Internet and Web

Brian has an Apple Airport and every time he gets on the network with his phone, the internet drops out. Leo says to check his DNS to see if it's properly configured. That can be found in network settings. He should also try rebooting his router. Steve Gibson has a tool called DNS Benchmark at GRC.com which can tell him how well his DNS settings are responding.

Dave wants to replace his Airport Extreme with a mesh router. Leo says that's a good idea since Apple has stopped making routers. Mesh routers are good because they are always updated and provide great coverage around a large house. The downside is that to get additional features and updates, he'll have to pay around $100 a year for that support.

Mike is having issues logging into Yahoo at home. It says he's using the wrong password at home, but it takes it at work. Leo says one way to test it is to type out the password in notepad and then copy and paste it in. If that works, then he'll know it's not a problem on his end. It could also be a corrupted cookie in his browser. He should try using another browser, or clear the cookies in his browser and try again.

Mike also wants to disable the password challenge on his phone. Leo says that is dangerous to do, but he can turn it off in the phone's security settings.

Mark has a Samsung Galaxy S8 and he wants to know how he can download all his email at once. Leo says that the ISP that hosts his mail throttles downloading of email, so he can only download a portion of the email at one time. It's designed to cache email, not download it. If his mail server supports POP3, however, that means it is designed to download the mail. That's really how he'll want to do it. But even then, he probably won't be able to download it all at once.