Your internet connection, web sites and services.
Internet and Web
Don wants to be able to cut off access to the internet with a touch of a button. Leo says that some routers allow him to do this by MAC address (called an "access control list"). They can set the internet to go off at certain times. He can also go to OpenDNS.com and use their DNS system to filter out unwanted websites. This will work for smartphones as well.
Patrick needs to get a new smartphone for his e-commerce business. He uses email with Roundcube. Leo says that Roundcube is IMAP and it'll work with any mail account. Leo recommends having GMail go get his Roundcube mail and then use Google Calendar, Tasks, and other services with it. Leo says he should avoid Outlook. It's old and the UI is terrible. Google Apps is the best option across the board. It's very low cost and works everywhere.
For task apps, Leo recommends a few options:
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Jason has his email with GoDaddy, and wants to move to something else. Leo says he can have Gmail fetch the email that's currently in GoDaddy. Leo says he could also move his domain name to a new registrar and tell it the email server is GoDaddy. Jason is having a problem with the filtering though, and a lot of email isn't getting to him because it's being blacklisted. Leo says Gmail does the best spam filtering of anyone, without a lot of the issues. Leo says he could set up a Gmail account for each of his family members and then move the mail to Gmail, it just will be a lot of work.
Wayne just moved into a new house and it doesn't have cable or internet access. What are his options? Leo says that there are wireless internet providers (called WISP) if he doesn't want to trench and wire the house from the cable junction. He could also go with satellite, but it's a bit slower. The other choice is DSL through his phone company. FiOS would be the cream of the crop. The question isn't really who to go with, but who's going to have to do the trenching?
Greg has an issue with weak Verizon cellphone reception in his area. He wants to know if a Femtocell is a good option to fix that. Leo says it is if he has Internet in his house. Every cell phone company offers them, and they act as a kind of cell phone tower in the home, routing phone calls through the internet. But it depends on how much they want to keep him as a customer. If he asks for a customer retention expert and respectfully explain the problem, they may even offer him one at no charge. But if they try and sell him one, hold out.
Ron's Dell computer is having trouble connecting and he has a hunch the network adapter is dying. He's tried different software, but hasn't been able to get it to work. Leo says that the adapter is soldered to the motherboard and to fix that would require changing the motherboard. But he can buy a USB to Ethernet network connector for $12 from monoprice.com.
Mike wants to keep his kids safe online that won't slow down the computer. What can he use? Leo says that when they get older, kids can figure out how to bypass restrictions. But when they are younger, they are OK. Leo advises using OpenDNS with his router. He can put things on computers, but they really aren't effective and filters often block things that he won't want blocked. But OpenDNS will allow him to change how the router will find webpages and block sites that he doesn't want. And he'll have complete control.
Judy wants to know about the Jetstream Movie box. She gets all her entertainment options from satellite and antenna and she's thinking about "cutting the cord." Leo says he recommends the Roku Box. It uses the Internet to bring her streaming video from YouTube, Netflix, Hulu, etc. But it won't give her the local live broadcast channels. Neither does Jetstream, for that matter.