Hardware

Laptop or desktop computers and any components within.

Why don't my AirPods work with the Apple TV?

Episode 1433

Tom from New Hampshire
AirPods

Tom uses his AirPods with his AppleTV and after a recent tvOS update, he has no volume. He called AppleCare and they said he shouldn't have that capability in the first place. But Tom says it worked just fine until the tvOS update. Leo says it sounds like Apple broke the connection in the update. That's terrible. It may be that he'll just have to re-pair them to the Apple TV. He should try another set of Bluetooth headphones or a speaker as well. If that works, then it should work with the AirPods since they use the same Bluetooth standard.

Where are all the tablet apps for the Microsoft Surface Pro?

Episode 1433

Bret from Temecula, CA
Microsoft Surface Pro

Bret recently bought the Microsoft Surface Pro, which he hopes will replace his laptop. But he's found that on the tablet side of the equation, he doesn't see many apps at all, especially Words with Friends. Leo says that's not exactly accurate. There may be few apps in the Windows Store, but he can get Windows apps all over the place. However, the apps he's used may not have made a Surface app yet. Will Bluestacks work for running Android apps? Leo says that's the idea, but it doesn't really work.

Why is my cable internet modem so slow?

Episode 1433

Brad from San Clemente, CA
ARRIS SURFboard SB6141 DOCSIS 3.0 Cable Modem

Brad is getting a new modem with his cable internet provider. Leo suggests buying his own DOCSIS 3 modem. Leo likes the Arris Surfboard. He'll save $10 a month in modem rental fees and it'll make his internet run much faster. He should go to his cable internet provider's website and see what new routers they support. Leo also says he'll need to demand they put him on the DOCSIS 3 switch. If he's been given a new modem, but he's on the same old lane, he's not going to get any faster than he was before.

Dick DeBartolo, The Giz Wiz

Episode 1432

Dick DeBartolo

With Halloween coming, Dickie D's fun toy this week is a Piggyback or "Ride On" costumes. It gives the illusion of an elf giving you a piggyback ride! Or riding on the back of a T-Rex! The costume tricks your vision so that those who encounter the wearer will think that they are actually sitting on the shoulders of something else. But of course it's all you wearing the costume, with your legs in the pants and phony legs hanging down that look like they're yours! Priced about $40 and up. Amazon features lots of other “piggyback ride on” costumes too,.

How can I control my mp3s in the car?

Episode 1432

John from Oxnard, CA
Apple-CarPlay by Sam Churchill

John has a new car and it doesn't have a CD player. It has a USB plug instead, but the music just jumps all around. Leo says that most car makers expect you to keep your music organized and play it from the phone. John's Corvette uses Apple CarPlay so his iPhone will interface with it really easily and he can play all his music via the iOS Music app. He can just tell it to play an album and it will play it. Or he can even tell it to play with no pauses between tracks, shuffle, create playlists, genre, and more. It's wide open in terms of options.

How can I connect my desktop to my TV?

Episode 1432

Zachary from Victorville, CA
Samsung Smart View

Zachary wants to play games and he's connected his desktop to his TV. When he tries to adjust the screen settings, however, none of the settings work. Leo says to try and change the settings before he connects the TV. The TV has a native resolution that is actually lower than the resolution on his desktop. He should check what his TV's native resolution is and then choose that setting that is as close as possible to it. He may also be in mirror mode instead of extended mode. So he should try and change that if he can.

How can I connect my Sonos to the Amazon Echo?

Episode 1432

Doctor Mom from New York
Sonos Play:1

Doctor Mom has managed to add her Sonos to the Amazon Echo by installing the Sonos Skill and letting it discover them in the devices section. It does have limitations, though. It can't play Spotify or Audible. The Echo will also immediately turn off all the speakers when it wakes up. The Sonos skill isn't really ready for prime time just yet. That's why she recommends getting the Vaux External Speaker for the Echo Dot, because you can drop the Dot right into it.

Why can't I stream with my iPad anymore?

Episode 1431

Victor from Carlsbad, CA
Apple iPad

Victor's iPad has stopped working for streaming. It says the audio stream isn't available. Leo says that his old iPad has an OS that may not support the current standard anymore. iHeartRadio was probably updated and it simply no longer will work with it. What can he do with it? Leo says that's the sad part about planned obsolescence. Technology that is perfectly good, but times have passed them by. Leo doesn't like it either.