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Aaron has had his Gmail account for 10 years. How can he backup his email to his hard drive? Leo says that any email client can do that via IMAP. Thunderbird by Mozilla is an option because it uses the standard MBX mailbox format so Aaron can access them in plain text.
Leo says the good news is Google is inexpensive for storage. It's free for 15 GB, and it's only $2 a month for 100 GB of storage. Leo likes having his email with Google because then it's all easily searchable from anywhere.
Old Geek has issues with his answering/fax machine. Leo says he can set a fax machine and an answering machine for different rings, but if he has them on one line, he won't be able to tell the difference between a fax or a voice message. Some have a pass-through for a fax and if he doesn't get the tone, it will pass the call to the voicemail machine. If he doesn't have that, then he's out in the cold.
Michael has a home based business and would like to have his search results pop up higher. Will Search Engine Optimzation help? Leo says no -- it's snake oil. And it could cause Google to penalize him by downranking him or removing him from search entirely. SEOs overpromise and under deliver.
Leo recommends following Google's tutorials at google.com/webmaster, and he will learn everything he needs to know to get better search engine results.
Rich really likes Windows 7, but he's been getting a notice asking if he wants to upgrade to Windows 10. He's not so sure if he wants to, though. Leo says he doesn't really have to. That icon is really just for signing up to reserve a copy. When it's time to install, he can always choose not to.
The US Government issued a subpoena to Reason.com for the information on six commenters on an article about the Silk Road. The article was about the judge's harsh ruling on Silk Road founder Ross Ulbricht. The government also issued a gag order that kept Reason.com from disclosing anything about the situation. Reason.com successfully had the gag order lifted with help from the US Attorney's Office.
Read the full story at Reason.com
Bob has a Microsoft account that he created using an AOL email address. He was checking his email and inadvertently got into an Outlook.com environment. He's wondering if he can back out of that without affecting his One Drive, Skype, and other Microsoft apps associated with that account. Leo says that by default, anyone with a Microsoft account, even if it's tied to another email address, has an Outlook.com account. Leo says he can just ignore that. He doesn't think there's any harm in that.
Aiden wants to know if investing in domain names is a good idea. Leo says that domain investing is just a fancy term for domain squatting. Leo doesn't think this is a legit practice. It's also risky as the ICANN can award trademarked domains to the trademark owner for free, leaving him out in the cold. Generic terms can be a risk, but he'd only need one to pay off for it to succeed.
Scott says that when using Office 365 with a mobile device, the images within the letterhead end up as attachments instead of being embedded. Leo says that inline imaging in Office365 is a convenience that Microsoft offers, but it's not a standard, and it ends up as an attachment. He can't control that. There is no fix other than to stop using images in email. The only time that an inline image is displayed is in an email reader that supports it, and he can't control what people use. Email is designed for people to use text and it's just best to stop using corporate logos in emails.