video

How can I get my TV shows off an old DVR?

Episode 1391

Bob from Leonia, NJ
Series 2 TiVo back

Bob was a Time Warner Cable client, but now he's with Spectrum and his "enhanced DVR" box is starting to fail. Leo says that chances are, it's the hard drive that's starting to fail. How can he get the shows off before he returns them? They say there's no way to do it since the data is encrypted. Leo says that the cable won't help him get those off because they are afraid of piracy. If it's a cloud based DVR, then he'd be OK. If not, he's out of luck.

Why can't my computer play back a video?

Episode 1391

David from San Bernadino, CA
VLC

David got a new laptop and now he's having trouble inserting videos into power point presentations that he's built. Leo says David probably needs to have the right codec for those videos. It keeps looking for them.

He should download and install VLC Media Client. That will install all the codecs David is missing. KLite Codec Pack from Codec Guide is another option, but he should try VLC first.

Why is the video I share on iMessage so bad?

Episode 1382

Caesar from San Bernardino, CA
Apple iOS 10

Caesar and his family all use iMessage because they all have iPhones. When he shares videos, though, the quality is terrible. Leo says that the network is trying to save bandwidth. It's better to upload the videos to YouTube and then share a link. He could also share a link via iCloud. The better solution would be to get everyone to use WhatsApp.

How can I record my daughter's games on the cheap?

Episode 1357

Ed from Pennsylvania
Canon PowerShot ELPH 520

Ed has a Hi8mm camera with Firewire and he wants to record directly to the computer. Leo says he probably could, but it won't be in hi def. Even his smartphone would be better in quality than that old Hi8 camera. He'd also need a Firewire drive and Firewire is a dead technology. He'd be a lot better off with a point and shoot, and it would give him 12x optical zoom. A Canon ELPH will cost under $120.

How can I upload video while traveling?

Episode 1357

Ron from Rome, ITALY
SanDisk USB 3.0 flash drive

Ron is driving an RV around Europe. He wants to be able to upload all his 4K videos to the cloud. Leo says that he can upload them to YouTube or Vimeo. Both support 4K, but he won't have sufficient bandwidth to do that. Leo recommends saving them to an external drive and then shipping them home. Or he can just send thumbdrives, which he can get as large as 256GB now. Shipping them would be the most efficient way to back them up. Uploading, even at an internet cafe, would take forever.

Can I connect a hard drive to an iPhone?

Episode 1335

Jay from Providence, NC
Apple iPhone 7

Jay wants to use his iPhone as a camera and connect it to a hard drive to record for over a half hour. Leo says that some Android phones could do this with USB to Go, but not with the iPhone. Apple doesn't want users to do that. There's also the case that some processors get too hot over time and as such, will stop recording after awhile. That may also be an arbitrary limitation due to taxation as DSLRs are taxed differently from camcorders.