Laptop or desktop computers and any components within.
How can Robert move from component to HDMI? Leo says that component is the last bastion of analog and he'll need a digitizing box to move to the digital signal of HDMI. But that's only half the problem. Robert may have an issue with copy protection as well with HDCP. There could also be sync issues.
Cherise is about to buy her first laptop and wants to know if she should buy the new Microsoft Surface Book laptop. Leo says while it looks great, it's still too early to tell, and it may not be the best option for Cherise since she's a Mac user. But Cherise says she's an Android user as well. Leo says that Android phones aren't really that great on either OS because they're designed to be wireless. Leo says that Android should wirelessly sync with either.
Ed is having problems with his MacBook Pro giving him an error that his cable isn't supported after updating OS X. Leo says that it would be odd that it's a software issue. It would have to be a hardware problem.
Ed is also frustrated that he has a screen reader and when an ad pops up, he has to start reading the web page all over again. Leo says that's an accessibility issue and is a very good reason to use an Ad Blocker. Sites should be made aware that they have a responsibility to make their sites accessible.
Gretchen's external hard drive has crashed, and she lost all of her data. What can she do? Leo says that she could use a service like DriveSavers to repair it, but it's not cheap. If anyone can do it, though, they can. But if they can't, it's lost. That's why Leo pushes backup. Three versions of the files, on two different formats, with one off site.
Jeff has a Windows 7 computer that's stuck in a reboot loop after updating to Windows 10. Leo says that his hard drive or Windows 10 could have crashed. Leo recommends doing a factory recovery, but he suspects there is a hardware issue.
Frederick has AT&T for his internet access. He's switching to Time Warner Cable and he's wondering if he'll get the 100 Mbps with the modem they'll be renting him. Or should he buy one himself? Leo says Time Warner will tell him what modems they support and he can then buy that. Leo recommends a DOCSIS 3 modem.
Should he get a modem/router combination unit? Leo says no. Use the router separately and daisy chain them together. He'll save a lot of money over the course of the year by just buying it himself. Leo likes the Arris modems.
Joe is looking to buy a new Apple laptop. Should he wait? Leo says that he expects a new Mac with the Intel Skylake processor to be announced within the next few months. But the news is that Skylake isn't that much more powerful than the last generation Broadwell. So if he really needs it now, there's no real need to wait.
Martin wants to put a solid state drive in his 27" iMac. Leo says that adding an SSD is a great thing to do, but it's not easy with an iMac. Leo had his engineers do it, because he needed a special suction cup to lift the glass screen off to take out the hard drive and replace it. It's doable, but it's not for the faint of heart. Leo recommends going to iFixIt.com and he can find a special step by step, along with the parts and tools required.
Microsoft had an event this week, where they announced a pair of new phones, an update to HoloLens, with a $3,000 price tag, and a new Laptop called the Surface Pro. And Leo says it looks pretty amazing. Not cheap at $3,000, but Leo says it's mighty impressive considering it's Microsoft's first effort at a laptop.
Louis had a similar issue with a corrupted USB thumb drive and he used Total Commander to fix it. The nice thing about that classic program is that it didn't give up. It kept reading it over and over to try it. That's what SpinRite does. It doesn't time out. It could take days, or even weeks, but it then worked. So that's a benefit.