Your internet connection, web sites and services.
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Mike uses Thunderbird with POP3 and wonders if he should use IMAP. He doesn't know anything about it, though. Leo says that Thunderbird is the best email client out there and Leo uses IMAP with it. POP (post office protocol) will download his email and then remove it from the servers. IMAP, by contrast, will allow him to see the email and keep copies of it on the server. This is beneficial because people use more than one computer and mobile phone.
Daniel wants to know about wireless home security cameras. He's looking for a good 5GHz camera that can be battery powered. Leo says that battery powered cameras aren't always on -- they use motion detection.
NetGear's VueZone is a good brand. 5GHz, on the other hand, isn't as good as 2.4GHz, even though it's less congested. The higher you go in frequency, the more likely the signal will bounce around and get interference. The batteries do last for a year in those cameras, though.
Johnny Jet and his wife traveled back to the US, and now his wife has a green card to stay in the US for as long as she wants. Which is important because she's going to have a baby!
Website for people who have mobility difficulties - ACComable. It's a listing of hotels, AirBnBs, canal boats, and other travel options that accomodate those with mobility issues.
Perry has his life on Yahoo and he can't find his password. He wants to reset it, but it requires a cell phone number and his cell phone doesn't work. Leo says that with this unique situation, the solution would be to write Marissa Mayer at Yahoo and ask if she can help. She'll likely assign a high level tech support person to help. But there's a good chance that he won't be able to get it unless he can remember the password.
Pauline is concerned that with Verizon buying AOL, her Yahoo Mail will go away. How can she back it up? Leo says that using POP3 mail is essentially backing up her email to her hard drive because it downloads the email directly to her computer. So it's already backed up.
Yogi wants to know about file encryption. He encrypted a file and then wanted to take the key off and put it on a USB key, but he can't find it. Leo says that the certificate is the key. If he can find the certificate, he can copy it. If he were to copy the file without the certificate, no one would be able to get to that file. The idea is that he's encrypting the file so that it can't be opened by anyone who isn't himself, and the way he can prove his identity in this case is by logging into his system. Someone would have to have both his login and the password to access that file.
Johnny Jet was recently up in Canada and while he was there, he took advantage of the weak Canadian dollar and went shopping for essentials. It's like getting 25% off.
Another travel tip - Sweden has its own telephone number which allows people to call a number and get a random Swede to talk to 24/7! Call 46771-SWEDEN. What a crazy travel tourism idea.
Scott wants to get into internet TV. Leo says he's been doing it for ten years, and it's still not as widespread. But it's gaining in popularity. In fact, most TVs sold are smart TVs that are connected to the internet and allow users to stream services like Netflix, Amazon, and Hulu. That's IPTV as well. He's heard about the TriCaster and knows that Leo uses one. With an IP camera, does it really make it more like CNN? Leo says it does. But it's dependent on bandwidth. Leo's audience is as big as it was in the days of Tech TV now.
Saying that the federal government has demanded personal data of their customers over 2500 times this year, Microsoft has sued the federal government demanding that the court rule on how the company must provide the information. According to the complaint, Microsoft is not allowed to tell their customers of the action, nor is there any expiration on the demands, effectively tying up the company forever. Microsoft is asking the court to rule and provide a level of transparency, and to act as a hedge against an overreaching government.
William has an Airport Extreme router that disconnects 3-4 times a day. Leo says that's not unusual with routers. They're basically just a dumb computer that sometimes crashes. So he'll have to unplug and reboot it. If it continues after that, it indicates that the router is starting to fail and he'll need to replace it. He can also try rebooting his modem.