Laptop or desktop computers and any components within.
James has noticed his computer is running slower. Leo says that the first presumption is malware, but it could also be a hardware issue like hard drive problems. A hard drive gets flakey and can't read a sector readily, it can slow down your computer. Java can also cause the issue and you don't need it for most issues, so Leo suggests disabling it, especially in your browser. And Leo suggests turning on automatic updates.
Neil built a gaming machine and he admittedly overbuilt it. So he's wondering if he should downscale to a laptop. Leo says that the ongoing trend is smaller and portable. And that's why even laptops are starting to plateau in sales as people look to tablets.
But if Neil wants to build a laptop, he can't because that just isn't available. But a good option is the Asus Transformer Laptop/Tablet. It converts to either with a detachable keyboard. And the latest version runs the Haswell chip for longer battery life. But it isn't cheap.
Happy Birthday to the Giz Wiz today! He's celebrating with the Honeywell Wi-Fi Smart Thermostat with Voice Control. What's cool about it is that you can tell it that you're cold or hot and it will adjust the temperature. Or you can get more precise and tell it what temperature you want it to go up or down to. You can control it over the Internet via their Android and iOS app. It also learns from you how you feel.
David is a filmmaker and he was setting up RAID to his workstation, but all the information has been lost during a repair. Leo says it's often the case that the IT guy will wipe the drive when repairing the computer. The RAID was rebuilt and the data has been lost. He was wondering if he could do data recovery to get the data back. Leo says it's possible, but it could cost thousands of dollars.
Brandon has an older iPod Touch and can't update the OS. Leo says that iOS 7 probably isn't compatible for iOS 7. The only iPod Touch that's compatible is the fifth generation touch. That's not really a big deal unless the apps he uses need iOS 7 to run.
John wants to know how to properly take care of his batteries. There's a huge variety of advice about Lithium-ion batteries, but Leo says there's just a few things to keep in mind for extending the life of a battery. First, keep it charged. A Lithium-ion battery has about 500 recharge cycles in it. By keeping it charged and plugged in more often, it won't discharge and use up a cycle. He doesn't have to worry about overcharging either, because there's circuitry that prevents it from charging once it's fully charged. Secondly, if he's storing it long-term, he should keep it at 50% capacity.
Paul's PC runs Vista and today he booted up and got nothing but a pattern on his screen. Leo says it sounds like either a bad video driver or a failing video card. Leo advises going into safe mode, reinstalling the video driver and reboot. If it comes back, then he's solved the problem. If not, then he should look into replacing the video card.
Dickie D is back with the SanDisk Connect Wireless Flash Drive. It allows you to store and access your music, videos, photos, and documents wirelessly on multiple devices. It even creates its own hotspot. It has an 150-foot range, too. It has four hours of continuous streaming on a single charge, and can connect to up to eight devices simultaneously. However, it can only stream video to three devices at the same time using the SanDisk Connect Drive App.
Alan has an older dual core PC and he's maxed it to 4GB of RAM. Is it worth going to 64 bit to get access to all 4GB of memory? Leo says that the advantage to 64 bit operating systems is having that larger amount of addressable memory. Frankly, it won't make a huge bit of difference if he's not able to add more memory. The next time he installs, it wouldn't hurt to go 64bit. He doesn't need to go out of his way to do this, though.
Karen runs a business and she needs a new phone system that will work with a virtual team. She had a bad experience with Vonage. Leo says that Vonage wasn't really equipped to handle both cellphones and landline calls. Here's a few good VOiP options: