Best backup practices and recovering lost data.
Backup and Recovery
Jay has an iPhone 5s and his new Mac doesn't recognize any photos from before he bought the 5S. Leo says that there are plenty of alternatives including Google+, Microsoft One Drive, DropBox (only 2GB), and Flickr. There's a ton of options and some are free.
Steve has Google Drive but he doesn't think it's organized very well for backup. Leo says it's not ideal as a backup solution. It's more of a temporary repository. Steve is having problems syncing to it, because it just keeps creating multiple copies. Leo says he could turn on Versioning in Google Docs, so that may help.
Mike bought his daughter a new computer and he's going to be using her old one. So he wants to reset it all so he can use it to write a novel. How can he take the photos off it and then reset it to Windows 7?
Brent wants to create a central network attached storage that can cater both OS X and Windows. Leo says a NAS devices are great for that purpose. Western Digital is a basic NAS that can do the job. More advanced products like Synology offer advanced features that can be advantageous.
Win has a Lenovo computer and needs to make recovery discs. Leo says that there's probably a utility on it that will allow him to do it. Lenovo might also ship him a set for a nominal fee. What about doing it before he connects it to the internet so it won't be infected? Leo says it's unlikely, but that's good thinking.
Mike has written a novel, but he has to send in his computer for repair and is worried that even if he deletes it, it'll be recoverable. How can he be sure? Leo says to first make sure he's made at least three copies of it so it's backed up. Then he can erase the computer by using Apple's built-in "secure erase" feature. He'll have to reboot the Mac and hold down Command and R keys, and then launch Disc Utility. There's a secure erase feature in there that will write over the drive several times and remove all the data. Nobody will be able to recover that.
Eric recently doubled his RAM to 4GB, running Windows 7, and lately it's been running really slow. Leo says that often backing up data, wiping the drive and reinstalling Windows will get rid of the "cruft" that can slow down a computer. It'll also refresh the drive. If that's still leaving it slow, then it's time to get a new hard drive.
Wally has a corrupted SD card and while he can get videos off it, they can't be played. Leo says that if the video file isn't complete, there's a good chance he won't be able to play it. There may be software that can rebuild the corrupted video, but what he really wants is to get every bit of the data off every sector. Leo uses Recuva by Piriform. It's very good. Then, open the files in VLC Video Player. It's the least vulnerable to file corruption issues.
Mark is a bit frustrated that he can't automatically backup videos using Carbonite. Leo says that is by design, because videos use up a lot of bandwidth. It would kill his internet access for days, weeks, or even months just to backup videos. It's fine for documents and images, but he really needs to do the math in order to do video and then determine when he wants to do it. Leo says that's why he recommends backing up to a hard drive that he can take off site.
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