Internet and Web

Your internet connection, web sites and services.

What's the best router to handle 1GB of bandwidth?

Episode 1372

Matthew from Grinnell, IA
Asus AC5300

Matthew's cable provider has introduced a 1GB down, 50MB up package for $139. Leo says that's a bit expensive, but it's pretty nice. What router will support that kind of speed? Leo says his stream is only going to be as fast as his slowest hardware connection. Asus's AC 5300 is a higher end router which will likely handle it no problem. It would be more expensive, but Matthew may want to consider building his own using the PFSense firewall.

What's a good streaming option in a rural area?

Episode 1372

Chris from Aqua Dulce, CA
Roku Express

Chris wants to cut the cord, but because he lives in a rural area, he can't get a bundled alternative. So he's looking at relying solely on internet for his TV options. What's sufficient streaming? Leo says that for 1080p, he'll need 15-20 Mbps down. If he wants 4K, he'll need at least 50Mbps. Sling TV is a good live streaming option, but Leo's favorite is PlayStation Vue. Both will give him local live channels.

How can I use my computer and a VOiP phone at the same time?

Episode 1371

Gloria from North Hollywood, CA
Ooma Telo

Gloria wants to cut her phone service and use Ooma. Is that a good idea? Leo says that with one computer plugged into the internet, she can, but she'll also need a router so she can give access to others. A simple wireless router from Asus or DLink would work well. She should go for the dual band or tri band router. The WireCutter suggests the TP-Link Archer C7 (v2). She can find out more about it at thewirecutter.com.

Why is my Wi-Fi so bad?

Episode 1371

Steve from Redlands, CA
Wi-Fi

Steve's Dell Inspiron laptop drops Wi-Fi all the time. Dell claims to have fixed it via remote access, but it didn't work. Leo says that it's likely the person at Dell tech support had very little training and was following the directions in the notebook. All too often it doesn't fix the problem. What he'll need to do is call them back and ask to have his case escalated to tier 2 or even tier 3 level support.