Your internet connection, web sites and services.
Internet and Web
Alvaro is interested in what Leo thinks of Litecoin and Bitcoin. Leo says that Litecoin is a different technology than Bitcoin that makes it easier for users to buy into it. Bitcoin has a finite amount of currency and it is harder to "mine." Both are cyptocurrencies online, but the difference between that and actual physical currency is that it isn't backed by the government. It's fiat currency based on faith. Since the US government is now taking Bitcoin as payment for taxes, it has official value. However, that value can disappear in a heartbeat.
Bill has Time Warner Cable for his broadband and he uses wireless to his laptop. He's having connection issues because it's slow, though. Leo recommends first running SpeedTest.net to measure how slow it actually is. He should try connecting directly to the modem via Ethernet to see if it's still slow. If it is, it's a computer issue. If not, then the issue is with the Wi-Fi router.
It sounds like a configuration issue, though. Leo also advises creating a dummy account with administrator approvals and see how it works.
David is a voice over artist who uses an ISDN line to do his job. But when he asked for one at the phone company, they looked at him like he was crazy. Leo says that if he lives in a smaller town, they may not offer it or may just be surprised he's asking to get one. It's a speciality line and the phone company simply doesn't want to do it because of broadband. It's not required by the FCC to offer it, and because it requires a separate switch, they just don't want to do it.
Google, Apple, and Facebook all turned record profits this quarter. Facebook made more money on its mobile platform than on the desktop for the first time. And for its 10th anniversary, Facebook is releasing a new app called Paper. It's a new news feed that allows you to post as well. Leo says it's gorgeous. It turns Facebook into more of a magazine. It'll likely replace Facebook's app. It will be available February 3rd, and may have changed Leo's mind about Facebook being dead.
Johnny Jet says that Tripit Pro, at $50 a year, is well worth it. They build an itinerary, advise of travel and flight delays, and even manage your points. Johnny also learned that sometimes the airlines will change flight times back after a delay by getting a new plane to replace it. But they really should let people know. Fortunately, he was at the airport early and didn't miss his flight. Which is why it pays to monitor everything.
Roger is having trouble running Words with Friends on his browser in Windows 8.1. Leo advises using the Desktop version as there's no Flash support on the Metro browser. Going into the desktop gives him access to Flash and then it should work just fine.
Sam can get DSL from Verizon, but he's so far away, he can't get it very fast. So he went with DSLExtreme, which is half the price. Can he get another line and then multiplex it for more speed?
Leo says he can, and there's a product called Fusion that will do exactly this. It's dual ADSL2 lines. The problem is that he's so far away from the network hub, and DSL degrades rapidly over distance. Bonded ADSL will work, and he should ask DSL Extreme if they have Fusion in his neighborhood.
(Disclaimer: DSL Extreme is a sponsor).
Mike called yesterday about not being able to get satellite access and overheard that he should be getting it. Leo says yes. There was an employee from Wild Blue Exceed that says he should be getting it because there is nowhere in America that cannot get Wild Blue. But others say that there may be too many subscribers in the area due to the use of something called "beam forming." If everyone is using it, then it slows to a stop.
Joe uses Google Play on iOS and has an issue with uploading his music. Leo says like iTunes Match, it uploads all the music it doesn't have to his cloud account via Google. But Joe can't upload any more than 1300 songs. Leo says that if they're copy protected, the songs won't copy. So if he has songs with DRM, Google Play will ignore them.
Mike is having trouble connecting to the Sony server on his Sony Bravia HDTV. Leo says sometimes the device can't see Wi-Fi and it'll lose the connection. Mike has a wired bridge though, so is there any other reason this could be happening?
Leo says that Mike should try using another device to see if it works. If he can rule out the bridge and the internet connection, then he can focus on the TV. Mike had to disconnect and re-register. It worked for a day and then stopped again. Leo says at that point, it has to be Sony's issue. Smart TVs leave a bit to be desired, Leo says.