Adrian's wife did a sliding pattern to lock her mobile phone and now she can't remember the pattern. How can she unlock it? Leo says that in theory, Android doesn't want to give you a way around it, otherwise it would be useless for security. However, it's possible that if she has a Samsung account, she could have it backed up. There's also a way to do it by connecting it to a PC running Android Device Manager. Through that, you can unlock the phone.
Nathan got a new Samsung Galaxy Note 8 and wants to know if he should update it. Leo says that Samsung is starting to push out the Oreo update to the Galaxy S8, but not the Note 8 just yet. Leo also doesn't recommend forcing an update — he should wait until it's available. He should focus more on the security updates. Patience. Oreo will come soon.
Mike has an LG Aristo mobile phone and it crashes all the time. What can he do? Leo suspects that there's an app that has been corrupted or flawed that causes the phone to crash. Leo suggests backing up the data and then restore the phone to its factory condition. It'll be in Backup and Reset under settings. The phone will wipe the drive and then reinstall Android. Then he'll have to reinstall everything.
Rich is having trouble entering his password on his cellphone screen due to his Parkinson's disease. Leo says that there are plenty of accessibility options including the swiping keyboard. It would let him draw a line from key to key. It may be easier to do that than tapping the keyboard. Leo recommends using the Google Keyboard, GBoard.
Scott owns a Windows Phone, but he's tired of people making fun of them and Microsoft has killed it. So he's ready for a new phone. Should he go with Android or Apple? He doesn't trust Google, but he'd prefer an SD card option. Leo says the Samsung Galaxy Note 8 is the ideal phone for Scott. It takes an SD card, has a large screen, and has a stylus. If he doesn't want the stylus, the Samsung Galaxy S8+ is very close in size.
Rich has an Android phone and he wants to know if there's an auto dialer app when calling with a lot of busy signals. Leo says that the FCC has a delay requirement to prevent harassment. And there's a legal limit for the number of times you can autodial. SmartLife Digital has AutoDialer. It has a 20-second delay and it's intentional to prevent harassment.
Jonathan wants to know if CarPlay will support Android and Google Play Music. Leo says that Google Play Music will be coming to CarPlay soon. Although it's unclear when it will get seeded down to older models. Siri probably won't interact with it or control it, though. This seems counter to the very idea of CarPlay to begin with — that it's a handsfree experience when driving.
David has finally made the "switch" from iPhone to a Samsung Galaxy Note 8. It seems easier to sync, but how does he sync up his Outlook? He should sync using Google Contacts first. That's' a good way to have it everywhere. He can then sync to any phone, computer, or tablet. Leo says Outlook on Android is very good as an app. So rather than try to sync it, David should try using the Outlook app. It's very good. Then Outlook on Android will pull from it. Is Android secure?
Myron is considering trading in an old iPhone 6S Plus, giving his wife his iPhone 7 Plus and going with the Essential Phone. Leo says it's a great deal because it's a flop sales-wise. It's too bad because it's a really good phone. It had an issue with a crashing camera app, but that has since been fixed along with other housekeeping fixes. Leo now says that the Essential Phone is flawless and one of the only phones running Android 8. It's also $200 off right now. It has a super fast Snapdragon processor and OLED screen with no bezel.