the user into installing it and makes it difficult to be uninstalled, then it's definitely malware. And shame on CBS, which owns download.com, for allowing this junk to be installed onto people's computers. Mary can remove it in Add/Remove Programs, but she'll also have to change her browser settings or it could come back.
Louis wants to experiment with ShoutCast. What is an affordable Shoutcast server hosting service? Leo says that he doesn't recommend running his own internet radio service and it could even be a violation of his ISPs terms of service. Leo recommends using Live365.com. They have a free version and paid version. It's where most people go for this live streaming option. It also does playlists.
John has been given some YouTube links that have "https" in their URL, and he can't view them. Leo says that those links are encrypted and Google has been pushing towards https for all video links to prevent hackers from taking advantage of it. Https uses a time-based certificate, and if his computer hasn't been updated or doesn't remember the date, he may not be able to read it because the certificate isn't valid according to the PC. John should check his clock. He should try logging into a different account and see if that changes things.
Nancy is having trouble getting her Yahoo email using the iPad Mail app. Leo says there is a good Yahoo Mail client that works really well. Leo thinks that Yahoo itself is a frustrating experience and Leo prefers to use Gmail. She could tell Gmail to go get her Yahoo mail for her and download it into her Gmail account.
She also saw that her mail was automatically deleted from her Yahoo account. Can she get it back? Leo says it shouldn't automatically delete. Leo advises getting rid of Yahoo and using Gmail.
Johnny Jet is in Canada for Christmas. Here's his quick seating tip for holiday travel. When you can't get seated together, here's your best chances for getting people to move so you can: Offer your aisle or window seat. And if you have to sit together, try bribing someone.
Frannie is looking for an app that can keep track of every charge she makes so she can pay everything off at the end of the month. What's an easy way to check and reconcile charges with a phone?