Best backup practices and recovering lost data.
Backup and Recovery
Rick has several iMacs and wants to be able to work between them, and he's concerned with multiple logins and iCloud accounts. Leo says it's a mess that Apple has created because they don't know how to merge iCloud accounts. You can share it with family sharing, but then you can't keep your own data separately. The answer is to have an iCloud account that is associated with your iCloud login and yours alone. That makes the data isolated and safe.
Alan wants to know if he can backup his apps as well as his data with Carbonite. Leo says not really. Generally, the problem with trying to backup apps is the DLLs and other files that you can't fully get all of. Better to just do an image backup of the entire hard drive. Use Carbonite to save your data, and image your hard drive to preserve the apps and how you have your computer set up.
George would like to know the best way to transfer his files from his old Windows XP computer to his Windows 7 system. Leo says that Microsoft has a files transfer program built into Windows that does a fairly good job. But this is a great opportunity for George to make a backup. He should go and buy a USB external hard drive, and backup everything in his Documents folder. The advantage to this is that he'll have a backup on a separate drive while transferring his files over to the computer.
Shane's internet is very slow since he's forced to dial in and connect via DSL. Leo says that DSL speeds depend on distance. He's frustrated because as a photographer, it takes him over a day to upload images and he can't do online backup because of the connection. Would external hard drives ideal for mirroring? Leo says that he'll have to do it that way, and it's best that way, especially if he sends the backed up images to another site. Leo recommends checking out dpbestflow.org by Peter Krogh.
Gene wants to know if there's a program like Super Duper for Windows. The great thing about Super Duper is that it makes a bootable backup and keeps it up to date. Here are some programs for Windows, although they may not completely duplicate the functionality of Super Duper on Mac:
Richard upgraded to Windows 8 and lost a lot of photos that he can't replace. Will that happen in Windows 10? Leo says it shouldn't happen at all. Things may happen, but always, always backup before doing any kind of upgrade. In fact, if he doesn't have three copies of his images, he doesn't really have backups at all. Always backup and include one off site. That's really the only way to keep them safe.
Vicki keeps getting notified about doing an upgrade to Yosemite. But being a private investigator, she's afraid to upgrade because it could break the software she uses. Leo says that's a legitimate fear. In general, if she's doing work on it, it's good to always be slow in performing major updates. She could consider doing it in between cases or while on vacation, perhaps. A major upgrade like that can break her software, or with a utility like iDVD, Apple may decide not to support it any longer and not include it in the next version of the operating system.
Tony can't start up his installation of Windows without getting a blue screen. Leo suggests trying to start up in Safe Mode to see if he can get into Windows that way. Chances are, it's a hard drive corruption issue, or a damaged system file. If he can get to a text prompt, then he should reset the system configuration data. Then he can reset BIOS.
Jessie's wife is complaining that her iPhone is running out of space. Leo says that's because of all the pictures and videos she has on that 16 GB phone. Jessie says that her previous iPhone was able to store more photos and videos than her new one. Leo says it's because the camera in the new iPhone has a larger sensor and saves larger files. There's also less space thanks to iOS 8.
Ken has a old Intel iMac. Should he be reinstalling OS X occasionally to keep it running well? Leo says that he could, but it's not as important on a Mac as a Windows PC. This is largely because it doesn't have a registry. But he can do it if he wants, and it's really easy to do now. Once a year or two, it's a good idea to clear out the machine and start over. He should just make sure to back up his data first though.