Internet and Web

Your internet connection, web sites and services.

How can I better control my Philips Hue lights?

Episode 1294

JJ from San Francisco, CA
Philips Hue Starter Kit

JJ has the Philips Hue lighting system and his lights turned on in the middle of the night. He's discovered that his landlord shares the same breaker with him and after the power had been cut and restored, the lights came on. Is this common? Leo says that the Philips Hue system is really cool, but it can get reset when the power goes out or if there's some sort of change on the breaker. There's no real way out of it short of convincing Philips to change it.

How can I make large prints of Google Maps?

Ryan from South Dakota

Episode 1291

Ryan wants to be able to get large printouts of Google Maps, around 60" by 50". He'd also like to fill in some ancient places for education purposes. He would have to become a developer to do this. There's an API that would allow him to tell Google Maps what he wants and what he wants to add.

Ryan can get more information on how to do this at developers.google.com

Should I get DSL or cable internet?

Art from Woodland Hills, CA

Episode 1292

Art wants to know if he should bundle with AT&T UVerse or go with Time Warner's bundle. Leo says that generally it's better to go with cable because it's faster overall. It really comes down to how good it is in your neighborhood. Art should ask around and see what his neighbors use and like. Also, Time Warner has been sold to Charter, so it may change. If Time Warner is putting in fiber, that's even better. Another thing to consider is whether or not he'll money on the bundle.

Why can't I visit links I get in email?

Al from Chino, CA

Episode 1292

Al recently upgraded to Windows 10 and Chrome has been giving him error messages preventing him to go to certain sites. Leo says to trust that. It's likely that the site has some malware code in it that will cause issues down the line. It could be a generic warning though. To be safe, Al shouldn't click on any links. Instead he should hover over it to see what the actual link is. It's possible to spoof a link with HTML code. In fact, Leo suggests turning off HTML in his email client. Leo suggests also using Thunderbird. It will give him the option of text only.

Why are the emails I receive showing up so large?

Brian from Santa Ana, CA

Episode 1291

Brian is having an issue where his email zooms in at 300%. Leo says that many emails now use HTML code and it sounds like there's some lousy code in there that's telling his browser to zoom it in. Brian says that he can look in his browser and it opens fine. It's just in his email client. Brian can press F3 in Chrome and it will allow him to look in the code to verify if the HTML code is wonky. It's probably at the end since it loads fine at first.

Why doesn't OpenDNS work for me?

Pedro from Bronx, NY

Episode 1291

Pedro created an account at OpenDNS but it isn't working for him. Leo says that OpenDNS can protect kids with a custom "phone book" that has a list of approved domain names in it. OpenDNS can then filter out the undesired addresses that he wouldn't want. If he inputs the router server settings of OpenDNS properly, it'll filter the traffic correctly. But if his kids have figured out how to change the settings in the computer, it can override that, unless he's made the settings in the router itself.