Internet and Web

Your internet connection, web sites and services.

Where do the lights on my modem mean?

Episode 1512

Sam from Carlsbad, CA
ARRIS SURFboard modem

Sam has an ARRIS cable modem and when he's plugged it into his router, he's not sure what the lights mean. Leo says that one is for connecting to the cable company for internet access. If it's off, he's not getting access. There's also a "link light" which will be solid when connected via ethernet, and when data goes back and forth, it blinks. Then there's the uplink and downlink lights. The manual should tell him what they mean. If one is off, then he'll know where the problems are.

Why does my TV turn on by itself?

Episode 1511

Vino from Las Vegas, NV
Sony Bravia TV

Vino recently cut the cable and is streaming YouTube TV, but he's having trouble streaming on his Sony TV on Roku. It turns on by itself. Leo says that it's likely a CEC problem, which has to do with the HDMI settings. It's basically designed to automatically turn on the TV when he turns on his Roku. It doesn't work very well on Sony. So he should go into the settings and turn off BraviaLink. That'll solve it.

How can I stream to my TV from my phone?

Episode 1510

Dave from Hermosa Beach, CA
Google Chromecast

Dave has a mobile phone and he wants to know how he can stream to his TV from it. Leo says to get the Google Chromecast. This will allow him to pull up a video stream on his phone, and then hand it off to the Chromecast to put it on the TV. He'll need internet and Wi-Fi to make it work. If all his internet access is through his phone, then he could use a hotspot with his TV if it supports that, and then Chromecast that way. But he'll take a bandwidth hit on his phone.

Why can't I use Internet Explorer to visit Yahoo?

Episode 1510

Michael from Fountain, CO
Google Chrome

Michael is getting a message from Yahoo that he will lose access to his account if he continues to use Internet Explorer 11. Leo says that's the most recent version so that doesn't make any sense. But if Yahoo is not going to support Internet explorer anymore, then what may be happening is that Robert has compatibility view on. Michael should go into IE Tools and uncheck "use Microsoft compatibility lists." That will send a mixed message to Yahoo that he's using the wrong version.

Twitter Purges A Million Bots, Gets Punished by Wall Street

Episode 1510

Twitter login

Twitter purged over a million bots and fake accounts, and Wall Street reacted by a 20% loss in Twitter's stock value. The reason? The Social Media giant is contracting, not growing. Or, in reality, the perception of Twitter's actual active users is far less than Wall Street likes and as such, many investors sold their stock.

Read the full story at cnbc.com.

New York State Kicks Out Spectrum Cable

Episode 1510

Charter Spectrum logo

The state of New York has voted to kick cable provider Spectrum out of the state, after the ISP failed to create a high speed network in rural areas. The company will also have to pay a $3 million penalty, and continue to operate until the New York Public Service Commission finds a company to replace them. New York made a provisional approval of the merger of Spectrum and Charter Communications, but without the rural internet agreement, the state has revoked that approval and kicked them out.