Simon is using Windows 8 and he's having trouble with Internet Explorer. Leo says that there are two different Internet Explorers on Windows 8 -- one tile based with the URL bar at the bottom, and one desktop version with the URL bar at the top. Leo says that Simon should update to Windows 8.1, which will fix the issue.
Jeff's laptop is over 10 years old and he's ready to finally get rid of it. But there's so many choices for replacing it. Leo says it's important to think about anything out of the ordinary or unusual he'd want to do with it. If he has a specific software package that requires a certain operating system, that could help make the decision. Should he get Windows 7? Leo says that some machines come with Windows 7, including some from Dell. But Windows 8.1 is the current version and even though people hate it, it's the OS moving forward.
Rusty is a real estate broker and he needs to upgrade his desktop, laptop and tablet. He wants to buy it all at once. Leo says that since most of his work is on Windows, he should stay in the ecosystem. One way to eliminate the desktop and laptop is to go with the Windows Surface Pro 3 tablet, which can also work as a laptop. It runs a full version of Windows 8 and will run all his programs. Leo suggest that Rusty find a Microsoft store to visit and look at them.
Ryan is using Windows 8 and is not so sure about it. Should he go back to Windows 7 or earlier? Leo says not to go back further than Windows 7. When all is said and done, even with improvements, Windows 8 has been a flop. They do have a better file copy and built in windows antivirus, and there have been other under the hood improvements. But the interface has been a collosal failure. Leo says it's really two operating systems mushed together -- a touch screen interface and the traditional desktop of Windows 7. It really doesn't know what it wants to be, and that's caused confusion.
Andrew bought a new computer with Windows 8, but wants to switch to Windows 7. He wants to know if he can erase Windows 8, but still keep the Windows 8 recovery partition. Leo says that Windows 8 initially was confusing and it didn't really know what it wanted to be. But he's gotten used to it, and Leo says it's the future of Windows, so we might as well get used to it. Andrew just has to learn its quirks like just typing to launch programs.
Michael wants to get a Dell Inspiron 14 7000 Series Windows 8 laptop, but he doesn't really need a touchscreen. Leo says to get it anyway. It doesn't cost him any more and it's what Windows 8 is really designed for.
Rich has an ASUS T100 Windows 8 tablet with attachable keyboard. It came with 32GB of internal storage, with the option to expand using an SD card. He's wondering if he can combine the internal storage and the SD card so that they appear as one single drive. Leo says he could, but it raises the failure rate because if one fails, it all fails. It's called "Scary RAID." Even if he adds more space with a MicroSD card, he may or may not be able to add apps to it. Tablets really aren't upgradable.
Mike bought a new computer and now he needs to get a new scanner because his old one isn't supported in Windows 8. He doesn't want to spend a lot of money. Leo suggests Epson scanners. They're great and they're what he uses. They have several different models with various features, so he'll want to select the one that does what Mike needs.
(Disclaimer: Epson is a sponsor)
Billy is getting a new Windows 8 desktop and wants to be sure he sets it up with the proper security. Leo says that Microsoft is now bundling Windows Defender (formerly called Security Essentials) with Windows 8, so he'll be protected as long as he keeps it up to date. There are other things he can do to protect yourself more, though:
Making it available on every platform, Microsoft finally made their note taking app OneNote free in an attempt to take on Evernote. We also think that Microsoft will announce plans to release Microsoft Office for iPad. Leo also believes a touch centric Office suite is coming for Windows 8 Surface tablets as well. But while people are enjoying the tablet experience, Leo says it seems like Microsoft is forcing touch on computer users.