Your internet connection, web sites and services.
Internet and Web
Jim lives in a remote area and he uses LTE as his main internet connection with a 10GB package. He'd like to set up a video security system to check with his cell phone. But since he's hotspotting, he can't use an ethernet connection to communicate.
Debbie keeps getting emails from people saying that they can't open the attachment she sent. Is she being spoofed? Leo says yes. It's very common and unfortunately, there's nothing she can do about it except wait. Eventually, the spammer will move on to another email, and they'll go away.
Brett is looking at a ViewSonic 28" LCD monitor. Leo says that ViewSonic makes a very good monitor. Leo recommends comparing that monitor with Dell. They even have a 31" curved monitor that's gorgeous. And their pricing is very aggressive. LG also makes excellent monitors, as does ASUS. Their 4K monitor is spectacular.
Bob wants to switch from POP3 to IMAP. What will happen to his email when he does? Leo says that for complete safety, it would be a good idea to create a new email account for it. But chances are, just changing to the new settings won't do anything to it. Leo also says that Outlook supports archiving and he can archive it folder by folder with separate PST files for each folder. Then he can turn on IMAP with no risk. That's the wise thing to do. Always backup before making a major change.
This week's website is FareNess.com. Find the best deals according to date, airline, airport and other conditions. Johnny also says it pays to be flexible with when you fly, where you fly out of and into, etc. Always be shopping around. Johnny Jet says to set up a fare alert with the price you want to pay and get an email or text when the cost has reached that level.
Neil has the fastest internet tier that Cox offers, but he's still not getting a consistent 300 Mbps speed. Sometimes it's about 20% of what it should be. Leo says that a DOCSIS 3 modem is ideal, and it's also better if his cable modem doesn't also do Wi-Fi. He should be using a third party router.
Leo says that there's a lot of techno panic in advances with new technologies. Steve Gibson sees all the things that can go wrong. Others just embrace the change. Of course, changes can be disruptive and you can end up being bit by things like CryptoLocker. Leo recommends doing the update though nonetheless.
Gloria has a Roku Stick and she's been told she needs a router to use it. Leo says that yes, she'll need wireless internet access. If her router doesn't have Wi-Fi built-in, then her choices are to either get a regular Roku and plug it into her modem via an ethernet cable, or buy a router which will handle wireless traffic from the Roku stick. It'll also allow her to connect to her laptop wirelessly. Leo says that if she calls her cable provider, they'll replace her modem with a Wi-Fi modem/router. They'll set it all up.
Cristina is getting rid of her landline and wants to use VOiP. But they insist someone be there during the service. Why? Leo says that is because landlines have independent power. Cable phones use VOIP. When the power goes out, the internet goes out. So they need to install a backup battery to power the system during an outage. She's also concerned about cutting the copper. Leo says they could and often do that, even though they aren't supposed to.