wifi

What's better internet access, wifi or wired?

Episode 1532

Dee Dee from Pasadena,CA

DeeDee is a little confused. She's moving into an office and they are promising free wifi, but also hard wired internet. Does she need both? Leo says that you're probably getting local service and you can connect either way. Hard wire connections will be faster and won't have to deal with congestion. But it also mean they are providing the wired network, but you still have to buy your own internet to use with it. Or, they may be offering a free public wifi. What Leo recommends is checking. Do a speed test. Ask if they have bandwidth caps.

How can I extend my Wi-Fi?

Netgear Orbi

Episode 1530

Greg from Homosassa, FL

Greg has to extend his Wi-Fi in order to stream to the TVs around the house. What kind of extender should he get? Leo says the farther he is away, the less signal and speed he'll get. So he'll need to boost the signal. If he's using a modern Wi-Fi router that uses 802.11AC, then it'll be easier. But if he has to use a router provided by the cable company, he should try and see if he can put the router/modem in bridge mode and use his own router. Then he should turn off the modem's Wi-Fi radio as well.

Why is my internet so slow?

Netgear R7000P

Episode 1524

Adrian from Loredo, TX

Adrian is living in a rural area having an issue with slow internet service. He got a new router, but the problem still persists. Rich says this could be because of living in a rural area. He should try and bypass the router and do a speed test. If it works better, then it points to the router as the issue. But Rich doesn't think it's the router, since Adrian bought a new one. Rich thinks there may be an issue between the modem and the router. He should do a factory reset on the modem (better yet, ask his ISP for a new one).

Can I use an external camera with an app on my iPhone?

Be My Eyes app

Episode 1518

Larry from Prescott, AZ

Larry wants to use his camera with Be My Eyes on his iPhone, an app for the vision impaired. Leo says the first thing he'll need is a camera that can connect over Wi-Fi. Then he would need an app to allow him to remotely control it from the iPhone. Leo says that iOS sandboxes each app for security purposes, so one app can't compromise others, so he likely won't be able to use a separate camera with that particular app.

What's the fastest Wi-Fi Router?

NetGear Orbi Pro Mesh Router

Episode 1515

John from Montgomery, AL

John is a fire fighter and they share the cost of Wi-Fi with multiple access points. But when they increased his data plan to 300 Mbps, the most his router will get is 80. Leo says that typically, Wi-Fi is 60% of what they say. So he should be safely expecting 180 Mbps. But at 2.4Ghz, he's only going to get 80. He's going to need a TriBand router. For pure speed, Leo recommends the NetGear Orbi Pro Mesh router. He can get one extra unit for every 1500 sq ft coverage.

Why is satellite access on cruise ships so slow?

Cruise Ship

Episode 1514

Don from San Pedro, CA

Ron is going on a cruise soon and he wants to know if the Wi-Fi on the ship will be usable. Leo says it's always slow because satellite connections are slow, with a lot of latency, and on top of that, he'll be sharing bandwidth with 4,000 people. The best he can do is get up in the middle of the night and use it. The worst part is, it's also very expensive. But when he's in port, he'll have access to mobile data.

Should I buy my own router and modem?

TP-Link Archer C8

Episode 1508

Jean from North Hollywood, CA

Jean wants to know if she should buy her own modem or not. She has DSL. Leo says that since she has DSL, she should just stick with the modem that DSL Extreme provided to her. Generally when Leo talks about replacing the modem to avoid the rental fee, he's talking about cable modems. He wouldn't mess with a DSL modem. As far as the router goes, Leo would recommend Jean get the TP-Link Archer C8, which is less than $80.

How can I use a Ring video doorbell without home internet?

Ring Video Doorbell 2

Episode 1507

Mimi from Orange County, CA

Mimi recently bought a Ring Video Doorbell 2, but she doesn't have internet at home. Leo says she would have to have internet access at home to get it to work. It has to have Wi-Fi to connect. She could use a cellphone in hotspot mode, but that would be as expensive, or more than just having a home internet connection. She could talk to her neighbors to see if she can use their Wi-Fi to connect her doorbell. Another option is to use a MiFi card. That would enable her to connect up to five devices, including the doorbell.