Internet and Web

Your internet connection, web sites and services.

What's the easiest way to find an Internet Radio Station?

Episode 1076

Steve from Canoga Park, CA
Mondo Internet Radio by Grace

Steve wants to know why it's so difficult to tune into an Internet radio station. There has to be a better way than just search and then hunt around. Why isn't there a search protocol that's common? Leo says that it only works like that if there's a central authority. But the Internet isn't like that. Googling a radio station isn't always the best because every station does it differently.

How can I monitor my daughter's web use?

Episode 1076

Esther from Santa Clarita, CA
OpenDNS

Esther would like to monitor her teenagers' activity online. Leo says that parents should have every tool they can, but one thing she can do is change her DNS settings to use OpenDNS.com. That's the "phone book" that routes web traffic to the appropriate addresses. OpenDNS has great parental filters and blocks, and a lot of schools and business use it.

How can I get rid of ads in Yahoo Mail?

Episode 1076

Stan from Irvine, CA
Yahoo! Mail

Stan says that Yahoo's ads are popping up now in his email and he can't get rid of them unless he pays for Yahoo Pro. Is there any other way he can get rid of them? Leo says that Yahoo is a free service and the price he pays is in seeing ads. If he wants to pay for Yahoo Pro, then he won't see the ads. He could also do this with a toolbar called "AdBlock," but Leo feels it's unethical to avoid the ads if he's expecting the service for free.

How do I monetize my Instagram account?

Josh from Atlanta, GA

Episode 1075

Josh wants to create an online photosite on Instagram and other avenues, but how does he do that and pay the rent? Leo says he'll have to focus on building his audience and the money will come. He should build the community first. Figure out what he loves doing and base it on that. What he is passionate about is the best place to start. Since Josh has over a half million followers on Instagram, that's a heck of a place to build on.

Could I replace my set top cable box with something else that's less expensive?

Paul from San Diego, CA

Episode 1075

Paul wants to cut the cord as he's tired of his cable bills getting higher and higher. Can he replace the set top box and save a little money? Leo says that he recently bought a TIVO that can take a "cable card." This is a card that can plug into the DVR. The cable company is supposed to support it by law, but they aren't very helpful in getting it because that set top box is a big revenue stream. So he needs to know if he can get one from his cable company. Leo says to go down to the cable store and get face to face with them about it.

Why can't I connect to the internet?

Gina from Hollywood, CA

Episode 1074

Gina tried to change her Windows account to a limited user, but now she has no internet connection. What happened? Leo says that sometimes a program won't operate properly unless it runs as an administrator. So that may cause the issue connecting to the Internet. She also has DSLExtreme and it may be that downgrading may have broken her connection to them. Leo says she should double check her connections as well. But at this point, Leo advises contacting DSLExtreme to ask them for help.

Why is Earthlink still down?

Mary from Los Angeles, CA

Episode 1074

Mary has Earthlink and for the last three days, they've been down in L.A. Leo says that's terrible! She wants to know if they've been bit by heartbleed. Leo says it's probably more serious than that. Heartbleed can be fixed with a simple server upgrade, but this sounds like a cascading failure where fixing one thing impacts more things. Leo thinks it's time to get a new ISP. DSLExtreme is good. Leo advises asking them to move Mary and request an estimate of how long it will take, because it could take several days or even weeks to make that switch.