Your internet connection, web sites and services.
Internet and Web
Quarterly earnings came out this week and Microsoft, Google, and Amazon all posted record earnings in cloud services. Leo says that sadly, hardware earnings fell short for Microsoft whose tablets and laptops fell short. Leo says that's unfortunate because they make some nice hardware these days.
Leo also says that Google made a lot of money, up 49%, on their Pixel Android phone and their Google Home devices. Google's advertising revenue was also up 29% with nearly $2 billion a month in profit.
Karlo has a cookie business, and when people order cookies and pay by Paypal, he has to use Outlook to get notifications. Leo says that Go Daddy's interface will support other email interfaces, regardless of what they may say. Outlook itself is a modern system and would work, but it's not the only game in town. He can also use Gmail. There's also Thunderbird, Windows Live Mail, and the Apple Mail app on Mac.
Doug's in laws are getting popups in Chrome using Facebook that malware is on their machine asking them to download something. Leo says that is a fishing scam trying to get them to download and install something. Leo suspects that there is a malicious extension in Chrome that is causing it. Leo suggests resetting Chrome to wipe out everything. They'll have to reinstall the extensions, but it's the only way to be sure. They should go to Settings and search for Reset. That'll make it go away.
Howard got a used computer from work and he's getting a popup when he checks into his email asking for his user name and password on Gmail. If he replies, it doesn't take it and he gets a note from Google someone has his password.
Leo says that two factor authentication could solve this, but he should clear out all his settings. There may be an Exchange server still attached for the email settings in Outlook. Leo also says to check his date and time. It's possible that the time and date is not accurate since it's an older computer and that's causing an issue.
Vladimir is thinking of renting an office and his ISP is offering 1 Mbps. Leo says that won't work, it's too slow. He'll want at least 10-15 Mbps, which is a typical internet speed. He also may be stuck with bandwidth caps and that could add up, so he should look in the rental agreement. He may be better off using his cellphone internet in hotspot mode. It'll be faster, especially with unlimited data plans that are now popular, and overages are much cheaper. He can also use a MiFi card, which will enable him to connect up to five devices to it.
Leo says that he's decided not to go to Cuba because of the political situation around the world. Johnny says that issue isn't really in Cuba, especially for media people. It's more the infrastructure. There isn't any Wi-Fi, and the hotels are old and very expensive.
Scott reports that NASA is going to do the first ever, live 4K stream from Space. They will be sending it to earth at 18MB/s which Scott says is really small. The backend is being handled by Amazon's Elemental streaming and cloud based processing division, which will stream it online via H.265 HEVC and then transcoded into H.264. So to watch it online, you'll need at least 45MBps of bandwidth.
Josh bought one of the last 17" MacBook Pros a few years back and he just got a message that Safari will not be supported by Google on it. Leo says that Google is starting to do that, and Apple isn't going to update it past Mountain Lion. So Leo recommends using Google Chrome. It'll be up to date. Chrome can also import all of his Safari bookmarks, too.
Christian wants to know the difference between a router and a modem. Leo says that they handle two different jobs but some people get a modem that also works as a router from their ISP. Modem means "modulate-demodulate," and in the early days, it would take the bits and turns them into sound and then back again over a telephone line. Now they send the data digitally. Then it converts it into RF signals and back to bits.