Windows

Will Apple's Force Touch trackpad on the MacBook work with Windows in virtualization?

Episode 1180

Matthew from Ontario, Canada
Apple MacBook

Matthew is wondering if Apple's new Force Touch trackpad will work in virtualization with Windows. Leo says he hasn't tried it yet. Apple's new Force Touch trackpad uses a haptic engine instead of a physical "click." When you press down on the trackpad, it simulates the sensation of clicking the trackpad, and it's indistinguishable from how it feels when you actually click it. You can prove that it's a simulated click by turning the laptop off, and then trying to press the trackpad. Nothing will happen. When you turn it back on, it will have that familiar 'click.'

Should I switch to an iMac or Mac Mini?

Episode 1180

Jessica from Simi Valley, CA
Apple Mac Mini

Jessica is looking to make "the switch" to a Mac Mini from her six year old Windows Machine. She's a photographer. Leo says that the Mac Mini is going to be faster and with the ability to use her current monitor and keyboard, it's going to be an easy switchover. Is it worth getting a Fusion Drive? Leo says to get a solid state drive (SSD). They're faster. And she should get as much RAM as she can afford. Since she's into Photoshop, Jessica should have at least 8GB of RAM.

Use a Process Monitor to Diagnose Mac or PC Performance Issues

If you're experiencing a dramatic slowdown on your Mac or PC, you may be able to track down the culprit by using a process monitor. This will show you all of the programs and processes currently running on the computer, and how much of your system resources those processes are taking up. If you close out of all programs and still see a process taking up nearly 100% of the system resources, you'll know what's causing the issue. Then you can Google the name of that process and find out how to get it under control.

How can I get a Windows 7 license key?

Steven from Oceanside, CA

Episode 1178

Steven has several computers with Windows 7 SP1 and Office 2010. He wants to know if he can buy a Windows 8.1 retail key and then downgrade to Windows 7 for another computer. Leo says no. He'll have to use Windows 8.1. If his computer has an OEM copy of Windows, then he should go to his PC maker and tell them he'd like to buy Windows disks for his computer. They should give him a license for Windows 7. He could also just wait. This summer, Windows 10 will be free to everyone running Windows 7 and above. Then he won't have to deal with it.

Why am I running out of hard drive space?

Episode 1178

Kevin from Spokane, WA
Hard Drive

Kevin has an HP laptop with a 500GB hard drive and he's getting warnings that he's running out of space. How can he see what is taking up all that room and what can he get rid of? Leo says he can delete temporary file, because they aren't needed. By implication, that's just a repository to place files temporarily. He'll want to be sure to only delete files when other programs aren't running. He doesn't want to crash out an application that may be using a file in that temp folder.

How can I get back images when upgrading Windows?

Richard from West Los Angeles, CA

Episode 1177

Richard upgraded to Windows 8 and lost a lot of photos that he can't replace. Will that happen in Windows 10? Leo says it shouldn't happen at all. Things may happen, but always, always backup before doing any kind of upgrade. In fact, if he doesn't have three copies of his images, he doesn't really have backups at all. Always backup and include one off site. That's really the only way to keep them safe.

Why the Surface Pro 3 was a better choice than an iPad

Episode 1175

Robin from Los Alamitos, CA
Microsoft Surface 3

Robin heard the earlier call from Chris asking whether to get an iPad or the Surface tablet. Robin has been using hers for about a year, and loves it. She decided on it when debating between a MacBook Air and the Surface Pro 3. The only thing she noticed was that it first starts into the tiled "tablet" mode, unless its been specifically set up to boot into the desktop.

She says the Surface fits into everything, it can go everywhere, and can do anything. She uses it for Microsoft Office, school and health business stuff, and more with it and she's very happy with it.

How can I connect my laptop to my TV?

Episode 1176

Ed from Twentynine Palms, CA
HDTV

Ed would like to connect his Windows laptop to a 40" TV. Leo says that if the monitor has an HDMI connector, and his laptop has HDMI, he's golden. He may need to go into his display settings to mirror the image out through HDMI to the monitor. That way it's sending it out.

If he's on a later version of Windows, the key stroke is + P. If he's changed the settings and the TV doesn't adjust, he should try unplugging the port to the TV and plug it back in. That will reset it so the TV will read it. He may also need to change his resolution to a lower setting.

Should I get an iPad or a Microsoft Surface?

Episode 1175

Chris from Lakewood, CA
Microsoft Surface 3

Chris is a writer and proofreader and he's looking to get an iPad or a Microsoft Surface. Apple says the iPad will do everything the Surface can do. Leo says that's not even close to being true. The Surface offers a full version of Windows, so it'll do far more than an iPad. It also comes with Microsoft Office. Modifying PDFs is far easier on a Surface. He'll pay more, but he'll be able to do more as well.