Jake bought a couple of new computers and he's trying to get them on his network. However, he's been told by Acer that he's been bit by a virus because his computer keeps turning on when he isn't using it. Leo says that he better be careful because that can be a scam. Leo says that it depends whether or not they ask for a $300 maintenance agreement. That's the sign that they're trying to pull one over on him.
Mike needs to upgrade his computer for working out in the field and he's looking at a tablet. But he needs PDF markup. Leo says that the Dell Venue 8 Pro tablet is an 8" tablet that runs full Windows and it's get great reviews. And at under $400, it's very affordable.
James is still using XP, but he's looking at getting a laptop. He's wondering if he should try and get Windows 7 or move on to Windows 8. Leo says that moving forward, he should probably get Windows 8, however the irony is that Windows RT, Windows Phone, and Windows 8 Pro are incompatible with one another.
Yvonne is looking at the Microsoft Surface Pro 2 because she likes to use Corel Draw. Leo says that it would be an excellent choice for both that and for using conventional Windows applications. Great battery life, and 200GB of SkyDrive storage too. It is a tad pricey, but Leo's not of the opinion that you should "save money" when buying a computer.
Bruce bought an Acer computer with Windows 8 and it has a lot of bloatware. Can he delete most of the Acer apps without hurting the computer? Leo says yes, but Bruce will want to wait until he's installed the 8.1 update. Here's the link to the update: http://windows.microsoft.com/en-US/windows-8/upgrade-product-key-only
Microsoft has released version 8.1 of Windows, but it's still two operating systems vying for your attention which Leo says is very confusing to users. While 8.1 has improved the experience, the problem is still there. Leo claims it's because Microsoft wants to move to a tablet based operating system for all devices, but they can't seem to let go of the past. At least search has been refined and the Start screen is more friendly -- If, Leo says, you can find out how to set it up.
Matt has a Lenovo laptop and he wants to install a Blu-ray player in it. Leo says that because Blu-ray is more copy protected than a DVD burner, it's more of a challenge to use it on a computer. Windows 8 does support Blu-ray, but he'll still need HDCP support which could require more software. Leo recommends looking around to see if anyone's done this with his particular laptop before he proceeds. While he's at it though, Matt should also install a solid state drive, which will make it a lot faster.
Jackie is considering making "the switch" to an iMac. Leo says he prefers the Mac, but there's really not that much difference now between Mac and Windows. It's largely a matter of taste. Buy business grade hardware and it'll last. Not all PCs are business grade - a lot of them are low quality consumer grade computers at low cost.
Jim has a new computer running Windows 8, and he can't run Dragon: Naturally Speaking on it. So far, no one has been able to help him solve the issue. The chatroom also says he can try copying the files onto the hard drive and install it from there. Jim says it installs, but won't run.
Leo says that a DVD can often just be bad and Leo says that taking it back and trading it in for a new one will certainly solve the problem. The chatroom also pointed to this technote on installing it.
Microsoft's CEO Steve Ballmer has announced he will retire as CEO of the company in one year. Ballmer, who's tenure at the helm is best described as rocky, said his biggest regret were the problems with creating Vista. Leo says that Ballmer's inability to see rising trends has been his achilles heal. Microsoft was very late to develop a compelling smartphone, and the Surface RT caused Microsoft to write off almost $200 million. Windows 8's metro and desktop interfaces have also caused a lot of confusion among users.