Internet and Web

Your internet connection, web sites and services.

Do I have an alternative to my phone company?

Frank from Huntington Beach, CA

Episode 1286

Frank's cable company was taken over by Frontier from Verizon and it has constant outages that drive him nuts. Leo says it's gotten so bad that they're having hearings about it! Frank wants to change, but what are his options? Leo says that he probably won't have a choice for telephone, but he can change his internet service. He will have other TV options as well because he can always go with satellite or even Time Warner Cable. In fact, he can switch to Time Warner for all three and his phone number may be portable. Time Warner wants his business, so he should try to call them.

Johnny Jet on Travel

Episode 1285

Johnny Jet

Johnny Jet took his dad to Kentucky to attend the Derby, about 100 yard short of the finish line.

App of the week - FILLD. It's like Uber for gas. If you need gas, they'll bring it to you for only a $5 service charge. It's available on Android and iOS. It's currently in testing in Silicon Valley, but there are plans to roll it out nationwide.

Is the Amazon Echo a good device for a senior?

Episode 1284

Peter from Brooklyn, NY
Amazon Echo

Peter wants to get his mother an Amazon Echo. Will she like it? Leo says he recently gave his in laws an Echo and they love it. But he'll want to set it up right and teach them how to use it with the right verbiage, etc. It's great for reading books to them, playing music, the works. It also has a bunch of skills that he can install to do custom features.

Is Let's Encrypt a good source for encryption online?

Kevin from San Diego, CA

Episode 1284

Kevin is interested in encryption so that nobody can snoop on his activity. Especially with Let's Encrypt, which Leo says will provide an encryption certificate for his website. It's free, too. To date, Let's Encrypt has provided over 2 1/2 million certificates for websites. And that's a good thing because offering an encrypted version of his website will boost his search engine rating.

Is my data safe in the cloud?

Chris from Miami, FL

Episode 1284

Chris is worried about storing all his stuff in the cloud. If the cloud goes down, will he lose everything? Leo says that storing in the cloud is practical because we use multiple computers and as such, he'll need to have a central storage area for all of them to contribute to. But the downside is that if he loses access to the cloud, he'll lose access to the data. That's why having a local backup is so important.

How can I move my Yahoo email to my desktop?

Pete from Quinton Township, MI

Episode 1283

Pete wants to get his email downloaded off of Yahoo since he heard they're selling off their email. There are backup strategies, including a "backup my email" option from Yahoo. Thunderbird is a good email program to download, and he can get his email downloaded that way as well. He'll just need to turn on POP email. When he uses POP mail, it will download the email from the server and store it locally.

How can I run a TV signal to another building?

Jim from Oxnard, CA

Episode 1284

Jim's church has an auxiliary building that's about 300 feet away and they'd like to create a connection in order to broadcast the church service when they need overflow seating. Leo says he can create a directional Wi-Fi setup that will beam the service directly to the building without the need to deploy cable. He should check out this article at RadioLabs.com. It won't cost any more than running an HDMI cable.

Does Microsoft Office work well as a database server?

Deborah from Carlsbad, CA

Episode 1283

Deborah wants needs a database and wants to be able to have a limited number of people in the company to share it. Microsoft Office can do it, but it usually uses a locally run Exchange server.

Leo suggests looking at this tech note from community.office365.com. Leo suggests creating a spreadsheet and then see if it can break. Leo did it with Google Docs and they got 150 current users before it started to refuse connections. So Google Docs would work as well.

How can I get an email from myself without me knowing it?

Joe from Los Angeles, CA

Episode 1283

Joe got an email from himself today and he checked his Gmail sent box and it was there. Leo says that's an indication that someone actually got into his account. Leo recommends changing the password immediately and enabling 2nd factor authentication. There's also a link at the bottom of his Gmail account that will tell him where his account is being accessed. He should check that as well. He can also go to Google.com/Dashboard and see what programs he's given access to. Then he can disable any program he doesn't recognize.