Internet and Web

Your internet connection, web sites and services.

What can be done about the FCC's new net neutrality rules?

Dave from Los Banos, CA

Episode 1096

Dave is concerned with Net Neutrality and the deadline looming to comment about the new rules the FCC is trying to put in place. He thinks the government should regulate the big three providers so the little guy won't get lost or swallowed up. Leo says they can't do that because of equal protection laws. The issue is that ISPs shouldn't be able to block content until that content pays for access to the customer. But the courts have thrown out the FCC rules anyway and have come up with new rules, which Leo says has some good and bad aspects.

Facebook Manipulates 700,000 User News Feeds for Psychology Experiment

Episode 1096

Happy or Sad

Facebook admitted this week that back in January 2012 it conducted a psychology experiment that involved manipulating user feeds to see what people would post or share. The experiment was to see whether more negative or positive content in a news feed would have an impact on that user's future posts. Leo says it's probably legal since they are a private company and we've given them permission to toy with our feeds. But how does it make everyone feel to know that Facebook manipulates users for their own ends?

How can I recall an email?

Martin from La Crescenta, CA

Episode 1095

Martin got some threatening emails and they have disappeared. Is it possible to recall an email? Leo says only if both parties are using the same program like Microsoft Outlook. The program can then connect to the other and recall and delete it. But that's really the only way. Is there any way to get the emails back for evidence? Leo says that's a good question. Martin's ISP may have a copy on its servers and exchange servers need to be involved. But Leo says that the email may still be on Martin's computer. Check the trash folder, spam folder, Chances are, she still has it.

What streaming video box should I buy?

Fran from LaCrescenta, CA

Episode 1095

Fran is going to move to Hawaii for a short time and wants to stream all his content via a set top box like the Roku. Which should he go with? Leo says that each box has specialties that work better than others. AppleTV works great if he's in the Apple world. But Roku is better outside that, as is the FireTV.

If he buys a lot of content from Amazon, then FireTV is for Fran. They have a great games section as well. He won't be getting HBO, Showtime or ESPN with it, unless he keeps his cable subscription active. He should make sure to try it first.

How can I uninstall Search Donkey?

Peter from Tustin, CA

Episode 1095

Peter was looking for video codecs and he got bit by some malware called "Search Donkey." Leo says that even legitimate sites can get bit by malware. And places like CNet will install adware in their installer without really drawing attention to it. Leo says that the only difference between Malware and Adware is that Adware lets the user uninstall and technically gives an opt out on installation (if the user can find it).

How can I be heard on the internet through Social Media?

Cheryl from Canyon Lake, CA

Episode 1095

Cheryl wants to know how to use social media to reach the most people. Leo says that most social media is set up that most won't hear her unless they follow her. So she'll have to build an audience. She can't expect to be heard by the masses automatically -- she'll have to generate interest. Leo says that a blog or a podcast are good options so she can own a place on the net and get her message out. Then she can use social media as an offshoot of that.

Is there a better internet option than FiOS?

Steve from Hermosa Beach, CA

Episod 1093

Steve is going to buy the GoPro Hero 3+ Black Edition camera because it can go to 4K. Leo says he has one that he used just yesterday while zip lining, and it had great video. He will sacrifice frame rate by recording in 4K, which is why Leo prefers to use 1080p with 60fps. That's best for sports. They also have a super wide angle field of view. It's a great camera. Rock solid.

Johnny Jet

Episod 1093

Johnny Jet

When is the cheapest time to buy tickets for Europe? Johnny says that summer is prime time, but prices dip in August as the summer season is winding down. It's also the best time to travel because it's the off season and the weather is great. Johnny also saw this video of a guy who was stuck in the airport by himself and lip synced to All by Myself by Celine Dion. It's hysterical and you can see it here - http://vimeo.com/97634383