Laptop or desktop computers and any components within.
Ted called in to address Elizabeth's iMac reboot issue. He says that Apple has made a change to the OS and it causes reboots because the RAM is third party. The thinking is that over time, the iMac will "kernal fault" due to a change in the voltage of the RAM.
Elizabeth is having an issue with her Apple iMac rebooting randomly. Leo says that overheating may be the culprit. Computers will shut down or reboot when it overheats. But if it happens when she's doing nothing, then overheating is unlikely. A buggy operating system may cause it if a process is running away. It could also be a power issue in her home. Power can be "dirty" and that could be causing it. Using an uninterruptible power supply (UPS) could prevent low power and power surges. The electrical cord being frayed and loose could cause this too. It may also be a failing power supply.
Steve is ripping all his DVDs and putting him on his network so he can stream them via Roku. He's worried with all the DVDs he's ripping, that he'll wear out his computer. Leo says use does wear down the parts, but not as fast as he might be worried about. It should work fine for Steve's purposes.
Matthew wants to take paper notes with handwriting recognition and he wants to know if the Surface Pro will suffice. Leo says that the Surface Pro is fantastic. It's a tablet with an attachable keyboard (he should get the type version). It comes with a stylus. He can use OneNote to do it as it's tightly integrated.
Audi wants to get a mechanical keyboard for his computer. Leo says that the early days of PCs had physical clicking keyboards. It helped with ergonomics, and some think they're more accurate to type on. Not very many people use them anymore. Cherry makes them. He can also check out KeyboardCo.com for more. Leo got his from DasKeyboard.com. Razer also makes them for gaming rigs.
Ariel has been using a Windows laptop for school, but is interested in using Linux on it. When he put it on his laptop, the battery life got worse, though. Leo says to use the Linux TLP battery life monitor. When he installs it, the defaults will help, but he can also configure it.
In this election season, Leo says that touch screen voting machines are simply a bad idea. Technology can be a great thing, but not everything needs to be high tech. Voting machines need to be highly secure, must be constantly calibrated, and are ripe for hacking. Just because we can do it, doesn't mean we should, and voting machines are a great example of that. By keeping paper ballots, there's also a paper trail, so it's harder for someone to falsify them.
Jean doesn't have a cell phone and she's decided to move from a landline to VOIP with Ooma. She doesn't know how to set it up, though. Leo says as long as she has internet access, it should work fine. When she connected it to her modem, everything shut down. Leo says she should keep her landline for emergencies because VOIP doesn't have 911 service. So she should keep the least expensive landline called "lifeline service." During a power outage, it will still work.
Diane has decided to cut the cable, but she doesn't know where to go from there. Which streaming box should she get? Leo says that there isn't an all-in-one solution for everything she'll want. If she buys through iTunes, then she'll want Apple TV. If she's on Amazon, then maybe the Fire, or the Roku. But if she has to choose one over all the others, Leo says Roku is the best. It's affordable and has the broadest variety of content.
Justin is back and he's trying to decide which Windows computer to get. He's looking at the Dell XPS 13 and the Sony Vaio 13. Leo is a fan of Dell, has several of the XPS 13s, and they're very reliable and has a gorgeous bezel-less display. The only downside is that the camera is placed on the bottom of the screen, not the top because of that design. If Justin does a lot of video conferencing, he'll have to keep that in mind.