Laptop or desktop computers and any components within.
Michele has an old OkiData laser printer. After updating to Windows 10, she's having trouble using it. She has to constantly reinstall the drivers for it to work. It's as if the computer forgets the drivers. Now, all she can print is a test page. Leo says that the test page is generated by the printer, not the computer, which is why she can print it. So there's clearly a communications issue. It may be a problem with how she's installing it. She shouldn't plug in the printer first. Instead, she should install the drivers first.
An article at MacRumors says that "constant negativity" from pros over the TouchBar on the MacBook Pro, as well as complaints on the Mac Pro tower prompted Apple to rethink the design of the pro Mac platform. But let's be real here. They're not planning to release it until at least 2019.
Joanne is looking at getting a new MacBook Pro, but it's missing all the ports she needs. Leo says the trend is towards a Type-C connector that can be used for everything from power to monitor connections. So Macs can have fewer ports. She'll end up spending money on dongles to connect her older technology. That will be a brief inconvenience. Her card reader will work faster as well as any Thunderbolt connections.
Steve is looking to buy a refurbished Yamaha receiver. Leo says that refurbished devices are best bought from the original manufacturer. That way he can still get a warranty to go with it. All too often, they are brand new devices that were returned, and as such, can't be resold as new. So they're sold as refurbished instead. If he's looking for a great deal, refurbished is the way to go. He should just make sure to get it from the original manufacturer.
David has an old PC and he needs to get Windows XP for it. Can he still buy it? Leo says not in regular stores. He could find it on eBay, but he would need to make sure it's an official copy of XP. He'll have to be sure it has a hologram on it, serial number, etc.
Scott is a long haul trucker and he wants a printer for his cab. He has heard that the constant jarring and jiggling while driving on the road will turn the ink into gel. Is that true? Leo isn't sure, but an inexpensive laser printer would work better because it uses a powdered toner that is placed on with static electricity and heat. So the vibration wouldn't likely affect printing.
Microsoft Announced their new Scorpio Game Console, which will be faster, stronger, more powerful, and vapor cooled! It will be capable of over a trillion floating point operations per second. It has a graphics processing unit with 40 units clocked at 1.1Ghz. It has an 8-core processor. 12GB of DDR5 RAM with 8GB for games, and 4GB for background processes. Leo says it's more powerful than any computer you've likely had in the house. Microsoft is promising 4K, but have stopped short of saying it will play at 60fps.
Nathan is wondering where he can get AirPods. Leo says that AirPods were delayed for a few months, and even now, they are hard to find because Apple isn't up to speed in making them as fast as they need to. The challenge is the new W1 chip. He can get a pair of Beats, though, which uses similar technology.
George bought a laptop from someone online and there's a problem with it, and he can't set it up. He bought it on eBay. Leo says it's likely that George doesn't have much recourse here. He simply can't trust that the laptop is safe.
Leo recommends immediately wiping the hard drive and reinstalling Windows. He can't even trust the recovery partition, either. Chances are, reinstalling from the recovery partition will be fine, but he'll never really know for sure. He should completely wipe the drive. eBay should protect him though, and Leo would advise returning it.
Bob wants to buy a Synology NAS and discovered that it doesn't come with hard drives. Leo says that's correct. That way he can put in the right hard drive for his needs. If he's going to stream a lot of video, he'll want a faster hard drive. It isn't a cheap NAS.