Hardware

Laptop or desktop computers and any components within.

Why doens't my new laptop have sound?

Dennis from San Diego, CA

Episode 1317

Dennis bought a new Dell XPS 9500 computer. Leo says that Dell XPS laptops are a very good choice. But Dennis has an issue with losing his sound capability. He's also having problems streaming video. Leo says it could be the sound card but his first instinct is to look at the software, the operating system. Update the drivers. You may even have to try reinstalling Windows. Then if that doesn't work, you can think about hardware.

The GizWiz and the Mini Monitor

Episode 1317

Dickie's gadget of the week is the Sunfounder 7" wide screen monitor. Popular with makers, the Sunfounder monitor has a resolution of 1024 X 600 and the picture quality is really decent. inputs: PC (VGA), AV1, AV2, and HDMI. It can operate in a car/van/truck/ or even boat with the DC 12V harness that comes with it. comes with an AC power supply, remote control too. Stand is included. It even has a small built-in speaker, which many monitors lack. It's $55.99.

Can I use a Chromebook with an Ethernet connection?

Warren from Pennsylvania

Episode 1317

Warren is thinking about buying a Chromebook now that you can run Android apps on it. But he needs to be able to connect via Ethernet. Leo says you can get an ethernet adapter as long as it's compatible, and all USB to Ethernet adapters are compatible to Chromebook. BobJGear USB to RJ45 adapter is a good one and it's under $20. What about security? Leo says that Chromebooks are more secure than any other computer out there.

Why doesn't my iPhone sync with my Mac?

Jay from Chicago, IL

Episode 1317

Jay has backed up his iPhone and has installed the iOS 10 Beta. But he's having issues with iCloud backup now in his iPad and Mac. Also the universal clipboard. What gives? Leo says that a Beta version will always have some things that don't work. Leo suggests restarting everything to see if they sync back together. You also want to make sure everything is updated to the latest version. Being on the same WiFi network also helps. One user says you have to have bluetooth turned on as well. It could be that it uses Bluetooth to sync.

Why is my computer running so slow?

Joe from Valencia, CA

Episode 1316

Joe has a Dell Inspiron i7 and it slows down a lot. He's found that the best way to speed it up is to reboot, but he doesn't want to do that all the time. Leo recommends looking at his system's usage with Microsoft's Process Explorer. It could point to what applications are experiencing a memory leak. That's when programs don't release the memory when he's done using them. It could even be an extension running in the browser or Flash. It could also be a flakey hard drive.

Why doesn't my old laptop connect to the internet?

Sue from Redondo Beach, CA

Episode 1316

Sue bought a new router/modem and her laptop won't connect wirelessly anymore. She's been told that her network card is bad. Leo recommends taking the laptop to a coffee shop to see if it connects via Wi-Fi. If it does, then it's just a configuration issue. Since the laptop is Windows Vista, she wants to just get a new computer. Leo says that's a much better option since Windows 10 is far better than Vista.

Dick DeBartolo, The Giz Wiz

Episode 1315

Dick DeBartolo

This week's gadget from the Giz Wiz is the eBags Professional Slim Laptop Backpack. It features an all-black rugged exterior that offers rapid-access compartments protecting a laptop, iPad or tablet, with room for notes, files, etc. It helps you be organized by letting you keep things in zippered packs so they don't fall down to the bottom of the bag. A special crush-proof AC 'adaptor garage' holds all your cables and doesn't let them scratch your other electronics. There's even a hidden zippered water bottle pocket.

Can I put an SSD in my new MacBook Pro?

Episode 1315

Jimmy from Inglewood, CA
Apple MacBook Pro

Jimmy got a new MacBook Pro and he's looking to get an SSD that a neighbor was selling. Leo says it may not work because of the design of Apple laptops. Every laptop is designed specially and it may need a custom fit SSD. If it's a standard SSD, he may be OK.

How can he clone his hard drive to the SSD? Leo says to use SuperDuper. He can then make it bootable. Once he knows that works, he can then remove the old drive and then put the SSD in.