Betsy likes to play online poker. Leo says that the best way to learn how to play poker is online, although you can't play for money anymore in the US. Betsy says she's having trouble getting online and doesn't have internet in her building. Can she use her cellphone? Leo says that Betsy can use a MiFi card from Verizon. Then she could use that to go online via 4G.
Ray has a friend who just bought a MacBook Air and he's having trouble connecting to his Canon wireless printer. He can print when it's hardwired, but not wirelessly. Leo says that he's used a Canon Pixma wireless printer for years. The question is, will it print with any other computer? If so, then it isn't a network issue. Leo says to remove the printer and then add it again. It may have had a problem when it was first added. Leo also recommends using the Apple drivers as opposed to the separate drivers from Canon.
Bruce upgraded to Windows 8.1 and he gets a message that he doesn't have a driver for his WiMax wireless receiver, but he still has access to the Internet. Leo says that Bruce is using the Windows wireless driver. So that's why it worked.
Bill saw an ad for long range WiFi antenna that will enable him to pick up signals 1000 feet away. Should he be concerned with security? Leo says no. A receiver won't extend his Wi-Fi signal. For that, he would need a Wi-Fi extender. There are several of them.
If he's looking to "borrow a cup of WiFi," it won't work, and would be rather unethical without the permission of the Wi-Fi Host. Leo recommends FreedomPop. He'll have to buy the hotspot, but after that, the data is free.
Lynn wants to know she could get to receive internet radio without needing a smartphone. Leo says he uses one from Grace Digital which is also an alarm clock. She would have to have wireless internet access, though. Lynn also wants a portable option. Leo says that a radio over a 3G or 4G connection will do. A smartphone, for instance, can do this with the right app. An iPod Touch would also work. Again, she would still need an internet access, though.
Todd has been having a lot of problems getting his 2009 iMac to boot with Mavericks, and he's been having problems with audio cutting out when watching videos. Leo says that Mavericks seems to have a lot of bugs, and since most of them are not consistent on every machine, it's hard for Apple to fix them. We put Apple up on a pedestal, and expect more from them, but there are bugs and problems nonetheless. Leo says that his installation sounds particularly bad, so he should try reinstalling Mavericks. If the problem persists, it could be that he has a failing hard drive.
Ben is listing a bunch of things on eBay to sell and in the early morning he has Wi-Fi hotspots all to himself. But by 10am he can't get on. Leo says it's just network congestion. Hotspots only have so much bandwidth and if it's standing room only and everyone is using it, it slows to a crawl. He should try a different coffee shop.
Nick is heading to Paris and he wants to know if he can bring his T-Mobile flip phone. Leo says it would be a good idea to contact T-Mobile and get an international calling plan. He's also planning on bringing his laptop, but he's worried about Wi-Fi security. Leo says it's about as safe there as it is here, meaning that it's best to use encryption if he's visiting any sites that are public. He should avoid banking online if he can. Banks will encrypt his traffic, though. The greater risk is his email and logging in, so that's where he'll want to be encrypted.
Al is having trouble with his Chromecast dropping his internet connection. Leo says that Al is using Comcast's ActionTek router and there may be interference on the 2.4 Ghz band. He recommends going with a higher band, like 5 Ghz. Most other stuff uses 2.4 Ghz and it's getting pretty crowded. Another option, if he can't go with 5 GHz, is to choose another channel on the farthest end. ActionTek uses Channel 1, so he should try Channel 11. That should clear the field and help Al to connect.
Gary says that Ooma has a Wi-Fi adapter and wants to know if he could install it for his mother in assisted living with their Wi-Fi. Leo says that the Wi-Fi in the complex may be unreliable or just plain slow. So while the technology may be ideal, the network they're using is probably not going to handle it.