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Simon is using Windows 8 and he's having trouble with Internet Explorer. Leo says that there are two different Internet Explorers on Windows 8 -- one tile based with the URL bar at the bottom, and one desktop version with the URL bar at the top. Leo says that Simon should update to Windows 8.1, which will fix the issue.
Aaron has an office printer that he'd like to hook up to his upstairs router and print from his network. Is there an easy way to do that and print via Wi-Fi? It isn't a Wi-Fi enabled printer.
Leo says that the Lantronix Wireless xPrint Server will make any printer wireless. It also works with Google Cloud Print, allowing Aaron to print from anywhere in the world.
(Disclaimer: Lantronix is a sponsor).
Joe got an Amazon Fire TV, but when he plugs it into his Denon AV receiver it doesn't work. Leo says he likes the Denon AV receiver and can't imagine why it wouldn't work. Everything in the chain is "HDCP" complaint for copy protection. So it should work just fine.
Leo thinks it may be a bad port or bad cable. Make sure the settings from the Fire TV and the TV itself are matched. If one is 1080i and the other is 1080p, then the handshake could fail. Turn everything off and unplug it. Then plug each thing in one at a time, ending with the TV.
Linda bought a modem on amazon to save money on rentals at AT&T Uverse. Leo says that's a great idea. Having your own equipment makes it easier to take your business elsewhere should you want to cancel as well.
Netflix is testing a private viewing mode, which will prevent recommendations based on any content you view when in privacy mode. Anything you watch will not be logged into your history either. Leo says that's a good option for those who watch something out of curiosity or "guilty pleasure," and doesn't want it to affect recommendations.
DaVon's friend takes a lot of photos and he wants to find an easy way to share them online, like Picasa or Flickr. But he's wondering if he'd have to be a member to see photos and share them? Leo says he does have to create a free account. Of course, if he's using an iPad, he can use iCloud's PhotoStream using the Photos app.
Johnny Jet is back home, which is a rarity for him. Sometimes, Johnny feels he's more at home at a hotel room than actually at home. Regarding the Malaysia Airlines shoot down, Johnny Jet says he gets asked often how come commercial airlines don't come with anti-missile technology like Air Force One? Johnny says it's pretty simple ... the cost. It costs millions to outfit plane for counter measures as it does for the plane itself. He also says that the FAA doesn't allow US planes to fly over war zones, but unfortunately the European Aviation Authorities did.
As part of the release of his new album "Mandatory Fun," music parodist "Weird Al" Yankovic has released eight videos in eight days as part of his #8videos8days campaign on Twitter. The songs include Pharrell Williams "Happy" with "Tacky" and Robin Thicke's "Blurred Lines" with "Word Crimes". But Leo says what's interesting is that he's released them across multiple internet portals. And he's killing it.
Tech reporter Ryan Block tried to cancel his Comcast cable account on the phone, but the account rep wouldn't let him. He tried for over an hour to get Ryan to change his mind. Leo says that he's learned the rep loses money on his salary after a percentage of accounts get cancelled, to the point where he ends up making minimum wage. So the representative probably was trying to save his salary. This is a bad way to do business, and Comcast later issued an apology for the hardship that Ryan dealt with.
Alex is looking to get a Google Chromebook but people are trying to convince him to get a Windows laptop instead. Leo says that the fundamental difference between a Chromebook and a Windows laptop is that there's very little storage on a Chromebook -- everything is meant to be accessed from the cloud. The entire Chromebook is basically like using only the Google Chrome web browser on a Windows computer.