windows 10 creators update

Why can't I update Windows 10?

Episode 1427

Kyle from San Pedro, CA
Windows 10 Creator's Update

Kyle is having trouble updating Windows 10 to the Spring Creator's Edition on his HP PC. HP has had problems with the Spring Creator's Update and Leo has a hunch the fall update will have similar issues. Leo says not to force the update. Microsoft will only offer the update when the machine is ready to receive it. It locks up after about 35%. Leo says to get it as a stand alone update and update it that way. He should download it directly as a file and install from a thumb drive. If that doesn't work, he can try the latest update from Microsoft with the media creation tool.

When will I get the Windows 10 Creators Update?

Episode 1390

Jose from Modesto, CA
Microsoft Windows 10

Mike wants to know when he'll get the Windows 10 Creators Update. Leo says that Microsoft is taking its time with rolling it out, making sure that computers can support the update. To date, only 18% of Windows computers have been updated after a year. Like the Windows 10 update, it will notify him when it's ready for him to update and install. That's the future of updates now — it's a slow, gradual roll out.