Internet and Web

Your internet connection, web sites and services.

What are my options for canceling my ISP?

Gloria from North Hollywood, CA

Episode 1423

Gloria wants to get rid of her ISP and change her email. Leo says if she's going to get rid of her ISP and its email, Leo recommends going with Gmail first and setting it up to get the email off her old email account. Her ISP is DSL Extreme. Leo says that DSL Extreme is a good provider, but if she's having issues, it may not be their fault. It may be the carrier that DSL Extreme is piggy backing on, which is usually AT&T. They have to allow them to carry it, but they don't really want to share. So they make it difficult.

What is Bitcoin?

Episode 1423

George from Santa Monica, CA
Bitcoin

George keeps hearing about BitCoin and how much the price keeps going up. What gives it that value? Leo says nothing but sheer belief. BitCoin is crypto currency, which are essentially digital dollars that don't exist outside of a computer. You can't really take it and spend it at the local store unless the store takes it. But even a dollar bill isn't really anything but a fiat currency that the government says it's worth. The value of a dollar, or any other currency, changes all the time. It's fluid. So BitCoin is just an extreme version of that.

How can I create group email lists in Gmail?

Episode 1421

Will from Bradford, PA
https://en.wikipedia.org/wiki/File:Gmail_Icon.png

Will's mom works for a Church and she's looking for a way to access groups in Gmail when she creates group emails. She can't do it on her iPad. Leo has a crazy workaround: Create a comma-separated list of emails for a single contact. That single contact then becomes a mailing list. Leo says, however, that using Gmail to maintain the groups is not the best option, because it could be viewed as a spam mail. So Leo suggests a mailing list management service like Constant Contact or Mail Chimp.

Equifax Executives Profit

Episode 1421

http://www.equifax.com/about-equifax/corporate-leadership

Equifax was recently hacked and over 143 million people had their credit information stolen. Even worse, Equifax executives sat on the news for five weeks while many executives sold stock before it would tank. Leo says that this was insider trading plain and simple. Equifax has a higher duty to protect user credit information because we are required to have our credit monitored. They had one job: Protect the data that they gathered without our permission.

Can I own my own modem?

Episode 1419

Cecil from Hemet, CA
Motorola Surfboard DOCSIS III

Cecil has been dealing with issues with Spectrum and he's replaced the router. Can he replace the modem too? Leo says yes. He can buy his own modem and save himself a $10 a month rental charge in the process. He'll want to check with Spectrum to see what routers Spectrum supports, and based on those, he can buy his own. Most support the Surfboard DOCSIS III. There's also the NETGEAR Nighthawk.