Laptop or desktop computers and any components within.
Lisa get a new Dell computer with a 256GB SSD and a 2TB hard drive. Lately, it's been slowing down and she discovered that all the data has been written to the SSD and not the hard drive. Leo says that Lisa should make her spinning drive the "D" drive and then direct Windows to put all her data onto that D drive. She can move all her data over to it and then remove it from her C drive.
She'll need to right-click on my documents, click on "properties," then "location," then tell Windows where she wants the data to go. In this case, that will be the "D" drive.
Micheline keeps getting Microsoft's message saying that she's not backing up her hard drive, even though she has Carbonite. Leo says that's because Windows doesn't understand Carbonite, so she can go into the security settings of Windows by clicking on the flag in the system tray, and disable the warning.
Howard's iMac goes to sleep overnight and he can't wake it up unless he resets the computer. Leo says that he should try to reset the PRAM. If that doesn't work, another thing that Howard can do is update to Mavericks. He might want to wait on that because it has trouble with a few things like Apple Mail. He should also check the Energy Saver preferences. Leo says it's a pretty common problem.
Dickie D is back with the SnakeLight ... celebrating it's 20th anniversary, the Black & Decker Snake Light has had great success because of it's flexible, wrap around design. The current model is rechargable and uses LED Lights. Runs for up to 5 hours between charges, and the charge will hold for up to 18 months.
Anne needs to get a new laptop and her budget is $250. She's seen a Toshiba with a "celeron" processor. Isn't that really old? Leo says that Celeron is back, though for reasons that Leo cannot imagine. But for the price, it's probably a good deal at $229. You also may want to check out the Google Chromebook.
Dennis has a Toshiba Satellite that died a month after the warranty. But he says it's likely due to a virus because it seems that the keyboard has been compromised and all the keys are scrambled when he types. Leo says that it's probably not a virus, It could be a stuck key or a short circuit. Leo says to make sure the keyboard profile hasn't changed. See if another keyboard profile will work. Using a restore point could undo it. Also check out sticky keys in accessibility options.
Michael is getting a buzzing noise from his speakers after a computer crash. Leo says that's very common and it's most commonly due to a power supply failure. Could it be the hard drive? Leo says not likely. Maybe a motherboard issue or a RAM issue. Leo says it could also be an overheating issue and a good cleaning could help.
Al has an LG Tone+ headphones and it annoys him that the latex band lays on his neck. Leo says that Crokies may work for it, but it will likely be a DIY solution. There are bluetooth earbuds, but Leo says that they don't really work well.
James' wife needs a new iMac for her doctorate and James wants to know if they should outfit it with a Fusion Drive or not. Leo says that the Fusion Drive is a little faster, but if they don't need a ton of storage, they should skip it and get it with an SSD instead. They are a lot faster. In fact, they are often faster than the bus! Also, Fusion drives have trouble dual booting into Windows with Boot Camp because Windows doesn't understand what to do with the Fusion Drive.