updates

How can I get the latest update for my Android phone?

Update via ADB Android 4.2

Episode 1363

Tim from Diana, TX

Tim wants to know why he's not getting his phone updated. Leo says that since Tim is a subscriber of Straight Talk, it's likely that they aren't sending out all the official updates. Leo advises talking to Straight Talk about when he can expect the next update for his phone.

The only other option is to root it and install it himself, but that's not for everyone. He can find out how to do it at XDA Developer Forums. He'll have to follow the directions to the letter or he'll end up bricking his phone.

How can I get updates for my Note 4 if I moved to T-Mobile?

Samsung Galaxy Note 4

Episode 1352

Sundar from Maryland

Sundar recently switched to T-Mobile with his Samsung Galaxy Note 4. He's worried that he isn't get the security updates since the phone was from another service. Leo says he'll need to go into his phone settings and change the APN settings. T-Mobile has directions on how to do that here. He should understand that a Note 4 is an older phone and he may not get them anyway.

How can I get Windows to finish its update?

Episode 1344

Shirley from Venice, CA

Shirley is having issues with the Windows 10 update that Microsoft forced on her. Now she gets a popup about updates. Leo says updating her system is very important and while she can defer them, she can only do that for so long. Then Windows will force the update. That's a real problem because she could get the update while she's in the middle of something. There is one way around it -- she can set her computer to say she's on metered Wi-Fi so Windows won't force it. She should get the update, though. Scheduling them in the middle of the night is best.

Android Has a Bad Exploit: QuadRooter

Episode 1313

A really bad exploit in the Android OS enables the installation of malware called QuadRooter. Google is working to push security updates, and promises to have an update by September. If your manufacturer or wireless provider is slow to push out updates, then you may be vulnerable for quite some time, especially if you have an old phone. If you're looking to get a new phone, make sure you're getting it from a company that's offering monthly updates.

Microsoft's First Windows 10 Update Meets Widespread Criticism

Microsoft Windows 10 Start Menu

Episode 1313

Microsoft's first anniversary update has broken many peripherals and applications. Leo says that since it's more difficult to roll back now that the Windows 10 deadline has passed, it comes down to waiting for your device or application to fix the issue with a new update or driver. Leo says that Microsoft should take a page from Linux and have a stable version when their updates start crashing systems.

The chatroom also says that Microsoft has reduced the rollback window from 30 days to 10 days. Leo says that still should be enough to determine if you like Windows 10 or not.

Will the Windows 10 free update expire for those using screen readers?

Episode 1304

Ben from Fresno, CA

Ben says that Windows 10 has extended the free update for accessibility users who need screen readers to use Windows because Microsoft is still having trouble adapting screen readers to it. Leo says that's great news. Eventually they'll work out the bugs and it's a great thing that Microsoft knows they have to keep offering the free update to screen readers until they do.

How can I get Windows Vista to update?

Episode 1304

Peter from San Diego, CA

Peter has been having trouble with Windows Vista taking forever to check for updates and download. Should he reset Windows Update? Leo says to be careful about that. There can be a blocked update and Microsoft has a fix for that. A failed update can block any future updates and he'll have to get rid of that update and start over. Leo says he can also do an offline update. Peter can download the service pack and update it manually. Leo says that eventually, he's going to want to run Windows 10. He'll have to buy it, but it would be worth it. He should at least get Windows 7.

How can I get my Android fingerprint reader to work?

Samsung Galaxy S6

Episode 1280

David from Orange County, CA

Dave recently updated his Samsung Galaxy S6 and now the fingerprint sensor doesn't work right. Verizon says nobody else has complained about it. Leo says that it's probably a bad update that happened over the air. It's fairly common. The only thing he can really do is to reset his phone. That will wipe the phone and reinstall the operating system. But before he does that, he should turn on 'Backup to Google' in the settings. He should let it back up and then reset the phone completely.

How can I stop Microsoft from updating me to Windows 10?

Windows 10 Start Menu

Episode 1275

Cathy from Santa Cruz, CA

Cathy has Windows 7 and does not want to move to Windows 10. Leo says that she can turn off recommended updates, but keep critical updates. Critical updates are vital to keeping the OS healthy and secure. But she can definitely choose to disable recommended updates, which is where the Windows 10 update files will be offered.

But there's a better option from Steve Gibson. It's called Never10. She can download it, install it, run it, and then can delete it. And she'll never be bothered by it again.

Why is my battery life worse after updating my Android phone?

Episode 1262

Michael from Los Angeles, CA

Michael downloaded Kit Kit Android for his Motorola Razor and now he's getting lousy battery life. Leo says that Kit Kat is two versions old now, which is very common with older phones. Leo says that he could downgrade back to the previous version.

Michael can go to XDA-Developers.com. He should search for the exact model of Razor in the forums and they will show him how to root his phone and then put a custom recovery and ROM for it. Then he could install the old software or try a newer version under Cyanogen Mod 12.