Internet and Web

Your internet connection, web sites and services.

What's to stop the Turkish iCloud hackers from getting my new password?

Episode 1374

Mike from San Diego, CA
Apple iCloud

Mike is worried about the Turkish Crime Family's iCloud hack. If he changes his password, couldn't they just hack it again to get them? Leo says that Apple has said it hasn't been hacked, and even if it had been, the hackers would have to "rehack" the system to get them. If Mike has turned on two factor authentication, they can't use his password anyway.

It's annoying to use two-factor, but it's the best last line of defense to prevent his account from being compromised. Also, he can use his TouchID on a new MacBook Pro and his iOS devices to insure verification.

FedEx Will Pay You $5 to Turn On Flash

Episode 1374

Adobe Flash Logo

With the entire computing industry moving away from Flash, Fedex is jonesin' to get users to continue to use it. The problem is, Apple, Chrome, Firefox and Microsoft Edge don't support it anymore. You can still install and activate it, but by default, it either doesn't come with the browser or it's turned off.

Fedex's problem is that their website really doesn't work without it. So Fedex is offering to pay you $5 to turn it on. Leo says that Flash is a huge source of security issues, malware, and phishing scams. So he advises not to take the bait and leave it off.

Is it safe to sign tax forms over email?

Larry from Petaluma, CA

Episode 1373

Larry has been asked to submit his tax returns electronically, which has a clickable link to electronically sign. He's hesitant, especially since a similar attempt was a phishing scam a few years back. Leo says that Right Signature, Docu Sign, and others give you a secure link to digitally sign. The problem is, how do they verify it's him that clicks on the link and digitally signs? They should be requiring a PIN code, or second factor authentication.

What's the best router to handle 1GB of bandwidth?

Episode 1372

Matthew from Grinnell, IA
Asus AC5300

Matthew's cable provider has introduced a 1GB down, 50MB up package for $139. Leo says that's a bit expensive, but it's pretty nice. What router will support that kind of speed? Leo says his stream is only going to be as fast as his slowest hardware connection. Asus's AC 5300 is a higher end router which will likely handle it no problem. It would be more expensive, but Matthew may want to consider building his own using the PFSense firewall.

What's a good streaming option in a rural area?

Episode 1372

Chris from Aqua Dulce, CA
Roku Express

Chris wants to cut the cord, but because he lives in a rural area, he can't get a bundled alternative. So he's looking at relying solely on internet for his TV options. What's sufficient streaming? Leo says that for 1080p, he'll need 15-20 Mbps down. If he wants 4K, he'll need at least 50Mbps. Sling TV is a good live streaming option, but Leo's favorite is PlayStation Vue. Both will give him local live channels.

How can I use my computer and a VOiP phone at the same time?

Episode 1371

Gloria from North Hollywood, CA
Ooma Telo

Gloria wants to cut her phone service and use Ooma. Is that a good idea? Leo says that with one computer plugged into the internet, she can, but she'll also need a router so she can give access to others. A simple wireless router from Asus or DLink would work well. She should go for the dual band or tri band router. The WireCutter suggests the TP-Link Archer C7 (v2). She can find out more about it at thewirecutter.com.