Caller uses Google Hangouts on his iPad Mini, but when he used it today, the little phone icon is missing. It's been removed from his personal account. What gives? Leo says Google has announced that it is eliminating hangouts to all but Google Fi users.
Robert bought the Alcatel A621 Pixi Glory phone. What he hates is, he keeps getting upgrades to his phone and he's starting to run out of space. Leo says that upgrades are supposed to upgrade in place, overwriting the operating systems, not maintaining multiple ones. Leo says that there isn't a huge amount of storage because it's a cheaper Android device. Eventually, he won't be able to do anything because he will run out of space.
Paul got an Obihai 200 and now does VOIP with his phone and Google voice. It's not perfect, but it does work. Leo says that the big issue is 911, but Paul said that he can get 911 with CallCentric for $1.50 a month.
Johnny uses Google Voice and bought an ObiTalk to use with some older phones. Is that a good idea? Leo says he used the ObiTalk for a long time. It's very cool. However, It doesn't work with Google Fi, so if his Google Voice is tied to Google Fi, he'll have issues. Johnny would have to use a second Google Voice number, but that doesn't do him much good and he can't forward that number to his other Fi account.
Gwen has internet through Spectrum. She's looking at getting a NetGear Orbi mesh router. Will she have issues with her phone service? Leo says that she will because Spectrum requires their router to use their phone service. But she can hook them up in tandem and have them coexist. It works with Comcast in a similar fashion. Leo says this is why you don't want to bundle services. It causes issues like this.
Paul is getting ready to cut the cable on his telephone service and he's moved his number to Google Voice. But how can he get his phones to work with Google voice? Leo says that phone numbers are portable, and as such, his home phone number can be ported to Google Voice. And then he can have his mobile phone ring when his number gets called. Up to 5 different phones can do that.
Jean wants to dump her AT&T phone service and use VOIP with the internet via Ooma. Leo says she can, but she'll be giving up precise 911 service. So if she has a cell phone, she can call 911. But that will be a regional e911 service, which will slow down response times. Ooma does offer 911 service to her registered address, but she'll have to pay for it, and if the power goes out, she'll lose her phone too. So its a mixed bag.
Tim would like to make free calls online. How can he do that? Leo recommends Google Voice. He can call the US, Mexico and Canada for free, and other international calls are about $0.02 a minute. There is no such thing as free service from a phone company, but he can get LifeLine service for under $10 a month.
Clarence found out that his regular phone service suddenly stopped working. Leo says that the cable company wants him to use their service and probably came out and cut his cable, or blocked it to prevent him from using it. This is a very illegal thing to do, and it's dangerous. Clarence should report them to the public utility commission.
Noel wants to use Voice Over IP for his office telephones. What does he need to look for? Leo says that Latency is the key. The longer the latency, the more annoying the delay in a conversation. Dropped packets is another issue in VoIP. Is that due to not having enough bandwidth? Leo says no. Voice doesn't take up a lot of bandwidth. But in an office, it all adds up. Leo uses RingCentral in his office.
Wi-Fi can also mess up VoIP because it gives preference to data over voice.