Hardware

Laptop or desktop computers and any components within.

How can I update my Nexus 6?

Episode 1371

Mike from St. Cloud, MN
Google Nexus 6

Mike has a Google Nexus 6 that isn't updating. He's tried to get Nougat on it, but it won't update. Leo says that the Nexus 6 may not be getting updates anymore, especially through Verizon. Leo says he may have to root the phone to get it updated. Google didn't offer a major update to the Nexus 6, and the security update for March was pulled because it broke Android Pay. They do plan to update to version 7 soon.

Will my new computer use my old hard drives?

Episode 1371

Dave from West Michigan
Synology DS216J NAS DiskStation on Amazon

Dave wants to know if his old RAID hard drives can be read by his computer. Leo says it depends. If mirrored, maybe. They're identical. But maybe not. He shouldn't make any assumptions. Dave should copy the data off it and then he can take each of them and put them in their own enclosed drives, or use a new array like Synology. Synology also does a disk check periodically to keep it healthy. When he puts them in, they'll check the hard drives as they are building the raid.

How can I get my laptop to turn back on?

Episode 1370

Anna from California
Sony Vaio laptop

Anna has an old Sony Vaio laptop that won't turn on anymore. Leo says that the battery may have finally died. Her laptop is pretty old and the battery may not be able to keep a charge. She should try taking the battery out and see if the laptop will turn on with the AC adapter. If it can't, she may need to get a new battery for it. They're about $90. That's a lot to spend on an old machine, though.

Why won't my laptop run off my AC adapter?

Dana from Georgia

Episode 1370

Dana is vision impaired and he's excited that Windows new Holographic edition will have a talking installer. Ctrl + Windows + Enter will enable the narrator.

He also has an Acer computer with 500GB hard drive. After ejecting the hard drive, the computer shut down and wouldn't turn back on. Why didn't it work with the AC adapter? Leo says that if he has a bad battery, most laptops won't work even if it is plugged in. It may be part of a power conditioning system.

Is there a portable video projector?

Karen from Pomona, CA

Episode 1369

Karen is a teacher who travels from school to school and wants to know if there's a portable projector? Leo says what she's looking for a pico projector. The wireless connection solution may vary depending on support. They're usually DLNA format. Go to ProjectorCentral.com. Search for pico projectors. Motorola's Moto Z has an add on mod for a projector that attaches to the back of the phone.

How can I update from Snow Leopard to El Capitan?

David from California

Episode 1369

David's 2010 MacBook Pro has OS X 10.6.8 and some sites don't support older versions of Safari on Snow Leopard. Leo says that David may need to upgrade his OS. But the question is, can he? The latest update says you can't update to Sierra unless he has 10.7 or later. So he needs Lion. He can't upgrade straight to the latest version. So search the app store for OS X Lion. Here's where - https://itunes.apple.com/us/app/os-x-el-capitan/id1147835434?mt=12.

Why does my Mac Pro take so long to boot up?

Dale from Santa Monica, CA

Episode 1369

Dale is having issues with his old Mac Pro tower. He got a new Ben Q monitor and he has an intermittent problem where the boot up takes a long time before getting to the login page. Leo says that when you power up a computer, it has what's called a Power On Self Test (POST). Leo says it could be a monitor thing. A faulty cable or loose connection could cause it. Sometimes a USB device can hold you up. So try unplugging all your USB devices and see if it makes it faster. If so, then you have a flakey USB cable or device.