Jeff is having speed issues on the internet with his Linux machine. How can he check for speed? Leo says that Linux has built in utilities just for this purpose. How about something that's cross platform with Windows? Leo says that is a different issue. He can run SpeedTest.net but that will only give him the speed of his internet connection, not his computer.
Ken has an Acer laptop running Windows 7 and it was acting up so he slapped it, and now it only works in safe mode. Leo says it clearly something shook loose. Don't beat your PC!
Sue got a new Alienware computer that has been maxed out in memory. She uses it for CAD. She transferred all her data and settings with Laplink PC Mover. Leo says that is an ancient way to do it. Sue says now it has something called Commodo Internet Security on it now. Leo says that is a horrible program and she should get rid of it immediately. BleepingComputer.com has instructions on how to do that.
Jonathan has a Windows laptop and he wants to add a fingerprint scanner. The one he's looking at works with WIndows Hello, but there's no real branding. Leo says that chances are, one Chinese company makes it and then sells it to multiple companies who put their name on it. The good news is that it works with Windows Hello. Jonathan should check out the Eikon fingerprint scanner. It's the one he recommends, and it's only $20.
Shirley is having issues with the Windows 10 update that Microsoft forced on her. Now she gets a popup about updates. Leo says updating her system is very important and while she can defer them, she can only do that for so long. Then Windows will force the update. That's a real problem because she could get the update while she's in the middle of something. There is one way around it -- she can set her computer to say she's on metered Wi-Fi so Windows won't force it. She should get the update, though. Scheduling them in the middle of the night is best.
Drew would like to know where he can download older versions of Windows. He has an old laptop that he upgraded to Windows 10. He's installed VirtualBox onto it so he can run an older version of Windows as well, but he can't find his old Windows CDs anywhere. Leo says that Microsoft offers older versions to developers if he gets a subscription, but it's not cheap.
Bruce converted his computer over to Windows 10 and now he's having a different problem every week. Leo says the problem is with the Anniversary update. It's caused all sorts of trouble. Unfortunately, it's now too late to downgrade. Leo says that it has taken months for Microsoft to work out the kinks and they're updating it all the time. So Bruce should keep updating. It could also be an incompatible driver, and in that case, it may take a month or two to iron out those kinks with drivers.
Ron bought a new computer, he imaged the drive on his old one, but Office didn't work when he restored a backup to the new PC. Leo says that he has to have the discs in order to update the software and install it. That's why these days software companies have him download the software, so he can install them with a simple download. Life is easier that way.
Ted has to install XP every 30 days, even though he bought it. Leo says it's possible that since XP is now "end of life," they may not be activating it anymore. Leo says that it's time for Ted to go to Linux.
Ted also can't install Microsoft Office. He tried to copy the program folder over and it won't work. Leo says it can't work that way. He'll miss important system files. He'll have to reinstall from the program disc.
When you plug a drive that's been formatted for Mac into a Windows PC, you may find that it isn't readable. This is because Mac uses the HFS+ format natively, whereas Windows uses ExFAT or NTFS. One simple way to make the drive readable on both platforms is to format it to ExFAT, which both operating systems can understand. This will erase all contents on the disk, however, so you'll need to transfer those files to a safe place first.
If you can't reformat the drive, there are programs available that will make it possible to read a HFS+ drive on a PC: