Laptop or desktop computers and any components within.
Bill's hard drives keep disappearing from his computer. After he reboots, it'll say "fixing disk," and will be there for about 10 minutes before it disappears again. His SSD boot drive works fine, though. Leo says there are a lot of things it could be including hardware and cabling. He should go and look to see how its setup in BIOS. It should be something wrong with AHCI or a driver issue. Since he built the computer himself, there's no one he can call for help. Then again, the support from the major companies isn't helpful anyway.
Jay wants to test his HDMI signal strength because he can't use his Mac with his TV. Monoprice has an HDMI tester. Leo thinks it's more likely a cable compatibility issue, though. He'll need to have the most recent HDMI spec and if his Mac is too old, that could be the issue. Apple doesn't want to really support copy protection issues.
Sam says it's time to get a new computer, and wants to know if he can bring along his old hard drive and put it in. His hard drive is pretty new, so can he swap one hard drive out and plug another in and start it up and get working? Leo says that would be nice, but it doesn't work that way. The Windows OS will look for the motherboards and chipsets and if it doesn't find that, it will have issues.
Mike is having an issue where Windows is just flickering. All he can do is shut down and reboot. It could be a bad update, so Leo recommends downloading a clean build of Windows 10 from Micorosoft with the Media Creator Tool. It will build him a key that he can put on USB and then wipe his hard drive and start over. That could fix it. If it doesn't, his computer may not be compatible and he may need to install Windows 8 instead. If that doesn't fix it, then there's a hardware issue. But a clean install should solve the problem.
Donovan recently received an iMac from 2006 and just got it upgraded to OS X Lion. He would like to mirror his MacBook Pro so he doesn't have to pull it out all the time. Donovan should check out EveryMac.com and it will tell him the most recent version of the OS that his Mac will support. But OS X uses VNC to do it.
Audry has an old HP desktop running Windows 7, but after a power outage, her computer won't turn on. She even had a surge protector. Leo says that even the best surge protectors won't protect against huge power surges. But it may also be that when the power came back on, it jumped across the surge protector in a rush. It could also be that the power supply shorted out. Leo recommends replacing it. A surge protector also has a fuse and if the fuse popped, then nothing will work until she pops them in. Leo suspects the power supply just blew out.
Dick is here with EKUSA Not a Lock. Not a Lock is a theft deterrant device that looks like a padlock, but it really isn't. It snaps in place like a lock and looks like it's been locked, but with a sharp pull down, it opens. $14.99
While traveling, Dick was on United and he was told that he had to download the United App in order to enjoy in flight entertainment. That seems to be the trend here because by removing the entertainment systems on airplanes, they can save a ton of weight. And most people use mobile devices on the flight anyway.
Christine uses a Chromebook, but her son is getting ready for college and she wants to know what to get him. He's still into Minecraft. Leo says that any laptop will be great for Minecraft. Her budget is $600.
Russell has been "banned" by HP from being able to buy a computer anymore because he complained about a broken computer they had sent him. Leo says that the PCs from HP have improved since 5 years ago. The ban is still in place, though. Leo says he's never heard of that before. It's odd, but he should just take his business elsewhere! Leo says that Dell is very good. The customer service has fallen since prices have dropped, but the computers are still very good. He should want to get a higher end model.
Peter wants to get his mother an Amazon Echo. Will she like it? Leo says he recently gave his in laws an Echo and they love it. But he'll want to set it up right and teach them how to use it with the right verbiage, etc. It's great for reading books to them, playing music, the works. It also has a bunch of skills that he can install to do custom features.