Internet and Web

Your internet connection, web sites and services.

Why is Google Chrome crashing on me?

Episode 1160

Max from Milpitas, CA
Google Chrome

Max's laptop is freezing up a lot, and he thinks it may be his Chrome Browser. He gets a lot of application errors. Leo suggests removing and reinstalling Google Chrome. He should also try clearing the history by selecting "Clear Browsing Data." Then Max should look at his extensions to see if any of them are corrupted. In the end, reinstalling Chrome will probably fix it.

How can I control internet access for my kids?

Don from Cypress, CA

Episode 1159

Don wants to be able to cut off access to the internet with a touch of a button. Leo says that some routers allow him to do this by MAC address (called an "access control list"). They can set the internet to go off at certain times. He can also go to OpenDNS.com and use their DNS system to filter out unwanted websites. This will work for smartphones as well.

What's the best app for tasks and calendars?

Patrick from Santa Monica, CA

Episode 1159

Patrick needs to get a new smartphone for his e-commerce business. He uses email with Roundcube. Leo says that Roundcube is IMAP and it'll work with any mail account. Leo recommends having GMail go get his Roundcube mail and then use Google Calendar, Tasks, and other services with it. Leo says he should avoid Outlook. It's old and the UI is terrible. Google Apps is the best option across the board. It's very low cost and works everywhere.

For task apps, Leo recommends a few options:

'Exploding Kittens' Card Game Breaks Kickstarter Records

Episode 1158

Exploding Kittens

The Exploding Kittens card game was created by Matthew Inman, the mind behind The Oatmeal, Elan Lee of Microsoft's Xbox team, and Shane Small, Xbox and Marvel game designer. The Kickstarter campaign started January 19 with an initial funding goal of $10,000. They reached that goal within 20 minutes, and reached $100,000 within an hour. It attracted 120,000 backers who have now in total contributed more than $5 million. The game has been described as a "kitten powered version of Russian Roulette."

How can I move my domains and email account to a new provider?

Jason from Richmond, VA

Episode 1157

Jason has his email with GoDaddy, and wants to move to something else. Leo says he can have Gmail fetch the email that's currently in GoDaddy. Leo says he could also move his domain name to a new registrar and tell it the email server is GoDaddy. Jason is having a problem with the filtering though, and a lot of email isn't getting to him because it's being blacklisted. Leo says Gmail does the best spam filtering of anyone, without a lot of the issues. Leo says he could set up a Gmail account for each of his family members and then move the mail to Gmail, it just will be a lot of work.

What are my choices for internet access if I don't have cable?

Wayne from Tampa, FL

Episode 1158

Wayne just moved into a new house and it doesn't have cable or internet access. What are his options? Leo says that there are wireless internet providers (called WISP) if he doesn't want to trench and wire the house from the cable junction. He could also go with satellite, but it's a bit slower. The other choice is DSL through his phone company. FiOS would be the cream of the crop. The question isn't really who to go with, but who's going to have to do the trenching?

Is a Femtocell a good way to get better cell reception in my house?

Greg from Dillon Beach, CA

Episode 1158

Greg has an issue with weak Verizon cellphone reception in his area. He wants to know if a Femtocell is a good option to fix that. Leo says it is if he has Internet in his house. Every cell phone company offers them, and they act as a kind of cell phone tower in the home, routing phone calls through the internet. But it depends on how much they want to keep him as a customer. If he asks for a customer retention expert and respectfully explain the problem, they may even offer him one at no charge. But if they try and sell him one, hold out.