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Henry says that HAM Radios are becoming a lost art. Leo says that one way people can get the next generation into HAM Radio is through the Internet, where they can connect to more powerful antenna arrays and data networks. That's appealing to the younger set. HAM will die out if it doesn't evolve.
Rick bought a new Windows 7 PC. But when he was using Windows XP one last time, he got nailed by the FBI Moneypack virus. Leo says that the FBI is not going to make him buy a gift card at 7-11 and pay them tribute. Since he isn't locked out, he can just backup his data, format the hard drive and reinstall Windows. It's just an annoying malware popup designed to make people worry.
Lee now has 100Mbps through Time Warner Cable and he's excited. Leo says that's in direct response to Google wiring up communities with Gigabit internet access. Time Warner calls it "GigaPower." But when Lee connects with his Apple devices, they can't keep up with it.
Jan is having trouble with her Time Warner Roadrunner email account. It won't load. Leo says that it could be an incorrect credentials when she set up the email account, so she should double check the username and password. There's also been a message saying that Time Warner is upgrading their platform and it may cause login issues. Leo says that's annoying, and just plain bad luck. They're probably just moving servers and if Jan gives it a few days, it should work again.
Lori's son gets spam in Gmail, and she's wondering if he can click to "unsubscribe" from them. Leo says no, all that does is confirm that the email is a valid email and that's what spammers want to know. Lori's son probably selected promotional emails in his Steam account, so he keeps getting them because he asked for them. These are called "bacon."
Leo advises turning on the "promotional" tab (which Gmail calls automatic categorization). That way they'll go there and unclutter his main feed. For the rest, he can just label it "spam" and then Gmail will remove them.
Trevor is frustrated with GoDaddy because he searches for domain names, but when he goes back to buy them, GoDaddy has bought it and increased the price. Leo says that that's why he uses Hover. They don't do stuff like that.
(Disclaimer: Hover is a sponsor).
Dave has noticed that when he powers up his MacBook away from his Airport, it won't get better when he gets closer to it. So he bought an Airport Express to relay the data speed. Leo says that's a good solution as it acts as a repeater. But he'll have to be sure it's set up properly.
Tom says he's got a problem in Google Chrome on his Mac where he gets squares instead text in the upper right hand corner. And he did it on different computers as well. Leo suspects that he's missing the font that Google is trying to use. Typically there is a fallback font whenever the font that's being used isn't available, and he's checked that Arial is his font substitution.
Johnny says that now is the time to book your flights to go home for the holidays. And don't even bother to look for a deal during the week of Thanksgiving. Although you could find a bargain by flying on Thanksgiving Day since people don't usually fly on that day. Also, save money by searching any time. Early in the morning saves a lot of money, as does alternate airports. Johnny says he likes to do "hidden cities," where you can fly a one way ticket, not check a bag, and then book your flight where your end destination is actually the connection.
Greg hears that POP 3 is going to be obsolete and that he should go with and IMAP through Microsoft Exchange for an extra cost. Is that true? Leo says that it is, but he recommends going with Gmail instead. He could also buy the Google Apps account, and they do a great job with organization and spam filtering. IMAP will also work better with iOS devices. Leo also says he can shop around and get a better deal on IMAP. But Leo uses Gmail.