Hardware

How can I wipe my hard drive completely?

Josh from Denver, CO

Episode 1347

Josh has an old HP Stream and he wants to sell it. Leo says it was a nice laptop for its day. How can he wipe his data without having to reinstall the OS? Leo says that Windows does offer recovery tools that will wipe the drive and reset it to a factory state, but it really won't completely get rid of his data. In order to really be sure, he'll need to overwrite the drive several times. Leo advises Darik's Boot and Nuke or DBAN. It'll not only format the drive, but it will overwrite it several times with 1s and 0s to military spec.

How can I print from my tablet with an old printer?

Episode 1347

Rich from Scranton, PA
Lantronix xPrintServer

Rich wants to know how he can print from his tablet to his old printer. It's not wireless. Leo says he can get a print server which will convert any printer to a wireless one. The Lantronix XPrintServer is a good option. But for that price, he can just get a new printer. It'll also allow him to connect his computer wirelessly to the internet.

Michigan Passes First Autonomous Car Laws

Episode 1347

Autonomous Car

Michigan became the first state in the union to pass laws that would pave the way for autonomous self driving cars. But in doing so, they made it only legal for auto manufacturers to do so. Leo says that no driver will be required and that Google and other companies pushing for the laws applauded the move even though they can't create them just yet. But Leo suspects there's a loop hole in there somewhere. Next comes Florida.

How can I get Dell to replace my hard drive?

Vicki from Rialto, CA

Episode 1346

Vickie's daughter had a computer and the hard drive died a month after the warranty expired. What can she do? Leo says to write Michael Dell and ask for him to address it. Leo says that the hard drive for it is under $100 and it could be replaced depending on its design. She should find out what it would cost to have them install it.

The chatroom says that the Geek Squad at Best Buy will charge $50 to install it. She doesn't have the Windows 10 disc, though. Leo says she can download it from Microsoft since that computer has already been authorized to use Windows 10.

Why won't my TV remote work anymore?

Episode 1346

Hutch from Irvine, CA
Peel Remote

Hutch has a really old TV and he's hooked up an antenna to it with a digital tuner. He's tried connecting his phone to it with the Peel remote system because it has a remote app, but now all he gets is snow. Leo says that it worked once and it sounds like it's forgotten what the remote code is. It could have changed the source or that it sent a code that won't allow him to access TV channels. Leo says the problem is in the setup.

Why is my computer running so slow when it's booting up?

Sue from San Diego, CA

Episode 1346

Sue got a new Alienware computer that has been maxed out in memory. She uses it for CAD. She transferred all her data and settings with Laplink PC Mover. Leo says that is an ancient way to do it. Sue says now it has something called Commodo Internet Security on it now. Leo says that is a horrible program and she should get rid of it immediately. BleepingComputer.com has instructions on how to do that.

How can I get internet on my RV?

Episode 1346

Ron from South Dakota
KarmaGo

Ron has an RV and wants to know how to get satellite internet for it. Leo says he can get a disk that fits on his RV, but it's not the greatest and he'll always have to reposition it. Leo says that 4G/LTE is a better option. Every carriers sell MiFi cards that will enable him to connect up to 5 devices to it and have access to the internet.

Another option is the KarmaGo. It's pay as you go and Leo uses it when he travels. It's about $10 a GB. Ron should also check with his carrier.

What computer should I give my grandson?

Episode 1346

Paul from San Diego, CA
Piper Computer Kit

Paul is looking to buy a PC for his grandson who needs it for school and who's into Minecraft. Can a Chromebook work for that? Leo says that a Chromebook is great for students, and he can use many apps online. But since he needs to use specific applications and is into gaming, he'll need a PC. Leo likes Dell and Lenovo. Getting one with a touch screen is a good idea, but that's going to get pricey. Black Friday sales are still going on, though. Acer is a good low cost, high quality laptop. He should Avoid HP.

White House Releases Augmented Reality App

Episode 1346

1600 app

The White House has released an augmented reality app. The app called "1600" allows anyone with a smartphone or tablet and a $1 bill to take a tour of 1600 Pennsylvania Avenue. Leo believes it's far more useful than virtual reality.

Microsoft is the first to leverage augmented reality with HoloLens. It's currently $3,000, but that should get cheaper soon. Leo says he wouldn't be surprised to see if plummet in price by next year.