Laptop or desktop computers and any components within.

How can I back up my iTunes music?

Episode 1308

Ian from San Francisco, CA
Apple iTunes

Ian is trying to back up his iTunes folder with a flash drive, but the drive turned out to be too small. How can he tell how large his library is? Leo says to open the iTunes program and look at the bottom of the window. That will give him a general idea of how big the media folder is and how much music it contains. He can also just right click on his iTunes Media folder and select "Get Info."

Vulnerability Found in Apple's macOS and iOS

Episode 1308

MacBook Air, iPhone, iPad

Cisco has found a vulnerability similar to the Android text exploit, which could take control of your mobile phone through a text message. Leo says that Apple has released a patch to close the hole before anyone else had discovered it. This affects iOS, watchOS, macOS, and tvOS. Mavericks and Yosemite users don't have a fix yet, though, so those users should disable iMessage until they do. If you can't get past Mavericks because your desktop is too old, turn off iMessages permanently.

Dick DeBartolo, The Giz Wiz

Episode 1307

SUPERNIGHT 16.4ft 5M Waterproof Flexible 300leds Color Changing RGB SMD5050 LED Light Strip Kit with RGB 5M +24Key Remote+12V Power Supply. Here are a few of the other specs: 16 colors, 5 light patterns/16-Speeds Control in Flash / Strobe / Fade-change / RGB Smooth-change. Every 3-LEDS are cuttable without damaging the rest strips. Self-adhesive back. Long lifespan >50,000 hours. Package contents: 16.4” 5050 RGB 300 leds / IR Control Box /24 key remote control and Power Supply. …...And now back to me.

What's the best device for streaming to my TV?

Episode 1306

Stana from Green Bay, WI
Roku 4

Stana cut the cord and is going to watch TV by streaming online from now on. There's a few cable channels she wants, though. What's her best option? Leo says she could get some channels over the air by putting up an antenna if she's in the right location. Some channels offer services through stand alone apps, but she'll have to pay for them. HBO, for instance, has HBO Now, which she can subscribe to on the Apple TV and Roku. If she's already a cable subscriber, then she can use HBO Go, which enables her to watch it on cable and online. It's a bit confusing.

Dick DeBartolo, The Giz Wiz

Episode 1305

This week's gadget is the Cree LED 60w replacement LightBulb. It weighs 1 1/2 ounces. Can be put inside small fixtures, and some models are connected to the Internet so you can turn it on remotely. Only $8 a piece or 12 for $60. . They use 11.5 watts to equal a 60 watt bulb replacement. There is also a Cree Connected Soft White (2700K) LED available. Cree bulbs are only at Home Depot and on Amazon.

Cree Connected are each under $15.00 on Amazon.


How can I get rid of telemarketers?

Jerry from Pennsylvania

Episode 1305

Jerry is using a MagicJack VOiP phone. Leo says it's very affordable at $20 a year. Jerry keeps getting telemarketer calls, though. Is there something that can block that? Leo says that telemarketers are using random dialers to call numbers, or they use lists that have been sold to them. The Feds have the DoNotCall registry, but that doesn't work for telemarketers who operate outside of the country. There isn't really a device that can block incoming unsolicited calls, but Leo advises using Google Voice.

How can I take pictures from my perspective automatically while traveling?

Episode 1305

Ian from Fort Lauderdale, FL
Narrative Clip

Ian would like to record himself during the day. He was thinking of using a used Google Glass. Leo says to be careful of that because Google Glass is tied to a Google account and he may end up not being able to use it. One solution is the Narrative Clip, which will record every 30 seconds and he'd wear it around his neck. He can find it at GetNarrative.com. It has an 8MP camera and can record HD video. It costs $199.

Why is my brand new computer slowing down to a crawl?

Hal from Thousand Oaks, CA

Episode 1305

Hal bought a new HP and recently it's been running very slow. Leo says that if Hal is running third party security software, then it's likely that his antivirus is causing the slow down. Leo advises getting rid of it. Windows' own Microsoft Defender security software is good enough. He'll also find that he may have to download their uninstaller to do it.

Why do I get an error message when I turn on my computer?

Gloria from North Hollywood, CA

Episode 1305

Gloria's Acer Windows 7 computer has an error code which pops up when she turns it on. Leo says that is a known error with Acer computers that points to an issue with the BIOS. The BIOS is a chip with a small program in it that runs immediately after turning it on. If there's an error message, it sounds like it could be corrupted or damaged. It could also be causing Gloria's inability to install Windows 10.