Laptop or desktop computers and any components within.
Ian would like to record himself during the day. He was thinking of using a used Google Glass. Leo says to be careful of that because Google Glass is tied to a Google account and he may end up not being able to use it. One solution is the Narrative Clip, which will record every 30 seconds and he'd wear it around his neck. He can find it at GetNarrative.com. It has an 8MP camera and can record HD video. It costs $199.
Hal bought a new HP and recently it's been running very slow. Leo says that if Hal is running third party security software, then it's likely that his antivirus is causing the slow down. Leo advises getting rid of it. Windows' own Microsoft Defender security software is good enough. He'll also find that he may have to download their uninstaller to do it.
Gloria's Acer Windows 7 computer has an error code which pops up when she turns it on. Leo says that is a known error with Acer computers that points to an issue with the BIOS. The BIOS is a chip with a small program in it that runs immediately after turning it on. If there's an error message, it sounds like it could be corrupted or damaged. It could also be causing Gloria's inability to install Windows 10.
David has a Dell XPS 11 and he keeps getting an error message when he plugs in his external drive. Leo says that there's a little piece of software from the external drive that is essentially an ad for Western Digital. He doesn't need it. Leo advises rebooting, then plugging the drive back in. Windows will then reinstall the driver and it should work.
Alan has an old Dell computer and he is having trouble using Windows 10 because of the video problems. Leo says that Windows should be able to automatically read the native resolution and adjust accordingly. For some reason, Windows thinks the aspect ratio is wrong and it's stretching it to widescreen. It could be a driver issue. It may also be the text file that describes the attributes of the monitor. It's called a monitor driver.
Ben says that Windows 10 has extended the free update for accessibility users who need screen readers to use Windows because Microsoft is still having trouble adapting screen readers to it. Leo says that's great news. Eventually they'll work out the bugs and it's a great thing that Microsoft knows they have to keep offering the free update to screen readers until they do.
Linda has a Sony Vaio laptop and after a system restore, it's asking her to install PCI Modem hardware. Leo says the new version of Windows doesn't have the drivers for her hardware and is asking her for it. She should search Sony's website and download the latest drivers.
Frank was sold on the notion that DSL was always on, but he's had cases where it get drops out quite often. Leo says that by comparison to dial up, DSL is always on. The drop outs are possibly due to being too far away form the central hub, as the farther away, the worse it gets. It could also be a signal that his router is starting to fail.
The gadget for this week is called ThinOPTICS. It's a pocketable pair of glasses that you can always carry with you. There were three ways to carry them. You could buy the ThinOPTICS glasses with a universal pod to attach to the back of your phone for $20. There's a smart case to attach to larger phones for about $30 (with two pairs of glasses) and a new convenient keychain model folded inside a pod that easily hooks onto your key ring. Multiple strength options including Low Range (+1.50), Mid Range (+2.00) and High Range (+2.50).
Gene wants to know if it's a good idea to use an LCD TV as a monitor. Leo says no. The reason is that computer monitors are much higher resolution than TVs, and as such, he'll really see the pixels when sitting up close to it. If he's using a 4K monitor, he can abate that a bit. A better choice would be to just get a larger monitor. He can get them pretty big these days. Scott Wilkinson says that 4K would be a better choice because he would need super clean text to make it easier to read.