Laptop or desktop computers and any components within.
Sam has a ton of pictures and he wants to know how to back them up across multiple DVDs. Leo says that burn programs like Roxio DVD creator can do this automatically. It's great for doing them all at once.
Leo says a better and more affordable way to go is just to back them up on a 2TB hard drive or thumb drive. Then Rick won't have to worry about reburning them later.
Jane wants to know if she should fix her old computer or buy a new one. Leo says that every computer is fixable, but is it worth spending the money to do so? Leo says that often repair men charge a fee to evaluate the computer because more than likely the person will decide not to fix it, and that's the only money they're going to see.
Jane says her computer has been overheating. Leo says that's a typical problem and could indicate the computer will die soon, so it's a good idea to keep her data backed up. She should make two copies and keep one off site.
Gary needs to replace his 12 year old laptop. He's been told that Dell's Celeron won't give him much these days because it's super slow. Leo says that's inaccurate. The new Celeron processor is a name that has been reused, and is based on the Haswell chip. It's light years faster than the original Celeron design.
Jeff had a Jabra stereo headset that he could disconnect one ear and just use it for his phone or reconnect it for listening to music. But he needs to replace it and can't find one. Leo says that could be a challenge. There are some that can pop the ear out, but to disconnect one ear may not be available anymore.
Apple's invitations for the September 9th event have gone out, and it could hint at a huge product rollout. The event, which returns to the Flint Center in San Francisco, also includes a custom built, large structure, which Leo says will be a demo area. Leo says the conventional wisdom is that Apple is moving to a 5.5" iPhone 6, along with a 4.7" version. But there's also talk that Apple will finally reveal the iWatch.
Tina is a software instructor and her Dell Laptop is dying. So she bought an Asus 10" laptop and now her Asus is being recalled. She's returning that and now she's got no backup laptop to do her job. She's looking for something small that she can use.
Leo says that an ultrabook is ideal for Tina. It's thin and light, and has a decent sized 13" screen. It's also great on battery life. Tina's budget is $500, so Leo advises Lenovo's business class laptops.
Charles has a Philips Hue lighting system that randomly turns blue. Leo says that when the power goes out, the Hues come on at full brightness when it returns. So it could be a bug like that. Leo advises contacting support through the website. Meanwhile, if Charles can just reset it to the normal color, then at least that is good. The chatroom also says to make sure the bulb has the latest firmware, and he should check his alarm settings.
EyeDoc Mark's daughter is going to University and he wants to know whether or not she'll need a printer. Leo says that she doesn't really need to bring a printer because Universities provide them, but she may need to pay for each page. That's why Mark is thinking about buying her one for herself. Leo advises getting a laser printer. They're cheaper to use per page and the printer toner lasts a lot longer. A good black and white printer will cover most of her needs. If she needs color, then she can use the printers at the school and pay for it.
Dickie D comes with a new gadget called the Total Eclipse sleep mask. What's unique about it is that the mask has a white board on the front where you can leave messages on the front of the sleep mask, like saying when to wake you. other features include comfort foam that conforms and contours to your face for a perfect fit, eye cutouts to eliminate pressure on eyes, and a fully adjustable elastic strap with integrated earplug storage. Comes with airplugs. $24.95 on Amazon.
Bruce has an 80GB iPod classic. The iPod died and he's pulled the drive out of it and put it in a drive adapter for minidrives. He plugged it into his USB port to try and get the music off it. Leo says that if he can see the drive, he should be able to get to it. But Bruce says that while it's in the drive manager, it says "no volume found."