Internet and Web

Your internet connection, web sites and services.

I got a warning from Google that my site was infected. What should I do?

Bill from Woodland Hills, CA

Episode 978

Billy has been getting calls from his customers saying that his website is infected. Leo says that can be a serious warning. When Google crawls websites, they make a note if a site is infected and redirect visitors to a warning message. If he's running Wordpress and doesn't keep it up to date, it can easily be breached and infected. Even plugins are vulnerable. He should be sure to have his website updated completely. He should get his site cleaned up, which may take a good SysAdmin. Once Google sees it's cleaned, it could take a few days or even weeks before they take the warning down.

Why won't my computer load comments on Yahoo News anymore?

Mike from Los Angeles, CA

Episode 978

Mike is having trouble loading comments on Yahoo News when he visits. Leo says that comments are Javascript, which may be blocked by his antivirus.
Since he has a lot of security programs running, Leo advises disabling those. He should check his browser's settings to see if Javascript is enabled. Since he can view javascript comments on other sites, that's probably not the case.

What do you think of Adobe's decision to sell subscriptions instead of software?

Mark from Scottsdale, CA

Episode 978

Mark wants to know what Leo thinks about Adobe moving to subscriptions instead of selling software. Leo says it's been obvious for awhile that Adobe would rather sell subscriptions rather than software. It's really the trend everywhere now. Leo says if enough people just bought the last version and then stopped, they'd get the message that people don't want a subscription.

How can I create multiple Apple IDs tied to one credit card?

Patrick from Los Angeles, CA

Episode 978

Patrick would like to set up everyone in the family with Apple IDs, but he can't get everyone on the same account. Leo says that according to the chatroom, he can only use three Apple IDs per credit card. So he'll have to have another credit card for the rest. One other option, according to Leo, is to go to his bank and have them generate dedicated credit card numbers that are linked to his account and can only be used with iTunes. Or, better yet, set up each ID with a separate iTunes gift card. Then fix it to where they can only be used with the gift card.

How can I get my Mac to forget a Wi-Fi network?

JD from Los Angeles, CA

Episode 978

JD has a FIOS connection, but his computer keeps auto joining his neighbor's Wi-Fi. Leo says it auto joins because JD probably joined it once manually. JD should go into the Wi-Fi settings > Network preferences, highlight the connections, select Wi-Fi, and then under "Advanced", select "forget". He can also order the connections according to his preferences.

How can I start a website for people to donate money for college?

Mike from Burbank, CA

Episode 978

There are sites that are dedicated to funding things, such as GoFundMe.com that he could try.

Mike actually already has the site created, and just wants to host a sitemap so that Google will be able to find and crawl his site faster. Leo says to look at Google's webmaster tools, which explains how Google creates their search results. He can create his site map in an XML file and then submit that to Google. Godaddy has probably already stored it somewhere for him and he just needs to provide that link to Google.

What's the best URL suffix?

Jay from Providence, NC

Episode 977

Jay wants to know which domain name suffixes to avoid. Leo warns that XXX is a bad one for anyone, save the adult industry - and even they don't want it. .COM is always the one to get, followed by .NET. Leo likes .TV, but he's not a fan of .biz or .info. The problem is that users assume a site is .com even if he would tell them it's something else. He also definitely will want to avoid hyphens.

How can I allow friends to add photos to my albums on Google+?

John from Michigan

Episode 977

John wants to be able to allow friends to add photos to his albums on Google+. Leo says he isn't sure if that can be done at the moment because Google is in transition at the moment.

One thing he can do is create a public folder on PicasaWeb. Unfortunately, that's going to end soon, which is too bad because Picasaweb is full of features that Google+ doesn't have.

Johnny Jet

Episode 977

Between now and July 31, American Airlines has a deal with Klout that anyone who has a Klout score of 55 can get into the Admiral's Club for free. That's a pretty clever partnership. Cafe Airlines is doing the same thing, but slightly lower. How do you get a higher Klout score? Johnny says you get active on Twitter, Facebook and other social media. Having an American Express Platinum Card also gets you in. What's the benefit? Johnny says there's usually great deals on drinks (even free), free wifi, driving to the plane, better accommodations, and more comfortable settings.