Hardware

Laptop or desktop computers and any components within.

How do I reattach a heat sync on a computer processor?

Barbara from New Jersey

Episode 955

Barbara was upgrading the RAM on her computer and she discovered her heat sync has loosened on the processor. She knows she needs to reattach it with that heat sync glue that has to be in between it. Leo says to be sure she only uses a drop of that stuff. As for the clip, if it's lose or comes apart, it may need to be soldered back into place. She should be careful to not get solder anywhere else but where she wants it soldered. Solder isn't really strong enough to hold down a clip, though. Since her PC is 8 years old, it may be time to just upgrade.

Google Announces ChromeBook Pixel

Episode 955

Google ChromeBook Pixel

Google announced the ChromeBook Pixel, which is essentially an internet browser that relies on Google Docs. At $1300, everyone is scratching their heads. Sure, it has a retina display with touch enabled capability. USB, 5 hour battery life, an i5 Intel processor with 4GB RAM and a 32GB hard drive, with WiFi. The problem is, there's no OS and no apps. Very little storage. The original ChromeBook for $300 is a cheap alternative for education. A high end $1300 ChromeBook, in Leo's opinion, is baffling.

What should I do with my hard drive that's reporting bad sectors?

Episode 953

Dell from Paris, California
Hard Drive

Leo says that he can run CheckDisk.exe to have it run through the hard drive. When he tries this, it tells him to run a system restore. Leo says that it sounds like some of the files can't be accessed because of the errors. He should backup his data, reformat the hard drive, and reinstall.

The chatroom says to exit out of the command prompt in safe mode (reboot, shift or F8) and choose safemode with command prompt. Then, when he sees the C prompt, type "chkdsk /f /x /u" to check and repair. He could also put his Windows setup disc in and run repair.

What XBMC Android Media Streaming device would be best?

Episode 953

Edgar from Huntingon Beach, CA
Roku Box 2

So far, Edgar has been looking at the Western Digital Media Player or the GBox Midnight, which he can then use to make his HDTV into a smart TV or use with his Android Phone. Leo says that he hasn't used them, but it could work, and today's smartphones are more than up to the task with their quad core processor. Looking at reviews on Amazon, there's a high learning curve unless he's a serious techie.

How can I get FireWire to work in Windows 8?

Episode 953

David from Cambria, CA
FireWire

David upgraded to Windows 8, but he's lost his firewire connection as a result. Leo says that upgrading an old PC to Windows 8 usually isn't recommended, but it sounds like David needs to get a firewire driver from the motherboard manufacturer. There's no indication that Windows 8 doesn't support it. He just would need the driver. Leo also says that doing a clean install wiped out all the older drivers, this is one case where an upgrade may have been the better move.