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Paul is wondering if the Eero router would give him greater security with his network based security cameras. Leo says that the most vulnerable items are those that are part of the so-called "internet of things" category because they are rarely updated for security. So if they get hacked, not only will the hackers have access to the cameras, but also the entire network. The Eero router has far greater security, because it's designed with internet of things devices in mind. But Leo says that we can also help by not buying devices that aren't updatable.
Johnny Jet says that he made a big mistake when renting a car recently because he forgot to request a toll tag when renting a car. He didn't know you could, so it was a new tip he learned. If you're planning on renting a car for a trip, always request a toll tag so you don't have to pay the tolls while traveling — or so you won't get a ticket.
Steve would like to have access to his email from another device. Leo says he'll want to make sure his email client is set to IMAP, if his provider supports it. Then he can leave the email on the server when he reads it from his device. He should also make sure his port settings are properly configured. Leo also recommends setting up his own Gmail account, and then have it go get his email from Cox. Then he can have it on the Gmail server, which is accessible everywhere. It's also better for spam.
Eric has heard that iCloud is going to require two factor authentication for third party apps. Is that true? Leo says it is, and it's a good idea. The problem is that not all apps have a two factor authentication scheme, so Apple has a work around by requiring an app specific password as well. Starting June 15th, if he doesn't have two factor enabled, he'll be forced to do it. From there, he'll have to re-login with a second unique one time password.
Alan wants to know if an antivirus utility is any good anymore for malware. How about on a mobile device? Leo says that all too often, an antivirus leaves people more vulnerable because most malware is a zero day exploit. Antivirus can't stop users from themselves, either. All antivirus utilities have to hook themselves into the OS at a very low level and the virus can actually use that as a door to more exploits. So at the end of the day, an antivirus really is only of limited benefit.
Jerry just got back from a trip to Italy and his friend gave him his book manuscript that's written in Italian. How can he translate it? Leo says that no computer is going to do a translation that will sound natural — at least not yet. For now, a human will always do a better job translating in an idiomatic fashion, but it's not cheap.
George is using a Tiny Hardware Firewall and he sees that it would let him customize the settings. Can it be made more secure? Leo says that the Tiny Hardware Firewall is pretty darn secure as is. Leo hasn't played with the configurations, but he wouldn't want to, either. He just uses it in default mode and he's completely safe.
Grover has a popup that says to call Microsoft Support. Has he been bit by ransomware? Leo says no, probably not. It's a phishing attack, but it's to try and get him to call in and then they charge him and access his computer. It's Scareware, really. He can ignore it, but it keeps popping up and he has to reboot his system to get rid of it. He even replaced the hard drive, but it didn't help.
Don is going on a cruise and he wants to use Wi-Fi. Is SkyRoam good? Leo says no, not for a cruise. The best and cheapest way is from the cruise line itself. It's not cheap or fast, though. Royal Caribbean has super fast internet called VOOM, but it's still expensive. He'll have to get up really early in the morning to have decent speeds.
Unless he's in a port, he should just pretend that he's disconnected from the world. Then when he's in port, he can then use an internet cafe or get a prepaid MiFi card to handle cellular.