Internet and Web

Your internet connection, web sites and services.

Does Antivirus Software keep PCs safe?

Episode 1389

Alan from Los Angeles, CA
Antivirus symbol

Alan wants to know if an antivirus utility is any good anymore for malware. How about on a mobile device? Leo says that all too often, an antivirus leaves people more vulnerable because most malware is a zero day exploit. Antivirus can't stop users from themselves, either. All antivirus utilities have to hook themselves into the OS at a very low level and the virus can actually use that as a door to more exploits. So at the end of the day, an antivirus really is only of limited benefit.

How can I translate a manuscript using a computer?

Jerry from Anaheim, CA

Episode 1389

Jerry just got back from a trip to Italy and his friend gave him his book manuscript that's written in Italian. How can he translate it? Leo says that no computer is going to do a translation that will sound natural — at least not yet. For now, a human will always do a better job translating in an idiomatic fashion, but it's not cheap.

Have I been bit by ransomware?

Episode 1389

Grover from California
Google Chrome

Grover has a popup that says to call Microsoft Support. Has he been bit by ransomware? Leo says no, probably not. It's a phishing attack, but it's to try and get him to call in and then they charge him and access his computer. It's Scareware, really. He can ignore it, but it keeps popping up and he has to reboot his system to get rid of it. He even replaced the hard drive, but it didn't help.

How can I get Wi-Fi while on a cruise?

Episode 1388

Don from Brielle, NJ
Royal Caribbean

Don is going on a cruise and he wants to use Wi-Fi. Is SkyRoam good? Leo says no, not for a cruise. The best and cheapest way is from the cruise line itself. It's not cheap or fast, though. Royal Caribbean has super fast internet called VOOM, but it's still expensive. He'll have to get up really early in the morning to have decent speeds.

Unless he's in a port, he should just pretend that he's disconnected from the world. Then when he's in port, he can then use an internet cafe or get a prepaid MiFi card to handle cellular.

How can we avoid data roaming while overseas?

Episode 1388

Paul from Guadalajara, Mexico
SIM Cards

Paul is going to be traveling to Great Britain and wants to know how they can use data while out of the country. Is SkyRoam a good option? Leo says that SkyRoam is an interesting pay-as-you-go option when traveling. Google Fi is another, as is a MiFi card. Pay-as-you-go is nice because Paul would pay for only what he uses. He'd also want to be sure they support high speed data.

Google I/O Announces New Products and Services

Episode 1388

Google Home

Google I/O was this week and the keynote had a bunch of new products and services. Google Home, the Amazon Echo killer, now has the ability to make unlimited phone calls anywhere for free. Should you then get rid of your home phone? Leo says no, because if the power or internet goes out, you'll have no phone for emergencies.

Find out about all of the announcements from Google I/O at techradar.com.

How can I stream using multiple cameras?

Episode 1387

Randy from Vista, CA
Blackmagic Web Presenter

Randy has a production company working on doing live streaming through Vmix software. It will see his USB laptop cameras, but not his regular cameras because they require HDMI out. Leo says that the Blackmagic WebPresenter is a new product designed to do live streaming from a variety of cameras. At $500, it's not all that expensive either. He should check out MonoPrice. They may also have a low cost converter.