HDTVs, projectors, and surround sound systems.
Derek wants to know if the QLED is as good as an OLED or Plasma. Leo says that the QLED isn't an OLED or a plasma. It's an LED LCD screen. Plasma is dead now because nobody makes them anymore and OLED is king now. If he wants something similar, then OLED is where he'll want to be. Additionally, he'll want to get 4K and HDR. It looks far better than plasma. Leo recommends checking out the 2017 Value Electronics TV Shootout.
Scott joins Leo to talk about the OLED burn-in problem that some LG phone users have been complaining about. Scott says that OLED TV makers have been using a technique called "pixel shifting" or "pixel orbiting" to combat burn-in since the pixels are subtly and constantly changing. Now phone makers are using the same technique. But it's odd because Leo says that both Samsung and Apple are using OLED screens and there haven't been many complaints. Scott says as long as you don't have the same TV image on for hours at a time, burn-in won't be an issue.
Leo got the Apple TV 4K yesterday and says it looks really good. Scott says there's some really great stuff in it and he thinks it could be a Roku killer. It's very polished and crisp. Scott says that the one problem the Apple TV 4K has is that the up conversion feature isn't the best and as such, anything you watch that isn't 4K at 60p doesn't look all that great. Apple is planning to address the problem with a TVOS firmware update 11.02 which will feature "auto switching" that will fix the up convert problem.
Jim was having an issue with a blue line on the bottom of his Vizio and they shipped out a replacement TV with professional installation to replace the TV. It was a great customer service experience. Leo says that's a fantastic thing that rarely happens these days. Margins have shrunk so drastically that we lose that kind of support service. Vizio also has a really good product, so they're standing behind it.
Scott says that there's a dreaded disease in home theater, and technology in general, called upgrade-itus. Sure, TV manufacturers come out with new models that address customer comments and wants, as well as new features, but for the basics, there's really nothing anything new this year over last. Just more whistles and bells.
Nancy has an Android phone, her kids have iPhone. Which assistant should she get, Amazon Echo or Google Home? Leo says it doesn't really matter, but for Nancy, using the Google Home would be similar to Android's voice assistant. The Echo has been out for a few years now and it's a mature system, whereas Google Home just came out not long ago. Google Home is better for facts because of its search knowledge. Amazon Echo is better for home automation. It works well with a variety of Internet of Things devices. Google Home isn't quite there yet with Internet of Things.
Tom uses his AirPods with his AppleTV and after a recent tvOS update, he has no volume. He called AppleCare and they said he shouldn't have that capability in the first place. But Tom says it worked just fine until the tvOS update. Leo says it sounds like Apple broke the connection in the update. That's terrible. It may be that he'll just have to re-pair them to the Apple TV. He should try another set of Bluetooth headphones or a speaker as well. If that works, then it should work with the AirPods since they use the same Bluetooth standard.
Peter has a Sonos wireless home theater and he's having some interference issues. Leo says that Sonos uses its own spectrum, and he can select standard WiFi instead. But chances are, he's running into plain old congestion as other home theater and Wi-Fi units are taking up the bandwidth. If he can, he should move it over to the 5GHz channel instead. He'll have to re-pair them, but it'll be worth it. It could also be an issue with Sonos' new 8.1 firmware update. Both Leo and Doctor Mom are experiencing the same thing, so there's something going on.
David has a home theater system and the speakers are already built into the house, but he needs surround speakers. Leo says he can do that and then just wire them into his home theater system. It'll be the rear surround in a 7.1 Dolby system. Or, if he doesn't want to do that, he should just go with Dolby 5.1. He'll be just fine with that. He'll need to re calibrate, too. Of course, he could go all in and do Dolby Atmos at home, too.
Zachary wants to play games and he's connected his desktop to his TV. When he tries to adjust the screen settings, however, none of the settings work. Leo says to try and change the settings before he connects the TV. The TV has a native resolution that is actually lower than the resolution on his desktop. He should check what his TV's native resolution is and then choose that setting that is as close as possible to it. He may also be in mirror mode instead of extended mode. So he should try and change that if he can.