Internet and Web

Paul would like to scan documents, organize them, and save them online. Leo says he can pick up a scanner and scan his documents. To organize them, Leo recommends using Evernote. He can scan directly to it, and then Evernote will categorize them automatically. Another option is Neat Receipts, a software utility that will work with his scanner to scan and organize receipts.

Mary wound up getting a program called Trovi installed, and she can't get rid of it. Trovi is a lot like Conduit, and it's a browser hijacker that often comes with free software. Some don't think it's malware, but if it tricks the user into installing it and makes it difficult to be uninstalled, then it's definitely malware. And shame on CBS, which owns download.com, for allowing this junk to be installed onto people's computers. Mary can remove it in Add/Remove Programs, but she'll also have to change her browser settings or it could come back.

John has been given some YouTube links that have "https" in their URL, and he can't view them. Leo says that those links are encrypted and Google has been pushing towards https for all video links to prevent hackers from taking advantage of it. Https uses a time-based certificate, and if his computer hasn't been updated or doesn't remember the date, he may not be able to read it because the certificate isn't valid according to the PC. John should check his clock. He should try logging into a different account and see if that changes things.