Laptop or desktop computers and any components within.

Why doesn't my Harmony remote enable my TV's auto off feature?

Episode 1235

Christian from Ventura, CA
Logitech Harmony Remote

Christian bought a Logitech Harmony remote and it doesn't detect an auto off sequence. Scott says that the Harmony remotes have a help button which can try and figure out what went wrong and troubleshoot the problem. But the auto off may be an issue in the TV settings and not the remote. Scott says that a Universal Remote Control is far more programmable and flexible. So that may be a better solution.

What's better: the Vizio Reference Series or the LG OLED?

Richard from Torrance, CA

Episode 1235

Richard has looked at the Vizio Reference Series and the LG 65" OLED. How do they compare? For absolute picture quality, Scott says that the OLED wins, but both produce a gorgeous picture. The Vizio Reference series used LED backlighting with Quantum dots that has an amazingly wide color gamut and it's the first to use Dolby Vision dynamic range. OLEDs have a benefit though that over time the image won't degrade. Can the LG mount a sound bar with it? Scott doesn't know, but the Vizio comes with a sound bar built in.

What's a good affordable bluetooth speaker?

Episode 1235

Marsha from Mission Viejo, CA
Logitech UE Mini Boom

Marsha is looking for a great bluetooth speaker. Scott has been looking at the BenQ Electrostatic Speaker of late and it's pretty cool. The low frequencies are handled by the main body, but the swing out speakers handle the electrostatic design. They're about $300.

The RIVA Turbo sounds really great. The FuGoo is great, but it's still around $300.

Why can't I connect my printer/scanner to my Windows 10 machine?

VJ from Walnut, CA

Episode 1234

VJ has an Epson printer/scanner and he can't connect to his Windows 10 laptop even though he has the latest drivers. Leo says that upgrades do break connectivity sometimes and it could be that VJ installed the 32 bit drivers instead of the 64 bit drivers. It may be worth trying third party software. VJ should try unplugging and plugging it back in. See if the USB driver is seeing the scanner. He should press Windows Key + X for Device Manager. He also should try a different USB port.

How can I extend the range of my video signal?

Steve from Chino Hills, CA

Episode 1234

Steve has a Security Camera DVR and he's used a splitter to watch it in several rooms using a balun, but he keeps losing the signal. Leo says that HDMI doesn't throw very far, and using a balun amplifies the signal and sends it over ethernet to the other side. The distance is still limited to around 200' and it could be that he's at the extreme edge of the range. Steve could go RF. The chat room says that using Cat6 Ethernet cables could make it that far, and at MonoPrice.com he could get an extender kit to around 328 feet.

How can I turn on a laptop that has a broken power button?

Episode 1234

Bob from Florida
MacBook Pro

The power button on Bob's MacBook Pro has broken and he has to "arc" a pair of contacts to start it back up. Leo says that is a problem because he'll end up shorting it out. It would be better to just leave it on all the time and let it go to sleep. But with a laptop that's as old as Bob's maybe it's time to pull out that hard drive and get a new computer.

How can I improve the Wi-Fi signal on my laptop?

Episode 1234

VJ from Tuscon, AZ
Dell XPS Laptop

VJ's Dell XPS laptop has a design flaw which prevents it from getting a good Wi-Fi signal in most areas. What is his best bet for improving his signal reception? Leo says that since the case of that XPS laptop is metal, it turns his own laptop into a mini Farraday cage. The easiest way to get around this would be to get a USB Wi-Fi dongle that plugs into the USB port. The advantage is that he will get far better signal reception than any internal antenna. And they're only about $20.