Laptop or desktop computers and any components within.
Jeremy switched carriers to Time Warner and now his wireless printer doesn't work right. It'll print fine and then later, the connection drops and he has to re-enter it. Leo says the latest drivers from the printer manufacturer should fix it. He had that issue and updating the drivers from the manufacturer fixed it.
Christian bought a Logitech Harmony remote and it doesn't detect an auto off sequence. Scott says that the Harmony remotes have a help button which can try and figure out what went wrong and troubleshoot the problem. But the auto off may be an issue in the TV settings and not the remote. Scott says that a Universal Remote Control is far more programmable and flexible. So that may be a better solution.
Richard has looked at the Vizio Reference Series and the LG 65" OLED. How do they compare? For absolute picture quality, Scott says that the OLED wins, but both produce a gorgeous picture. The Vizio Reference series used LED backlighting with Quantum dots that has an amazingly wide color gamut and it's the first to use Dolby Vision dynamic range. OLEDs have a benefit though that over time the image won't degrade. Can the LG mount a sound bar with it? Scott doesn't know, but the Vizio comes with a sound bar built in.
Marsha is looking for a great bluetooth speaker. Scott has been looking at the BenQ Electrostatic Speaker of late and it's pretty cool. The low frequencies are handled by the main body, but the swing out speakers handle the electrostatic design. They're about $300.
Gary is an AT&T UVerse user. Can he buy his own modem? Leo says no. UVerse uses their own modem because of the TV interface. But he could use a standalone Wi-Fi router. He can connect it via Ethernet and it'll give it access. Leo uses a TriBand AC3200 from Asus. It's the fastest he's ever used. He should also check out the Archer C7 from TP-Link.
VJ has an Epson printer/scanner and he can't connect to his Windows 10 laptop even though he has the latest drivers. Leo says that upgrades do break connectivity sometimes and it could be that VJ installed the 32 bit drivers instead of the 64 bit drivers. It may be worth trying third party software. VJ should try unplugging and plugging it back in. See if the USB driver is seeing the scanner. He should press Windows Key + X for Device Manager. He also should try a different USB port.
Sam uses Quickbooks and he needs a new laptop. What are choices? Leo says that a basic Dell business laptop would be ideal for it.
Steve has a Security Camera DVR and he's used a splitter to watch it in several rooms using a balun, but he keeps losing the signal. Leo says that HDMI doesn't throw very far, and using a balun amplifies the signal and sends it over ethernet to the other side. The distance is still limited to around 200' and it could be that he's at the extreme edge of the range. Steve could go RF. The chat room says that using Cat6 Ethernet cables could make it that far, and at MonoPrice.com he could get an extender kit to around 328 feet.
The power button on Bob's MacBook Pro has broken and he has to "arc" a pair of contacts to start it back up. Leo says that is a problem because he'll end up shorting it out. It would be better to just leave it on all the time and let it go to sleep. But with a laptop that's as old as Bob's maybe it's time to pull out that hard drive and get a new computer.
VJ's Dell XPS laptop has a design flaw which prevents it from getting a good Wi-Fi signal in most areas. What is his best bet for improving his signal reception? Leo says that since the case of that XPS laptop is metal, it turns his own laptop into a mini Farraday cage. The easiest way to get around this would be to get a USB Wi-Fi dongle that plugs into the USB port. The advantage is that he will get far better signal reception than any internal antenna. And they're only about $20.