Asher got a 2TB Seagate hard drive but after installing it, he just gets an error message saying it can't be read. When he initializes it and partitions it, he gets another error of being unable to write to it. Leo says that it sounds like the hard drive is just plain broken, or the USB interface to the external drive is defective. More likely, it's just DOA and Asher needs to contact Seagate or Best Buy to return it.
Richard upgraded to Windows 8, and now he can't find some of his data. Leo says it could be listed in the old windows folder, titled "windows.old". He should be able to restore from that.
Dan has Windows 8 and wants to be able to start iTunes minimized. Leo says to right click on the app and select "properties". Then choose "open on startup" and look for a "start minimized" checkbox.
Damian has a netbook running Windows 8 and hates it. He's had it into repair several times. Leo says that since Damian has a computer that only costs a few hundred dollars, it isn't surprising that it would break often. It's the price vs. quality argument. Cheap computers have cheap components. That's why Leo advises getting a business class laptop for students.
Microsoft has announced that Skype will be a native app built into Windows 8.1, effectively killing Windows Messenger. There are also many other improvements, which include the return of the Start button. Users can download and install the preview, but Leo advises to wait because it is a Beta and once it goes live, you'll have to start over completely.
Kiki is a secretary for an organization, and needs to get a separate computer to manage it. She's using XP now, and she can get a good deal on a Windows 7 Dell machine. She's leery of Windows 8. She's wondering if she should just get the Windows 7 machine, or wait and go with Windows 8. Leo says that Windows 8.1 will be better in the fall, but there's no need to wait. Leo's office uses Windows 7. One thing to check out though is Microsoft Office 365.
Samson needs to get a laptop for school and wants to know what laptop is best for under $500. Leo says that he can, but under $700 or 800 would be better. Leo recommends Dell, but if he's price sensitive, Acer makes some good laptops for the money.
The Chatroom says the Lenovo Thinkpad Twist is a good option under $500. There's also the Acer VivoTab. He can also save money buying refurbished.
In what Paul Therrot calls "Microsoft taking a mulligan," Windows 8.1 may be shown on June 26 during Microsoft's Build Conference. It's expected to be a free upgrade. One of the features, among many, will likely be the return of the Start button! Leo says it most likely will be released some time in September.
Mohammed bought a Windows 8 machine, but he hates it and wants to return it. Leo says that Start8 is $5 from Stardock and it gives Windows 8 the start menu. So there really isn't a need to return it.
He also wants to know if he can install older Windows 7 software on it. Leo says that there shouldn't be any problem with that. All Windows 7 apps should work just fine. Worst case scenario, he'd have to try compatibility mode. Mohammed may have to deactivate the software on the older machine and activate it on Windows 8 with some of his software.
Matthew hears that the XBox One has more than one operating system. Leo says it actually has three! Under the hood, it has the central core of Windows 8. On top of that is Microsoft's HyperV, which switches in context. Lastly, there's the gaming interface for XBox. Leo says it's not really three separate operating systems so much as different user interfaces. The interesting thing is that Microsoft is using the Windows 8 kernel (even though they refuse to call it that), and Leo says it's going to be a very powerful PC with a gaming system on top of it.