Your internet connection, web sites and services.
Internet and Web
Vic uses vSpace servers to monitor activity on his VPN networks for his medical company. How can he see that activity online? Adding the HIPPA compliant information that Vic needs is also a challenge. Leo recommends calling NComputing, the makers of vSpace and getting them on the issue.
Calvin is frustrated that he can't back up his email on Outlook.com. He wants to be able to have his mail online and on his computer. Leo says that Microsoft wants users to use the new Microsoft accounts. He can set up his Outlook.com account using the IMAP server, which is in configuration settings. He won't want to select PoP mail, though.
Ryan wants to know how would he know if his computer had been hacked. Leo says that he can always scan his computer with antivirus software and with Microsoft's Malicious Software Removal Tool. In many cases, hackers are getting around that by moving their malware into routers and other "internet of things" devices. This is why updating the router's firmware is vital.
Gordon has made the switch to the iPhone and wants to know how to get his old WhatsApp messages back on his iPhone. Leo says that it was smart that Gordon backed it up to Google Drive, but WhatsApp says it depends on the phone being used. Since you recover chats from iCloud, Leo has a hunch it's not cross platform. Apple is very strict on how users can access data within the iPhone platform, but it's usually app centric.
Since Gordon backed them up, he can at least access them from Google Drive.
Leo has Comcast at home and he got a warning that he has exceeded his bandwidth cap of 1TB. Leo says he hasn't done anything different than before, however, and he wonders if the metering is accurate. Additionally, Leo has discovered that Comcast uses a man in the middle scheme and can take over his screen if they so desired. That's bad news because privacy issues abound.
Mark finally got a Google Pixel XL, which was on back order. Leo says it's been widely known that they're only available in limited quantities right now. It's likely that the demand exceeded Google's expectation. Mark says he likes the Wi-Fi assistant because it'll automatically connect via VPN. Does it really work? Leo says yes. Phones can be a bit promiscuous with random hotspots. So Google adds an encrypted connection via VPN to protect users. Leo says he doesn't really like joining Wi-Fi access points automatically, so he's turned it off.
Alan "geeked" himself into a corner trying to protect his family on the internet. Leo says that OpenDNS is the best option because he can block unwanted websites from the DNS level. That prohibits teens from getting around it. He can change the DNS settings to OpenDNS at the router and it has great filters he can use. Then he can password protect the router so they can't bypass it.
Johnny Jet had to get a last minute ticket to New York when a family member suddenly passed away. So Johnny now suggests keeping some of your miles in a bank just in case you need to fly at the last minute for an emergency. Also, if you want to use your miles for a vacation, plan your vacation at the last minute and fly standby. Often times, that's when you'll get the best deal. What's the best airline for miles? Johnny says it's Alaska Airlines, where you can get one point for one mile flown.
Scott will want to look at the price point vs. the channels he wants. The nice thing about Playstation Vue is that they have live, local programming.
Peter has a non profit and he's looking for a database to keep track of his clientele. Leo says that BatchBook is good. It's $35 a month, and free to try. Other options include Donor Snap and NonProfitEasy. Leo says that there's probably some free solutions as well. Peter should check out NonProfitHub.org for more suggestions.