Internet and Web

Your internet connection, web sites and services.

Are there any more affordable online education sites?

Terry from Long Beach, CA

Episode 1161

Terry wants to know if there's a way he can get a discount on Lynda.com. Leo says he can get a free trial, but isn't sure about a discount on it. Leo recommends checking out iTunes U, since there are a million free courses there, many of them from universities. For casual use, he should start with iTunes U and Kahn Academy. Another option is to look for tutorials on YouTube.

Hackers Steal Millions from Banks

Episode 1162

Back in 2013, in what has been the largest hacking theft in history, hackers used malware to break into the computer networks of several major banks and stole over $300 million worldwide, and could actually be three times as large, the largest theft in history. No bank has come forward claiming they were victims and security firm Kaspersky has been retained to investigate. Leo says these attacks happen all the time and that Banks cover it up to prevent clients losing faith in the institution. How did it happen? It appears to be the old phishing scam with bank employees as the target.

How can I download YouTube videos?

Daniel from Lake Forest, CA

Episode 1161

Larry has a Samsung tablet and he'd like to watch YouTube videos without using Wi-Fi. Is there something that will allow him to cache the videos locally? Leo says that there are a number of sites that would allow him to do this. An app called TubeSock Pro will do it. KeepVid.com is a website where can input the link and it will give him download options.

Other sites include:

Johnny Jet

Episode 1161

Johnny Jet

United had a glitch this week selling business class tickets to Europe for $85, which they didn't honor, and people are outraged. Johnny agreed with United because it was a glitch that people were taking advantage of fraudulently. American Airlines is still selling fares to Europe for a dollar plus taxes and fuel surcharges. But they're doing it deliberately to compete with Norwegian Airlines.

This week's travel app - BestParking. It has the most convenient and cheapest places to park in 80 cities around the country.

If I change my ISP, will I lose my email address?

Tamar from Los Angeles, CA

Episode 1160

Tamar has been using AT&T for 15 years and she's been thinking of changing her internet service provider. She wants to know if she can keep her AT&T email, though. Leo says no. That's an AT&T domain name and as such, once she cancels her account, the email will get shut down.

Tamar wants to move to Time Warner Cable, but she doesn't want to get rid of her TV service through DirecTV. Leo says she doesn't have to have cable TV through Time Warner, she could just get internet. It may cost her about $10-20 more, though.

Why is Google Chrome crashing on me?

Episode 1160

Max from Milpitas, CA
Google Chrome

Max's laptop is freezing up a lot, and he thinks it may be his Chrome Browser. He gets a lot of application errors. Leo suggests removing and reinstalling Google Chrome. He should also try clearing the history by selecting "Clear Browsing Data." Then Max should look at his extensions to see if any of them are corrupted. In the end, reinstalling Chrome will probably fix it.