Internet and Web

Your internet connection, web sites and services.

Johnny Jet … Don't drink the water

Episode 1406

Johnny Jet says never to drink the tap water on an airplane. 1/3 often fail the standards for water safety. Always choose unopened bottles of water. Flight attendants don't drink the water. Neither should you. Carry an empty bottle of water and fill it up from the water fountain. Or freeze a bottle of water and bring it. TSA will let you bring it along.

Travel site of the week - … it's a bus you can sleep on while traveling between San Francisco and New York. It's the first moving hotel. $115 one way.

How can I improve the WiFi in my house?

Jose from Burbank, CA

Episode 1406

Jose has issues with WiFi reaching to the back bedroom in the house. He gets practically no signal at all on his phone back there either. He's told it would be a major issue to move his base station to make it better. What should he do? Leo says that it's a common problem that is largely due to congestion from everyone in the neighborhood. So the key is to get an extender. But you want one that's from the same company. And it cuts your bandwidth in half, so that's not an ideal solution.

Is Skype good for online chats?

Brian from Seal Beach, CA

Episode 1406

Brian is going to be giving a sales presentation via Skype with two different speakers out of town. Is Skype the best option for a one time group chat? Leo says that Skype would work, but he believes there's better online conferencing options out there. Go to Meeting, was a long time sponsor. There's also Zoom. And Cisco WebX. GoToMeeting also has GoToWebinar. All three offer a free trial, so sign up for all three and test them to see which works best. You'll also need a mic that plugs into your desktop PC. Like a USB headset mic.

Why and I getting a DNS Server error?

Episode 1405

Tom from North Carolina

Tom is having issues with Google's DNS server not responding. DNS is the phone book for the internet. It takes the URL and converts it to the unique IP address for that website. It will look in local memory first, then the router, and then the Internet Service Provider for the address. It can even go beyond that to the master servers that house all domain names and DNS lookups. If it can't find it, you get an error message that there's a kink in the chain. That could mean there's something broken on your PC, or even your ISP's servers.

How can I stop getting malware?

Steven from Los Angeles, CA

Episode 1404

Steven got a virus on his computer and it keeps coming back. The tech says they are getting into his computer through his IP address. Leo says that they don't know what they're talking about. He can't get it that way and if they're trying to sell him software to fix it, then he needs to find a new technician to repair his computer.

Leo suggests trying Geek Squad at Best Buy. They're a good place to start. At least it's a technician that's local, that he can visit. But at the end of the day though, his best defense is his online behavior.

Net Neutrality Day of Action Was This Week

Episode 1404


This week marked the annual Day of Action for Net Neutrality designed to lobby the FCC and Congress. Leo says that naturally, most of the broadcasters ignored or gave lip service to covering the event, because they are all tied to major internet providers who "have a dog in this hunt." Leo says that the internet needs to be treated like a utility, something that needs to be open and available to all.