Laptop or desktop computers and any components within.
Dave is going to get a 13" MacBook Pro with Retina display, and is wondering how much RAM he will need. Leo says that 4GB is just fine with the base models. If he wants to spend another $100, he can double the RAM, but it's not necessary. He could put that towards an SSD.
Carl is sick and tired of his old laptop because it's too slow for video editing, and is thinking about getting an AlienWare laptop.
Leo says that AlienWare is owned by Dell. They run really well, are well made, and use superior components, but they aren't cheap. They tend to be heavy, too. They are aimed primarily at gaming, but will work just fine for video editing.
Jennifer has an HP laptop and the screen is broken. She could just use an external monitor, but she wonders if she can replace the screen herself. Leo says she might be able to. He advises going to iFixIt.com. However, being a 4 year old computer, it may just be cheaper in the long run to get a new Windows 8 laptop. Since Jennifer has done it before, it may be easy for her to fix.
Vivian is going back to school to study graphic design and wants to know if she needs a high end Mac. Leo says that graphics are the important thing and the Iris Pro in the 13" MacBook Pro is a good option, and it will also allow her to use a Mac Cinema Display with it.
Dickie D got hit by a surge that fried out his computer power supply and monitor. He even had a surge protector which did nothing. Leo says that surge protectors often benefit because they have insurance to cover when it does happen. Fortunately, he has "a guy" that could come by and replace his power supply.
Scott has heard that Chromebooks are being recalled. Leo says that the recall is applicable to the HP Chromebook, and it has to do with a potentially faulty power supply. So, just to be safe, HP is recalling them. This stuff happens and often it's just a precaution. Leo says that if he's going to get another one, avoid the Google brand because they are more expensive. The Acer and Samsung Chromebooks are a good deal.
Lisa get a new Dell computer with a 256GB SSD and a 2TB hard drive. Lately, it's been slowing down and she discovered that all the data has been written to the SSD and not the hard drive. Leo says that Lisa should make her spinning drive the "D" drive and then direct Windows to put all her data onto that D drive. She can move all her data over to it and then remove it from her C drive.
She'll need to right-click on my documents, click on "properties," then "location," then tell Windows where she wants the data to go. In this case, that will be the "D" drive.
Micheline keeps getting Microsoft's message saying that she's not backing up her hard drive, even though she has Carbonite. Leo says that's because Windows doesn't understand Carbonite, so she can go into the security settings of Windows by clicking on the flag in the system tray, and disable the warning.
Howard's iMac goes to sleep overnight and he can't wake it up unless he resets the computer. Leo says that he should try to reset the PRAM. If that doesn't work, another thing that Howard can do is update to Mavericks. He might want to wait on that because it has trouble with a few things like Apple Mail. He should also check the Energy Saver preferences. Leo says it's a pretty common problem.