How can I protect myself on a public hotspot?

Doug from Alabama

Episode 1240

Doug does a lot of traveling on the road and he uses a open Wi-Fi hotspots a lot. He's worried about the security of using those hotspots, though. Leo says that using a Virtual Private Network (VPN) is a good solution, as it burrows a secure tunnel through the hotspot so that all of his data is encrypted. He'd be totally safe and secure. The downside though it that using a VPN will slow him down a lot, and they are a challenge for some to set up. And the reality is, more and more of what he'll be doing online is encrypted anyway.

Why is internet so slow on my desktop?

Episode 1224

Che from Orlando, FL
Dell XPS 8700

Che just bought a new Dell XPS Desktop and it's started to slow down drastically. He does a speed test, like Leo taught, and the desktop is much slower than his laptop. Leo says to try plugging the desktop directly into the router with an ethernet cable, and see if the speed improves. If so, then he's narrowed it down to the router. Leo says it could the hardware, but he could try reinstalling the Wi-Fi connection. There may also be conflicting Wi-Fi drivers at work between the hardware driver and the Windows driver. That can confuse Windows and slow things down.

How can I extend a Wi-Fi signal?

Rick from Arkansas

Episode 1216

Rick is a truck driver and relies on open Wi-Fi access points. But a lot of them don't have parking space for his rig. How can he extend the signal so he can access their signal from outside the parking lots? Leo says that while there are Wi-Fi extenders that can pick up signals from a distance, he'll want to be sure he is a good customer at that provider. C Crane has a Wi-Fi extender called The Country Mile Wi-Fi. Another option is to buy a MiFi card, which uses 4G, and he can get that just about anywhere.

Why can't I connect to my Wi-Fi network?

Luis from Tarzana, CA

Episode 1212

Luis can't connect to his Wi-Fi at his house, but he can connect to other Wi-Fi networks. Leo says that the first thing to do is connect via ethernet, just to make sure he can connect wired. Then he should try and join the Wi-Fi while he's right next to the router. If he can't connect, he should try rebooting the router. Then reboot the laptop. Then try wired again. It could be a handshake issue.

Why did my tablet suddenly stop working on Wi-Fi?

Richard from West LA

Episode 1211

Richard turns off Wi-Fi when he's recording from his Android phone with TuneIn Pro. Now he can't turn the Wi-Fi back on. It does work in safe mode, though. Leo says that means an app is causing the problem. Could be a bad update. He should try resetting his phone. He should make sure his photos are backed up to Google Photos, and that he has his Google contacts backed up. Then go into pure recovery mode and wipe everything. He can also back them up to his computer via MTP. Once that's done, the issue should be fixed.