Best backup practices and recovering lost data.
Backup and Recovery
Bob put all his information into his iPhone and now his notes are gone. Leo says that if Bob has iCloud activated, then that data has been synced to the Cloud, so he should be able to access it. Another option is to look in iTunes to see if the phone was backed up. He can browse the backup and sync back the missing data. The data should be at either place.
Saba is selling a product online and she wants to update her website with new images and videos. But she's having trouble doing it. How can she transfer pictures and videos from a computer that doesn't work to another? Leo says that making sure she has backups, especially online, makes it much easier. Leo says one way is to upload videos to YouTube and link to them.
Neil ordered the iPhone 6s Plus and will get it in two weeks. Leo says Neil's lucky because there's a month delay now in getting it. He wants to know how to easily migrate his user settings and data over from his current iPhone 6 Plus. Leo says that that when Neil restores from his iCloud backup, everything will be copied, and it will download the latest versions of the apps from the Apple store. It's relatively straight forward and easy.
Chip has all of his photos on his laptop and would like to get them on DropBox and an external hard drive before it fails. Leo says that the drive option is the easiest and fastest. Then he can just drag and drop them. The problem, though, is that iPhoto puts it all into one huge file called the iPhoto Library.
Josie wants to know how she can backup her iPad. Leo says that the easiest way is to back it up using iTunes on her home computer. She can also back it up to iCloud, but she'll only get 5GB free on iCloud, so she'd have to pay for more. The good news is that she can back it up anywhere, and iCloud Drive isn't that expensive. Another option is OneDrive. If she has a subscription to Microsoft Office, she can get unlimited storage to OneDrive. But that won't backup everything. Only Apple can do that.
Glen got tired of all the errors in Windows 10 and he rolled back to 8.1. Leo said he did the same thing and you have 30 days to do so. But when Glen did it, he got an error message that the restoration was incomplete. Leo had that problem as well, and it's why he recommends always running a backup first just in case. Things fail, and that's why backups are important.
Larry has a new Dell desktop with Windows 10. He wants to know how to create a recovery backup. It fails every time when he writes it to USB. He asked Dell, but they say they can't because they don't have recovery disks yet.
Leo says it could be as easy as a bad or unsupported thumb drive. He should try a different thumb drive. If that doesn't work, a third party utility like the EaseUS Windows 10 Migration Utility will do the job.
Rob got an invitation to upgrade to Windows 10, it died right in the middle of the upgrade, and now he can't do anything. He tried to revert to Windows 7 but it won't work. He's heard that his RAID may be the culprit. Leo says if he can boot to his Windows 7 DVD, he should be able to format and reinstall. Leo believes that Rob's RAID array or his hard drive has likely failed. So he may have to rebuild everything.
Victor bought a Droid Turbo and took a lot of pictures and videos of a graduation ceremony. But after a couple days, Victor wasn't able to get the phone to turn on. Only half of his photos and videos got up to the cloud. How can he get the rest off the phone?
Leo says that DriveSavers can do it, but it won't be cheap. It also depends on the failure. If the OS failed, then the data should still be there.