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Don bought his own cable modem. What does he need to do to install it? Leo says that he shouldn't have to do anything other than connect it up and then contact his cable provider and give them his MAC address. They'll ping it to activate. He'll want to be sure his modem is supported, though. NetGear should be.
Brian has a workshop that's about 70 feet from the house and he needs to extend his Wi-Fi network. Obstacles like doors and walls get in the way of the signal. What can he do? Leo says to string a LAN wire out into the ground.
Anne wants to know how to open a PDF file. All she gets is a blank page. Leo says that she'll have to have a browser that supports PDF, and Internet Explorer doesn't. It needs a helper, like Adobe Acrobat Reader, to read it. Google Chrome and Edge read it natively. Leo recommends downloading a new browser or Acrobat Reader.
Laurie has a business with a website on Google, and now her website is offline after making a few changes to it. Leo says that it's very easy to make a coding mistake and take a site offline. It's possible that her GoDaddy DNS record has been modified and it no longer resolves to the right web host. So giving GoDaddy a call and having them fix the lookup to reflect the proper DNS address may help solve the problem.
Scott is an independent author and he says he's worried about data protection requirements under the EU's GDPR rules. Leo says that requirements for data protection is different for an individual than they are for a company with 250 or more. One can use MailChimp to do GDPR and protect the client's data. If he/she has a website that's log enabled then they would also have requirements. It's also not completely clear what the EU's GDPR requirements are, especially for small businesses. The EU is more interested in larger companies than the little guy.
Alan tried to sync his contacts in Outlook and they've disappeared. What happened? Leo says that sync is often fraught with peril because that kind of catastrophe can happen easily, especially when there are duplicates. He recommends creating a backup on Google Contacts and restore when disaster strikes.
Al wants to get a router that can run Tomato or DD-WRT, so he can run VPNs through it because mesh routers aren't open source. Leo says a better option is to use an old computer as his router. pfSense is a good open source router app that can do that. It'll give him far more powerful hardware that can do what he would want it to do. He can even use a Raspberry Pi for it.
Dave is worried that Net Neutrality gives the government too much control over the internet. Leo says that's not really true. Without Net Neutrality, the large corporations control the internet. Is that better? The essence of Net Neutrality is that all bits are equal. Companies can't charge an extra fee based on what the traffic is. Net Neutrality ensures that the Internet remains free and open. Net Neutrality doesn't regulate the internet, it regulates the companies that provide Internet access.
Johnny Jet joins Leo in studio this week and his app of the week is the New York City Subway MTA Map App, a great free resource for getting around the city. It's has a countdown clock to the latest train coming, but can also help one get around the city. Leo says that the Google Maps app is also really good because it has added rapid transit information. Free on iOS and Android.
Kenny wants to know how he can listen to TWIT Live using the Amazon Echo and the Sonos One? Leo says there is a skill for it, but not everything Echo does works on the Sonos One. It may be the word choice. Try "Echo, Play TWIT on TuneIn with my Sonos" or something to that effect.