windows 10

Should I rebuild my PC?

Episode 1441

Ron from Charlotte, NC
Tower PC internals

Ron's PC died yesterday. He suspects the power supply went south. Leo says there's no sense in replacing it, as he can just replace the power supply. He should check the power cord itself first, though, just to be sure it wasn't just that. If he has to replace it, he could replace the processor too, since it's 7 years old, but then he'll have to replace the motherboard as well. Why not get a bare-bones system that he can get a new processor and motherboard with, and then transfer his SSD, GPU, and other options that he's added to it?

Is there a computer that doesn't come with adware?

Lincoln from Palm Springs, CA

Episode 1438

Lincoln wants to know if there's a computer he can buy that doesn't come with any trialware? Leo says that most computer companies do this to offset the cost of manufacturing them. Even Microsoft will bundle trialware in the install. Leo advises uninstalling all that stuff from the very beginning. Leo says that Microsoft is edging towards putting advertising in the OS through popups, and that's a bad thing. So Lincoln should get rid of it all, and install only the programs he always uses, then create a stock Windows install by making an image copy that he can boot up to just in case.

Is the Movo Wireless Microphone good?

Episode 1438

Paul from San Diego, CA
Movo Wireless Microphone

Paul has had an issue where Microsoft was installing newer drivers during an update that he didn't want. Leo says that he can choose to not install the newer drivers when he runs the update utility.

Paul also wants to know if the Movo wireless microphone works well. Leo says it's a good low-cost wireless microphone, but he's concerned because the cheaper a wireless mic is, the more likely he'll run into interference.

Why don't my apps run after a Windows 10 update?

Episode 1438

Dave from Wichita Falls, TX
Microsoft Windows 10

Dave had a problem with a Windows update and he realized that if he deleted another program that Roxio installed, then it worked just fine. But now several programs he relies upon don't work. Leo says that it could be a problem with apps that are 32-bit, though Windows 10 still supports them. Microsoft may have killed off third-party 32-bit support. There is a program compatibility troubleshooter in Windows 10 Control Panel. It could walk him through how to run his app in compatibility mode.

Can I use a Windows app on my iPhone?

Episode 1436

Galen from Wichita, KS
Windows 10

Galen has a customer who wants to be able to do estimates on his phone. Can he convert the program he's written to iOS? Leo says that writing a program to be portable is definitely doable, but to do it for Windows 10 is different than iOS processors. So he can't just convert it. On the other hand, we're moving in a direction that will allow him to do just that. How about a web interface? That can always be accessed from any mobile device. That would be his best bet.

Why can't I update Windows 10?

Episode 1436

David from Texas
Windows 10

David wants to know if he has the latest Windows update. Leo says that the Windows 10 Fall Creators update is the latest — vs. 1709. David also says that while updating, he runs into a problem and has to manually remove the update, downgrade, and backup his PC. He can't delete the Fall Creators update. Leo says that the problem is that there's 32 bit software that is blocking the update. The Fall Creator's update won't work with anything 32 bit. It's odd that Microsoft enabled it.

Why won't my laptop shut down?

Episode 1433

Aaron from Massachusetts
Windows 10

Aaron has issues with his laptop going to sleep all the time. Leo suggested wiping the drive and starting over because Windows makes decisions about power management during installation and if it gets it wrong, he's stuck. Aaron tried that and now it won't shut down completely. Leo suggests booting into Linux Ubuntu from a USB key to check if the power down happens. He'll need Rufus to do that and make it bootable.

How can I connect my desktop to my TV?

Episode 1432

Zachary from Victorville, CA
Samsung Smart View

Zachary wants to play games and he's connected his desktop to his TV. When he tries to adjust the screen settings, however, none of the settings work. Leo says to try and change the settings before he connects the TV. The TV has a native resolution that is actually lower than the resolution on his desktop. He should check what his TV's native resolution is and then choose that setting that is as close as possible to it. He may also be in mirror mode instead of extended mode. So he should try and change that if he can.

Why does my PC go to sleep after a minute?

Episode 1430

Aaron from Massachusetts
Windows 10

Aaron wants to know about Windows' Advanced Settings that he can access via Windows Key + X. He's noticed it gives access to Control Panel and Leo says it has several settings to add and take away different features. But Aaron says the recent Windows 10 Creator's Update now puts his PC to sleep after a minute or two. How can find it in the new Control Panel? Leo says to look under the Power and Sleep settings. He went there and set it to 2 hours, but it still goes to sleep after a minute.