Laptop or desktop computers and any components within.
Christine needs a small all-in-one printer for her tiny house. Leo says that the Epson WorkForce ET-4550 EcoTank isn't too big and has the benefit of coming with 2 years of ink. That's great for regular use. They do stick out over the edge just a little bit. Worth taking a look at. Any all-in-one which does scanning and printing will be a bit larger than a standard printer. Another option is the Epson Artisan. Canon makes a very good printer as well, with the Pixma line.
(Disclaimer: Epson is a sponsor)
Eric's mouse is taking a long time to move across his new monitor. Leo says that a higher resolution monitor means he is going across more dots. He should turn up his mouse sensitivity and select 'Acceleration' and that will make it move faster.
Joe used to run the mobile division of IBM. He lead the charge to develop the Butterfly keyboard, which opened up the keyboard to be a full sized keyboard and then close back up when you closed the laptop. It was pretty slick and became the highest selling product in IBM history. But it was really expensive and eventually dropped from sight.
David got a new modem called an ActionTek, but it doesn't work very well. Can he buy his own? Leo says he's not a fan of ActionTek. But David will need to call his provider and ask them if he can use his own modem. They will almost always say yes. For DSL modems to buy, Netgear makes a good DSL Wi-Fi router/modem. Zyxel also has good router/modems, but they're more expensive.
Richard has a friend who's Mac is running slower. Is that because her machine is getting older? Leo says maybe, but it may also be that her hard drive is getting less reliable. As the hard drive gets older, it starts to have to work harder to process data. It begins to cache data more. So replacing the hard drive, especially with an Solid State Drive, can make a world of difference in speed. Updating your OS can also help, though if it's too old, you may not upgrade to the latest (El Capitan). Leo says there's a few easy things to do like resetting your browser and clearing the cache.
Dan wants to know about a VPN. Is it good for security? Leo says absolutely. VPN stands for Virtual Private Network and it's essentially an encrypted tunnel through the Internet where your data cannot be seen by anyone sniffing around. All anyone else would see is gobbelty-gook. It's great for security if you're at an open Wi-Fi network like a coffee shop. VPNs are really popular for work, where you're working from home but want access to your work server.
Ronnie has an iMac that runs OS X Lion and he's stuck with it, according to a salesman at Apple. They said it won't run El Capitan. Leo says that the retail guy is wrong! Apple offers a free upgrade for Lion. What he may be talking about is that if he erases the hard drive, he can install the OS over the air by downloading and installing. In that case, it will download the OS that came with the Mac. But then he could upgrade for free. A ten year old Mac can upgrade to El Capitan.
Boris is looking for a good Dashcam. Leo says that most of them are all the same with different names, and they're all coming from China. But Leo says that Garmin makes the best ones. The Garmin DashCam 35 is $200. It logs GPS locations and performs well in low light. It records a continuous loop of video in high definition.
Leo says that the first ransomware appeared on the Mac last week. It was through a bittorrent program called Transmission. A bad guy hacked it and added a malware program to the installer that would encrypt the user's data. It only happened for a few hours though. Apple has also yanked the certificate of the company that tried it, updated the signatures of the malware screener on the Mac, and it's extremely unlikely that anyone else will get infected by it.