Hardware

Laptop or desktop computers and any components within.

Why can't I update Windows 10?

Episode 1427

Kyle from San Pedro, CA
Windows 10 Creator's Update

Kyle is having trouble updating Windows 10 to the Spring Creator's Edition on his HP PC. HP has had problems with the Spring Creator's Update and Leo has a hunch the fall update will have similar issues. Leo says not to force the update. Microsoft will only offer the update when the machine is ready to receive it. It locks up after about 35%. Leo says to get it as a stand alone update and update it that way. He should download it directly as a file and install from a thumb drive. If that doesn't work, he can try the latest update from Microsoft with the media creation tool.

Why is my router dropping out?

Episode 1427

Perry from Ocean Beach, CA
ARRIS SURFboard SB6141 DOCSIS 3.0 Cable Modem

Perry has a NetGear C6900 modem/router and it just drops out for several seconds from time to time. Leo says that routers and cable modems do wear out over time, and if he gets a lot of drop outs, it could be time to replace it. But Perry's router is only six months old, so that shouldn't be happening. Leo says he could try updating the firmware. PadreSJ says that the NetGear Combo units start having memory issues that cause server busy errors. Perry should go into his settings to find the logs and see if he is getting errors like that.

Dick DeBartolo, The Giz Wiz

Episode 1426

Dick DeBartolo

The GeoWheel makes pedaling your bike optional by replacing your regular front wheel with a GeoOrbital. The Wheel was developed by engineers from SpaceX and Ford. The breakthrough design of the GeoOrbital wheel is an evolution of the electric bike. It is by far the most powerful in its class, affordable, and easy to use and install. There is no need to install or configure any apps - simply clip on the throttle and use it like a gas pedal. The harder you press, the faster you go. The 500W motor puts out twice the power of an Olympic cyclist. Pedal if you want, sit back if you don't.

Why does my Chromecast mirror all the time?

Episode 1426

Bill from Lousiana
Original Chromecast

Bill has the original Chromecast, but he has problems watching content on it in mirrored mode. Leo says he won't want it to mirror. He'll want it to hand off the information to the Chromecast. Then his device just becomes a remote. If he's doing it from the browser, Chromecast isn't designed for that. He should use the Chromecast button inside the apps he's using, like Netflix or YouTube. Chromecast in Chrome has been beta and it could be that it just doesn't work anymore.

Should I buy a Mac Mini?

Episode 1425

Christina from Irvine, CA
Apple iMac

Christina is thinking of buying a new Mac Mini, but she'll also need to get a monitor and keyboard. Should she do that rather than upgrade her iMac? Rich says Christina should just upgrade her iMac. It may cost her more, but she'll be better served by the larger screen size and the all-in-one design. For a few hundred dollars more, it's a better value.