Internet and Web

Your internet connection, web sites and services.

Do I really need Java?

Brian from Los Angeles, CA

Episode 965

Brian wants to know if he really needs to have java on his computer. Leo says probably not. Java is a programming language that allows a program to run on any platform. It was the flavor of the month in the mid 90s and has been around ever since. However, Java has security flaws that have been exploited, including three last month. So now Leo recommends turning it off in the browser.

Why am I having trouble connecting to the internet?

Jeffrey from San Diego, CA

Episode 965

Jeffrey has been on a dating website and now he's having trouble connecting to the internet. He has been getting notified that his cookies were disabled. Leo says it's DNS malware that has redirected traffic through the DNS servers to control what he sees. It could have impacted his computer, or his network's router. Since Jeffrey has only seen it on his computer, that's an easier thing to repair. He should backup his data, and then format his hard drive and reinstall his OS from a known, good source.

How can I download Yahoo Mail with Outlook?

Winn from Moorpark, CA

Episode 963

Winn has been having trouble downloading his Yahoo Mail with Outlook 2010. Leo says to delete the account completely from Outlook and re-enter it. It may also be that Winn has to buy the Yahoo pro account to have Pop3 access. Leo suggests dumping Yahoo and using Gmail instead. Gmail can collect all email for him and keep it central. It's also better at fighting spam.

Johnny Jet

Episode 963

Johnny Jet says that American Airlines is testing a new boarding procedure which lets people on without carry on luggage right after first class and families board. Johnny Jet tweeted it and now everyone knows about it. Southwest, Alaska and Frontier are doing it as well.

Why isn't my email staying on the server after accessing it with PoP3?

Jerry from Whittier, CA

Episode 962

Jerry has multiple computers accessing the same email via Pop3, but he's missing emails. Leo says that's what PoP does -- it downloads the email and then deletes it from the server. Better to use IMAP instead because it leaves the email on the servers.

A better option is to create his own GMail account and then use GMail to retrieve his Pop3 email. Then it stays on GMail until he wants to delete it.